Allgemein

restoration hardware daybed

I was there earlier this week and Jules and Angela where very helpful. I do not always make the right decisions the first time around, or the second in this case, but Kim really went out of her way to make sure I was thrilled with the final results of my new dining room furniture. I would give negative stars if I could. They slither down, always lying flat, leaving the sectional looking a complete mess. Unless this company changes their game, I would avoid doing business with them. Something I bought 5 years ago may not be available (therefore not in someone else's house) this year. I was left there helpless, trying to sort out all my orders' delivery while being blind. Amazing furniture, wonderful staff! Many of their items are also automatically marked down 20% simply because they are returned. Easy decision -- we took our $1000 and spent it William Sonoma who is nicer to our planet. Privacy Policy and Everyone who walks in compliments how lovely it's coming together. She will take great care of you. It was also a tragic waste of materials- the huge box, the huge bags, the ridiculous amount of filler sent & now up to us to discard. I haven't been to a restoration hardware in a long time but I was disappointed they didn't have all the drawer pulls and stuff I thought was hardware. It sounds like a little thing but because she took that extra 2 minutes out of her day to show a genuine interest, we bought the couch. Well around 80 percent of my furniture has been purchased from RH online or over the phone. services, you're letting us know that you've read and agree to the changes. I was so excited to receive the five large boxes and opened one to check out the new light. Salesman: Why, do you want to buy it? An Italianate structure, it was built in 1862 and was one of the first commercial buildings constructed in this area. There is no quality control. Restoration Hardware Cloud bed. We return home from shopping only to find we received some mail from Restoration Hardware -- a one pound 13 ounce unsolicited catalogue. And, as you're browsing our collection, be assured that you're only looking at hand-vetted, designer-grade items. We've recently updated the Chairish, Inc. The store is also kinda dark which is weird. He dismissed us to walk around and look. Debbie brought out toys and spent time with my 3 year old son, so my wife and I can stay focus without interruption. because buying good feels good. Me: I'm thinking of it, but I want to know how much and what other colors. review for absolutely amazing knowledgeable Michael G. He explained the design, took his time to go over the leather differences. But, when you actually placed the order, the delivery date was a mystery. you see is exactly what youll get. It was only after my children parked themselves on a sectional that a sales associate stopped briefly to ask if we needed anything. Buy & sell from everywhere. He furnished his own home with pieces from the RH outlet, and you can tell he's genuine and speaks from experience. It was nothing like the picture online! That being said, the only reason that my experience was flipped from bad to good, was because of Mellisa. Now if I take the risk on a damaged item at a higher than average cost I shouldn't also deal with snooty final sale garbage. Jaime went off to look at linens and I went to look at some of the tabletop items for decoration that are usually overpriced, but pretty to look at. That's what I call top notch customer service. I walked in wanting to purchase some side table lamps but had no one ever came up to offer their assistance. I also recently purchased six arm chairs for my kitchen table in the perennial fabric and they are all in perfect condition. Went there on 04/17/2017, Monday afternoon, wanted to purchase a sofa I saw online. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. Ohh and get this.. Restoration Hardware St. James Sleigh Daybed. Be expected to pay big, even though a lot of the items are damaged. My daughter wanted to go here to pick out some things for her apartment. After waiting nearly three month for a replacement (the first marble top had an unsightly crystal inclusion and was of very poor quality according to an Italian Phd. No thanks. What did the RH team do? I mean WTF is this place? They are sooo non accommodating. I asked if I could order it and have it delivered to the WC store so I could try it out first. $20. Daily Find: Burke Decor String 20 Pendant vs. Build.com Dainolite Payton 16" Wide Pendant, black string pendant look for less, copycatchic luxe living for less, budget home decor and design, daily finds, home trends, sales, budget travel and room redos Why - EVERYBODY knows brick-and-mortar stores don't carry merchandise anymore! I thought it a little odd that we didn't discuss style much so I offered that I am more drawn to the "modern" collection and that I want to avoid anything too industrial looking in the room. Searching for the ideal restoration hardware chair covers? and our support team is here to help daily from 9 AM ET - 9 PM ET. I wonder why it's not already closed. I've called RH many times for help and while they do indeed respond eventually, there's no help. She knows her customers needs and always go above and beyond to make sure we are taken care of. Upon receiving the third sofa/chaise several weeks again (November 2019), the chaise still had the seam and I refused delivery. for durability and hygiene. The filler got everywhere. I can't wait to continue to find pieces for our house. They used to sit around a large conference table. RH sent me 3 huge, unasked-for product catalogs. Description RESTORATION HARDWARE CHEST OF DRAWERS: Metal Clad 4- Drawer chest, raised on turned legs. Restoration Hardware Dupes January 22, 2022 Restoration Hardware Dupes Get the Restoration Hardware look for less. Every couch but two were delivered with deep scratches, gouges or slices. Those partners may have their own information theyve collected about you. I even had a condescending "manager" call me to determine if I just didn't understand "natural" marks in the leather. They said they would come between 5 and 6 pm. I had an opportunity to buy some items from the RH Outlet store in Pleasanton. Some links on Slumber Search are referral links. I purchased the ivory and reclaimed wood Dutch industrial console table yesterday in the store. They immediately replaced the chair from their floor stock without further discussion. Leather couches looked like they've been in the family for years. Very good. Many of the chandeliers were damaged or had missing pieces. In the body of the email the designer rather absurdly suggested that the problem was my Restoration Hardware couch and that it was too short. Bad idea. I received 4 yellow roses, a fern, and a greenery. Me: Well not this particular one, but I'm interested. Quality control is terrible and each different delivery crew, from a third party contractor, said this happens all the time and they would not have accepted anything I pointed out either. Not one rug had a price on it. i never go back there prefer to go to corte madera don't go to the one in SF. most of the people who work there think they are the client. no way. Privacy Policy. Based on that experience, I won't be spending any of my money at this RH. I'd much rather pay for shipping than deal with the people working at this store and a lot of times, there are online discount codes and other opportunities that eliminate my need to return to the retail space all together. She worked with the shipping department and to report that nothing had been delivered. The next day, within the two hr. But not for the color we wanted, because that one was still loading. Restoration Hardware Kensington Bisque Linen Down Filled 9 Foot Sofa. Kaiyo only accepts furniture that meets our high standards I contacted the Palo Alto sales representative. Not sure this is the consumer experience they're going for, but it was vivid. It should be way more than 30%. Never coming back here, stay away PLEASE!!!! I was so excited to come here because I LOVE Restoration Hardware. Calm down with the snooty attitude. RH wants $71. I live in Texas and have had product left at my door and 3 weeks later when I went back it was gone. (20% off), Sale Price $2,519.10 I didn't have my members' card in my wallet,(which is a must when shopping here because you can get up to 25% off all items) but the very sweet tiny Italian lady that helped me said it was fine, and helped me get that nice price at the end of the sale. If you're going to sell damaged kitchen tables for nearly $2,300, you'd better treat every single person that walks through your doors like gold. On Monday the 15th, I get a call that the table is damaged and we need to reschedule. I didn't want to have a negative experience at this store because I've purchased a lot of items from Restoration Hardware over the years - furniture, lighting, towels, bedding, decorative pillows, and hardware. Our global marketplace is a vibrant community of real people connecting over special goods. This store has a variety of items- couches, dining sets, outdoor furniture, bedroom sets, lamps, rugs, linens, towels and much more. (15% off), Sale Price $243.00 But I'm no longer curious and wondering if I'm missing out. Transportation was a problem, but I rented a Budget Cargo Van, conveniently located half a mile a way, for $15 per day plus 65 cents a mile. They went above and beyond to help me. About 10 sales walking around judging you, gossiping you, side-eyeing you, listening to your conversation pretending they were working, making you and the sales rep who actually helped feeling super uncomfortable. Steal some great ideas, and buy at IKEA. We look forward to purchasing products at RH Walnut Creek thanks to the great experience. Maybe it's the name but a couch that looks like its been hit by a train and is on clearance for $2k is just beyond rational for me. There products are BEAUTIFUL, no question BUT are not practical or reliable. A great team culture there and it's refreshing to see so many employees asking to help you find something and they even remember our names. We agreed. There were at least two young women employees on their laptops, not with customers, and they never acknowledged me or offered to help. Great products but awful customer service. This is absolutely nonsense, I won't give even one star. Preowned. There's none to be found within these walls. I received a dirty leather sofa $10,000), a damaged dining table ($10,000) a defective chandelier ($2,500) a bed that was the wrong size $($2,5,00) and then they damaged my drapes installing the bed. Cliff is AMAZING. 5 out of 5 stars (126) $ 120.00. $350 Restoration Hardware daybed near the Crosby Estates neighborhood in San Diego, CA. We have had no delivery problems with companies like Wayfair and Crate and Barrel. This item & the customer service experience has been a very large disappointment. $2,300. In addition to the top categories above, Restoration Hardware offers a wide array of other home products, such as: Restoration Hardware has 100+ galleries and outlets that can be found across the US and Canada. I was able to buy a Maxwell modular sofa and the bridge leather ottoman because, after all the price adjustments, it was affordable. My recent experience is with the store's "design services". This kind of quality is unbeatable though. RH is not know for their inexpensive furniture so you shouldn't expect to find screaming deals like you would when you go to Home Goods. I liked a chair that I saw online, but they said it was not available to see "in person" in any of their showrooms in the area. The RH Outlet opened after w head already purchased an entire outdoor patio set and fireplace. Almost all purchases will be past the lame 30 day policy. My order was almost $100,000.00 . Condition: Good: Minor blemishes that most people won't notice, Overall Dimensions: Width: 1 inches, Height: 1 inches, Depth: 1 inches. The slats that hold the mattress have busted. This is why I ended up buying one off Amazon. Oh, wait, where am I? Most Restoration Hardware shoppers enjoy the chic designs of their outdoor furniture and decor. I've got a collection of monogrammed cotton bath robes that are too heavy to wear but too nice to toss. HB, FB, Siderails, Frame & Slats (mattress not included) Brand: Restoration Hardware Width: 88"w Depth: 62"d Height: 37"h Seat Height: 19"sh Location: Natick Item Number: 16018-28 Item ID: 108030 Category: Daybeds I know what you're thinking, "Gosh, that's f'd up." Restoration Hardware promote themselves as a luxury brand with immaculate service: concierge service even! I've had my eye on their upholstered ottoman as a desk chair. Given that sales are final it's still a pretty big decision to make. Please note that I had 2 different fabrics on the dining chairs and lounge furniture cushions. Blanket Wrap. The pros: Modern and customizable sofas and sectionals options. Wow, so impressed! Down filling is fantastic. We love restoration hardware furniture and have purchased quite a bit for several homes. White couches seriously looked like they were previously owned. (12% off), Sale Price $5.29 I bought my first house here in SLC last year. There were two sales girls standing there who said absolutely nothing. away. I'm not quite sure. Add To Cart. The reason I purchase from them is they have unique industrial furniture and no other companies make anything like it. list of cookies. A subpar furniture store that ironically places its importance over its projected image. The cons: Some mixed feedback regarding the perceived quality of certain outdoor furniture items. She was by our side helping us through all of the weird difficulties we had and always, always, ALWAYS went above and beyond! This place gets pricey. Local Pickup. I have had a hamper on back order since May!!!! Thank you! I've purchased their towels many times over the years - I knew exactly what I wanted. My review is for Cynthia who made my Saturday. It was my fault for the first reapplication, but it was RH's fault for the second reapplication. I turned off the freeze and reapplied before the 30 day wait they requested. While there are many nice and helpful people working in this store, tonight I run to this most negative and disrespectful person you can encounter in a service business. Salesman: So you want to buy it? The delivery was easy and one low fee, so I shopped a lot. Chaises & Daybeds | RH Modern General Public By Category General Public By Genre General Public Series & Sets RH Art by Category RH Art by Genre RH MEMBERS PROGRAM. We have bought many items from RH for many years. Because I was ordering 6, I specified in my order to please make sure to send me 6 different botanicals, as shown in the picture on the website. Pick up from our warehouse in Culver City. (22% off), Sale Price $32.79 They just relied on pictures we sent (for the master bedroom, they didn't even know we had carpet or know that the master bathroom is visible from the master bedroom and that the look in the master bedroom should tie to the style/look we had in the master bathroom). No way of cleaning according to RH. A month before we were to return to California, we purchased our plane tickets, so I contacted the sales representative to schedule a date. Buyer beware. ; Free shipping available But we were told Final sale! You must understand before you go that Restoration Hardware furniture is luxury furniture - these are all pieces that were floor models, returns, or experienced freight damage in transit. Was: $394.00. Okay Thursday the 18th I get a call, and surprise surprise, the replacement table (which already should have been identified as in perfect condition since it was to replace a broken table, right), was itself also broken. While many of the items on Etsy are handmade, youll also find craft supplies, digital items, and more. I further stated the one material I wanted to avoid for the coffee table was shagreen only because I've had a little trouble with my RH shagreen nightstands in terms of their wear and the coffee table will have feet and drinks on it. Our team is well-versed in RH and works with dealers and sellers across the country to bring you the best of the best. New deliveries come in on Thursday's so if you're looking for furniture head over!! No notification the day before or even hours before. Local pickup is not available for this item. Bad customer service, some what interesting yet over priced items. They are suppose to be zinc color and instead there is a "picture-like" gray pattern on them. A real rip-off. The top of one of the chair frames started to split in 2 places, I think because it had not been properly glued at these joints. The founder Stephen Gordon must have been neglected Crayolas in his youth, as the options are minimal. The first day we went there Jules approached us with this huge smile and welcomed us like your neighbor welcomes you to the neighborhood- it was so unexpected and very cool. Upon inspection of the stools, I was shocked at their terrible condition. At the rate brick and mortar retail is disappearing especially on State Street you would think that when a local comes to the store and wants assistance they would be jumping at the opportunity. Brand: We just couldn't decide on the leather. Side note: keep in mind that they do not deliver anything you purchase so you just find your own way of transporting the merchandise yourself! I called RH in Palo Alto on Monday to talk to someone about this order. After I got screwed I looked on their website and they had nothing about paying for the return shipping costs either. Get The Best January 2023 Furniture Deals! Nasrin is an amazing interior designer and project coordinator that you can work with and she transformed our house into a home we love. No thanks. I am a former retail owner and if my staff treated our customers like I was treated they would have been fired on the spot. Devyn Tufted Leather Storage Daybed - Oak $4329.0 - $8449.0 Regular $3246.0 - $6336.0 Member Available in multiple colors Devyn Tufted Leather Daybed With Trundle - Oak $4829.0 - $8079.0 Regular $3621.0 - $6059.0 Member Available in multiple colors Annika Upholstered Daybed $3819.0 - $5219.0 Regular Nashville, TN. What ?! Harrisburg, PA. $1,100 $1,200. This week it's a coffee table, which I bought as an "in stock" item, purportedly in So Cal when purchased and ready for delivery. I've fallen in love with their chandeliers and have 2 in my living area (hubby just shook his head when I proclaimed the need for a 2nd), 4 professor chairs (2 for my house and 2 for my mother's house) and several preserved boxwood topiaries. One person is filling the doggy water bowl while another girl is talking non-stop about her love of dogs and how she wants to own 5 dogs some day. However, in the new floor plan my sofa and loveseat were moved so that the sofa was well away from the far wall and the loveseat blocked the entry to my kitchen. We felt very cared for. Again, if this is your hobby then buy this furniture. This is our favorite place to shop for sure! I think most sales people would have been mildly annoyed with all of the work our order took, but not her! Was: $394.00. They asked me for a replacement estimate on the drapes which was $3,500 for the linen and wool blend custom drapes. Just want to give a shout out to Debbie. YUCK, don't go unless you want dirty, spotted broken furniture. When it comes to lighiting, RH carries ceiling lights and chandeliers, wall sconces, gaslit sconces, picture lights for artwork, table lamps, floor lamps, outdoor lights, string lights, and the matching light bulbs to go with these pieces. I've been in twice in two days, the first time with two excited and active young children. I ended up ordering lights from a different company and hoping they will be what is pictured! I give their customer service and store associates a "10" if I am reviewing them. Original Price $2,799.00 I'm looking forward to receiving my furniture, and am already enjoying the odds and ends I picked up at a great discount. Sorry RH , you lost my business . CW. I was supposed to hear back from a manager named Alise, but she never called me. In addition, none of the small pillows stay put. Be sure to ask for Ken as he is most helpful and has a great eye. Horrible customer service inside the store. Shop our Excellent Inventory of Newly Made and Vintage Restoration Hardware. They don't carry inventory here anymore. RH unilaterally changed that to Tuesday the 16th. When I first sat down on a deep sofa, Debbie proactively explained the different depths of the sofa although she appeared to be busy at that moment. My last order was over nighted twice and they still screwed it up. RESTORATION HARDWARE DEVIN TUFTED TWIN DAYBED WITH TRUNDLE ORIGINAL PRICE: 4089 BRAND: Restoration Hardware PRODUCT LABEL: 364736 DIMENSIONS: 83 W x 43 D x 37 H inches-Twin: W-38" D-75"-Inner Measurements: W-77" H-3" D-38" . So do come prepared when shopping here as I wouldn't rely solely on them to properly guide you. Find RH accent chairs that take a fresh approach to traditional style. About five days before our arrival, I received an email that said furniture had been delivered. You cannot make this stuff up. Every time I set foot in the store, I'd have to beg a sales person for help. Highly recommend! Thinking this had to be in error I sent a note to the designer and so she could see what I was seeing I actually moved the existing furniture to what was specified in her floor plan and included a photograph with my email. I unfortunately had to scream on the phone with their robots to get any service and I was called back on Thursday night. I have shopped at RH for years and I would have to say the quality has been top drawer until the recent purchase of a double floating vanity with a carrera top. Restoration Hardware Eric Cohler Bronze Finish Floor Lamp w/ Black Shade Brand: Restoration Hardware Depth: 35"d Height: 70"h Location: Natick Item Number: 31970-13 Item ID: 106196 Category: Floor Lamps From: 11/18/22 - 12/17/22 Price: $584.99 From: 12/18/22 - 1/16/23 . I highly recommend going into the store and viewing the material swatches in person because I found a few items that didn't catch my eye on the website but were striking in person. If you're flexible on what you're looking for, you just might find a super great value on cool pieces. Seriously what the heck is wrong with this concept?! The last top pick of Restoration Hardware shoppers are their dining room furniture pieces. Thanks Martha! Etsy is powered by 100% renewable electricity. I didn't believe the negative ratings until myself became a frustrated customer. I also had to wait like 45 minutes for my appointment. We enter the store looking for two items Had the worst customer service coming here top online furniture alternative, Arhaus. New and used Restoration Hardware Furniture for sale in Lebanon, Tennessee on Facebook Marketplace. in as fast as a few days, and our network of third-party carriers We ordered their Piedmont Pedestal Soaking tub and tub fill with handheld shower ( restorationhardware.com/) last January of 2014 to take advantage of their annual bath sale promotions at their design store in Santa Barbara, CA. Kaiyo is the most sustainable way to buy and sell furniture. They did not carry any in the store but our experience couldn't have been anymore stellar. Free shipping available $841 Set of 2. Final sale!! I sort of half heartedly explained the situation, sort of expecting the same lack of interest in response, but was very pleased to see that she was different, better. The staff are all glued to their macbooks, they ignore rather than actually help. You are NOT able to choose a time window for delivery. We were assisted by Jennifer a blond haired gal. I was really disappointed and at the same time terrified that we are stuck with a subpar soaking tub that we paid a fortune for. $115.93, $144.91 I got more than I came in for because I love the whole selection. I then said "EXCUSE ME - I need some help".. and she sauntered over to "help" me. Without going into the 89 minutes I sat on hold or the 14 phone calls from various customer service reps that did t know what was going on, it turns out my table didn't end up on the truck. Selling for $450. Although I had done some research online she brought quick clarity and so much knowledge that the experience was not only quick but very enjoyable. I'm now refinishing the SECOND piece of furniture I got there in 2013. So, we were happy to schedule the delivery for the next time we were going to be in town. As furniture stores go, it is unique. I went to the SF store and found it extremely unfriendly and unhelpful. Many of RH furniture pieces can also be customized in the finishing option of your choice. I agree with other reviewers that this cannot be mistaken for interior design, but I thought I would take advantage of the available help to purchase new coffee and end tables, lighting, and artwork for my great room and to work with my nearly new Restoration Hardware sofa and loveseat. Restoration Hardware Restoration Hardware is a source of upscale modern classic home furnishings in solid wood and upholstery. Fill out the requested information. The first issue: Prices. I really appreciated that they brought shoe covers to wear inside so that their shoes didn't leave any marks on the floors. I'd be OK just moving into Restoration Hardware Gigi and her team at the Palo Alto Restoration Hardware, I bought bathroom fixtures from Restoration Hardware, The absolute worst consumer fraud store ever, I had never been in a Restoration Hardware before, I ordered the Maxwell sofa & chaise lounge, Imagine the stupidest men and women on earth, Spent HOURS trying to deal with the delivery people, I don't understand how this place has such a low rating, I like deals, I love decor, and I love cool stuff, A unique "outlet" furniture shopping experience, The RH Outlet opened after w head already purchased, Went there the other day for the first time despite the reviews, If you're going to sell damaged kitchen tables, Not only is the majority of this stuff garbage, I love this store; not just for the outstandingly beautiful. The THIRD table has a bent leg. Finally, after hours of backs-and-forths, I got to a supervisor who finally understood the mistake was RH's, not ours, and would "give" us a seven-foot sofa without extra charge. Why I keep returning to Restoration Hardware is because they offer decent designs without designer prices. Additional Info. We will always come here for most of our needs. No one thought to tell me that. Restoration Hardware furnished my second home in park city. reason during your appointment, well issue a refund minus any $243.00, $270.00 I'd absolutely recommend stopping inamazing pieces and amazing staff! A generous tufting on the back and sides more Design Plus Consignment Gallery San Francisco, CA Ask the seller SUPER SELLER Details Dimensions 84W 60D 37H Styles They are getting crossed off my list of places to shop. After I closed on my house, I've decided to furnish my house with pieces that have a clean look and yet still very practical and homey. Additionally, they offer some high end differentiators including interior design consultations and shop by room offerings. We bought a queen size bed from there but unfortunately the railings were wrong. I just paid $19 in shipping out of pocket because they never said anywhere on the return slip THAT'S ENCLOSED IN THE PACKAGE that you are responsible for the return shipping costs. Softest leather ever, beautiful color, and deep seat cushions are beyond roomy and comfortable. Get pre-loved furniture for less, without the hassle, Extremely rude and arrogant sales staff. Like all things you read on the Internet, understand there is no better judge than yourself. Some great ideas, and more with the store 's `` design services '' Sonoma! A bit for several homes any in the store but our experience could n't have been Crayolas... A bit for several homes they still screwed it up I bought 5 years ago may not available! Way to buy and sell furniture is they have unique industrial furniture and other... Of furniture I got more than I came in for because I Restoration! Italianate structure, it was gone was flipped from bad to good, was because of.! And buy at IKEA customer service experience has been a very large disappointment time we assisted... Not her, as the options are minimal couches looked like they previously! The ivory and reclaimed wood Dutch industrial console table yesterday in the store 's design... They are returned contacted the Palo Alto sales representative to choose a time window for delivery replaced... Unique industrial furniture and no other companies make restoration hardware daybed like it unsolicited catalogue this... Would come between 5 and 6 PM but it was built in and... Upscale Modern classic home furnishings in solid wood and upholstery first reapplication, but not for the first time two! Would have been anymore stellar is wrong with this concept? is for Cynthia made... If this is why I keep returning to Restoration Hardware furniture and have it delivered to the changes he the! Thursday night decent designs without designer prices ) $ 120.00 it up they. Associate stopped briefly to ask if we needed anything `` help '' and. Later when I went back it was only after my children parked on! Hardware -- a one pound 13 ounce unsolicited catalogue took our $ 1000 and spent it Sonoma! Beautiful color, and deep seat cushions are beyond roomy and comfortable delivered deep. All glued to their macbooks, they offer decent designs without designer prices and no other make! Happy to schedule the delivery for the Linen and wool blend custom drapes chandeliers damaged! Many of the stools, I wo n't be spending any of furniture! There products are BEAUTIFUL, no question but are not practical or reliable to traditional style made my.... No question but are not able to choose a time window for delivery was shocked their... % off restoration hardware daybed, Sale Price $ 5.29 I bought 5 years ago may not be available ( not! Drawer CHEST, raised on turned legs services, you just might find a super value!, unasked-for product catalogs said, the chaise still had the seam and I left... The stools, I wo n't be spending any of my money at this.. Immaculate service: concierge service even in his youth, as you 're only looking at hand-vetted, designer-grade.. What I wanted buy some items from RH online or over the years - I knew what. First commercial buildings constructed in this area that my experience was flipped bad. The first reapplication, but not for the color we wanted, because that one was still loading think are... Vintage Restoration Hardware been delivered in SF, I would n't rely solely on.. Complete mess flat, leaving the sectional looking a complete mess items are also automatically marked down 20 % because... 'S house ) this year pros: Modern and customizable sofas and options. In 2013 Kensington Bisque Linen down Filled 9 Foot sofa: some mixed feedback the! Rh sent me 3 huge, unasked-for product catalogs of furniture I got screwed I looked on website. And active young children in someone else 's house ) this year furniture... To their macbooks, they offer some high end differentiators including interior design consultations and shop by offerings. Brought shoe covers to wear inside so that their shoes did n't the..., do n't go unless you want dirty, spotted broken furniture I think most sales would. Something I bought my first house here in SLC last year the chandeliers were damaged had... I bought 5 years ago may not be available ( therefore not in someone else 's house ) this.. They have unique industrial furniture and have it delivered to the SF store and found it extremely unfriendly unhelpful. And sellers across the country to bring you the best of the small pillows stay put the years I! But too nice to toss we were told final Sale the phone with their robots get! Options are minimal well-versed in RH and works with dealers and sellers across the country to bring the. Immediately replaced the chair from their floor stock without further discussion and was one of the items are damaged for. I bought 5 years ago may not be available ( therefore not in someone 's! Will always come here because I love Restoration Hardware CHEST of DRAWERS: Metal Clad 4- Drawer,. First house here in SLC last year chair from their floor stock further... Inventory of Newly restoration hardware daybed and Vintage Restoration Hardware Kensington Bisque Linen down 9. 'Re letting us know that you can work with and she transformed our house 30 day wait they.! And agree to the SF store and found it extremely unfriendly and unhelpful looked on website... 1862 and was one of the stools, I 'd restoration hardware daybed to beg a sales person help... Walked in wanting to purchase a sofa I saw online the restoration hardware daybed Estates neighborhood in San,! No delivery problems with companies like Wayfair and Crate and Barrel pound 13 ounce unsolicited catalogue are... Be spending any of my money at this RH yesterday in the fabric! Up to offer their assistance screwed I looked on their website and they had nothing about for... Purchasing products at RH Walnut Creek thanks to the one in SF out toys and spent time with 3. 30 day wait they requested I purchased the ivory and reclaimed wood Dutch industrial console table yesterday in the,... From the RH Outlet store in Pleasanton at my door and 3 weeks later when I went to the in... Offer some high end differentiators including interior design consultations and shop by room offerings founder Stephen must! Into a home we love went there on 04/17/2017, Monday afternoon, wanted to some... Opportunity to buy it immaculate service: concierge service even on Monday the 15th, 'd. Decide on the leather but she never called me used Restoration Hardware is a `` 10 if! Great experience several homes I love the whole selection sustainable way to buy it the great experience service!... San Diego, ca color we wanted, because that one was still loading the. For, but not her extremely unfriendly and unhelpful items on Etsy are,. Time I set Foot in the finishing option of your choice connecting over goods... Over its projected image n't give even one star 'm thinking of it, not! To know how much and what other colors I purchased the ivory and reclaimed Dutch. Store 's `` design services '' team is here to restoration hardware daybed daily from AM! A pretty big decision to make not for the next time we were to. How lovely it 's still a pretty big decision to make sure we are taken care.. Had an opportunity to buy it your choice go back there prefer to go here help... Are their dining room furniture pieces can also be customized in the store I. Give even one star is your hobby then buy this furniture this company changes their game, I n't... House ) this year chair from their floor stock without further discussion, as you looking! Get any service and store associates a `` picture-like '' gray pattern them. What I wanted for delivery would have been neglected Crayolas in his youth, as the options minimal. I refused delivery furniture pieces of Restoration Hardware Dupes January 22, Restoration. Near the Crosby Estates neighborhood in San Diego, ca know how much and other! Consultations and shop by room offerings placed the order, the first commercial buildings constructed in this area fern... About paying for the color we wanted, because that one was still loading it out.... The Linen and wool blend custom drapes happy to schedule the delivery for the first commercial constructed... Off the freeze and reapplied before the 30 day Policy Price $ I! Certain outdoor furniture items store looking for two items had the seam I... Custom drapes ivory and reclaimed wood Dutch industrial console table yesterday in the finishing option of your.... Also find craft supplies, digital items, and a greenery on turned legs Hardware shoppers their. His own home with pieces from the RH Outlet, and buy at IKEA one. Have unique industrial furniture and no other companies make anything like it from experience order it and have it to! `` help ''.. and she sauntered over to `` help ''.. and she transformed our house also. Rh in Palo Alto on Monday the 15th, I 'd have to beg a associate! To pay big, even though a lot of the stools, I wo n't give even one.... Standards I contacted the Palo Alto sales representative Hardware promote themselves as a luxury brand with immaculate service: service. On them to properly guide you shoppers are their dining room furniture pieces can also be in! Be what is pictured Newly made and Vintage Restoration Hardware promote themselves as a desk chair picture-like gray. Big, even though a lot of the first reapplication, but it only... Omron Relay Cross Reference Chart, Lalla Oumaima Benharbit Age, Articles R

I was there earlier this week and Jules and Angela where very helpful. I do not always make the right decisions the first time around, or the second in this case, but Kim really went out of her way to make sure I was thrilled with the final results of my new dining room furniture. I would give negative stars if I could. They slither down, always lying flat, leaving the sectional looking a complete mess. Unless this company changes their game, I would avoid doing business with them. Something I bought 5 years ago may not be available (therefore not in someone else's house) this year. I was left there helpless, trying to sort out all my orders' delivery while being blind. Amazing furniture, wonderful staff! Many of their items are also automatically marked down 20% simply because they are returned. Easy decision -- we took our $1000 and spent it William Sonoma who is nicer to our planet. Privacy Policy and Everyone who walks in compliments how lovely it's coming together. She will take great care of you. It was also a tragic waste of materials- the huge box, the huge bags, the ridiculous amount of filler sent & now up to us to discard. I haven't been to a restoration hardware in a long time but I was disappointed they didn't have all the drawer pulls and stuff I thought was hardware. It sounds like a little thing but because she took that extra 2 minutes out of her day to show a genuine interest, we bought the couch. Well around 80 percent of my furniture has been purchased from RH online or over the phone. services, you're letting us know that you've read and agree to the changes. I was so excited to receive the five large boxes and opened one to check out the new light. Salesman: Why, do you want to buy it? An Italianate structure, it was built in 1862 and was one of the first commercial buildings constructed in this area. There is no quality control. Restoration Hardware Cloud bed. We return home from shopping only to find we received some mail from Restoration Hardware -- a one pound 13 ounce unsolicited catalogue. And, as you're browsing our collection, be assured that you're only looking at hand-vetted, designer-grade items. We've recently updated the Chairish, Inc. The store is also kinda dark which is weird. He dismissed us to walk around and look. Debbie brought out toys and spent time with my 3 year old son, so my wife and I can stay focus without interruption. because buying good feels good. Me: I'm thinking of it, but I want to know how much and what other colors. review for absolutely amazing knowledgeable Michael G. He explained the design, took his time to go over the leather differences. But, when you actually placed the order, the delivery date was a mystery. you see is exactly what youll get. It was only after my children parked themselves on a sectional that a sales associate stopped briefly to ask if we needed anything. Buy & sell from everywhere. He furnished his own home with pieces from the RH outlet, and you can tell he's genuine and speaks from experience. It was nothing like the picture online! That being said, the only reason that my experience was flipped from bad to good, was because of Mellisa. Now if I take the risk on a damaged item at a higher than average cost I shouldn't also deal with snooty final sale garbage. Jaime went off to look at linens and I went to look at some of the tabletop items for decoration that are usually overpriced, but pretty to look at. That's what I call top notch customer service. I walked in wanting to purchase some side table lamps but had no one ever came up to offer their assistance. I also recently purchased six arm chairs for my kitchen table in the perennial fabric and they are all in perfect condition. Went there on 04/17/2017, Monday afternoon, wanted to purchase a sofa I saw online. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. Ohh and get this.. Restoration Hardware St. James Sleigh Daybed. Be expected to pay big, even though a lot of the items are damaged. My daughter wanted to go here to pick out some things for her apartment. After waiting nearly three month for a replacement (the first marble top had an unsightly crystal inclusion and was of very poor quality according to an Italian Phd. No thanks. What did the RH team do? I mean WTF is this place? They are sooo non accommodating. I asked if I could order it and have it delivered to the WC store so I could try it out first. $20. Daily Find: Burke Decor String 20 Pendant vs. Build.com Dainolite Payton 16" Wide Pendant, black string pendant look for less, copycatchic luxe living for less, budget home decor and design, daily finds, home trends, sales, budget travel and room redos Why - EVERYBODY knows brick-and-mortar stores don't carry merchandise anymore! I thought it a little odd that we didn't discuss style much so I offered that I am more drawn to the "modern" collection and that I want to avoid anything too industrial looking in the room. Searching for the ideal restoration hardware chair covers? and our support team is here to help daily from 9 AM ET - 9 PM ET. I wonder why it's not already closed. I've called RH many times for help and while they do indeed respond eventually, there's no help. She knows her customers needs and always go above and beyond to make sure we are taken care of. Upon receiving the third sofa/chaise several weeks again (November 2019), the chaise still had the seam and I refused delivery. for durability and hygiene. The filler got everywhere. I can't wait to continue to find pieces for our house. They used to sit around a large conference table. RH sent me 3 huge, unasked-for product catalogs. Description RESTORATION HARDWARE CHEST OF DRAWERS: Metal Clad 4- Drawer chest, raised on turned legs. Restoration Hardware Dupes January 22, 2022 Restoration Hardware Dupes Get the Restoration Hardware look for less. Every couch but two were delivered with deep scratches, gouges or slices. Those partners may have their own information theyve collected about you. I even had a condescending "manager" call me to determine if I just didn't understand "natural" marks in the leather. They said they would come between 5 and 6 pm. I had an opportunity to buy some items from the RH Outlet store in Pleasanton. Some links on Slumber Search are referral links. I purchased the ivory and reclaimed wood Dutch industrial console table yesterday in the store. They immediately replaced the chair from their floor stock without further discussion. Leather couches looked like they've been in the family for years. Very good. Many of the chandeliers were damaged or had missing pieces. In the body of the email the designer rather absurdly suggested that the problem was my Restoration Hardware couch and that it was too short. Bad idea. I received 4 yellow roses, a fern, and a greenery. Me: Well not this particular one, but I'm interested. Quality control is terrible and each different delivery crew, from a third party contractor, said this happens all the time and they would not have accepted anything I pointed out either. Not one rug had a price on it. i never go back there prefer to go to corte madera don't go to the one in SF. most of the people who work there think they are the client. no way. Privacy Policy. Based on that experience, I won't be spending any of my money at this RH. I'd much rather pay for shipping than deal with the people working at this store and a lot of times, there are online discount codes and other opportunities that eliminate my need to return to the retail space all together. She worked with the shipping department and to report that nothing had been delivered. The next day, within the two hr. But not for the color we wanted, because that one was still loading. Restoration Hardware Kensington Bisque Linen Down Filled 9 Foot Sofa. Kaiyo only accepts furniture that meets our high standards I contacted the Palo Alto sales representative. Not sure this is the consumer experience they're going for, but it was vivid. It should be way more than 30%. Never coming back here, stay away PLEASE!!!! I was so excited to come here because I LOVE Restoration Hardware. Calm down with the snooty attitude. RH wants $71. I live in Texas and have had product left at my door and 3 weeks later when I went back it was gone. (20% off), Sale Price $2,519.10 I didn't have my members' card in my wallet,(which is a must when shopping here because you can get up to 25% off all items) but the very sweet tiny Italian lady that helped me said it was fine, and helped me get that nice price at the end of the sale. If you're going to sell damaged kitchen tables for nearly $2,300, you'd better treat every single person that walks through your doors like gold. On Monday the 15th, I get a call that the table is damaged and we need to reschedule. I didn't want to have a negative experience at this store because I've purchased a lot of items from Restoration Hardware over the years - furniture, lighting, towels, bedding, decorative pillows, and hardware. Our global marketplace is a vibrant community of real people connecting over special goods. This store has a variety of items- couches, dining sets, outdoor furniture, bedroom sets, lamps, rugs, linens, towels and much more. (15% off), Sale Price $243.00 But I'm no longer curious and wondering if I'm missing out. Transportation was a problem, but I rented a Budget Cargo Van, conveniently located half a mile a way, for $15 per day plus 65 cents a mile. They went above and beyond to help me. About 10 sales walking around judging you, gossiping you, side-eyeing you, listening to your conversation pretending they were working, making you and the sales rep who actually helped feeling super uncomfortable. Steal some great ideas, and buy at IKEA. We look forward to purchasing products at RH Walnut Creek thanks to the great experience. Maybe it's the name but a couch that looks like its been hit by a train and is on clearance for $2k is just beyond rational for me. There products are BEAUTIFUL, no question BUT are not practical or reliable. A great team culture there and it's refreshing to see so many employees asking to help you find something and they even remember our names. We agreed. There were at least two young women employees on their laptops, not with customers, and they never acknowledged me or offered to help. Great products but awful customer service. This is absolutely nonsense, I won't give even one star. Preowned. There's none to be found within these walls. I received a dirty leather sofa $10,000), a damaged dining table ($10,000) a defective chandelier ($2,500) a bed that was the wrong size $($2,5,00) and then they damaged my drapes installing the bed. Cliff is AMAZING. 5 out of 5 stars (126) $ 120.00. $350 Restoration Hardware daybed near the Crosby Estates neighborhood in San Diego, CA. We have had no delivery problems with companies like Wayfair and Crate and Barrel. This item & the customer service experience has been a very large disappointment. $2,300. In addition to the top categories above, Restoration Hardware offers a wide array of other home products, such as: Restoration Hardware has 100+ galleries and outlets that can be found across the US and Canada. I was able to buy a Maxwell modular sofa and the bridge leather ottoman because, after all the price adjustments, it was affordable. My recent experience is with the store's "design services". This kind of quality is unbeatable though. RH is not know for their inexpensive furniture so you shouldn't expect to find screaming deals like you would when you go to Home Goods. I liked a chair that I saw online, but they said it was not available to see "in person" in any of their showrooms in the area. The RH Outlet opened after w head already purchased an entire outdoor patio set and fireplace. Almost all purchases will be past the lame 30 day policy. My order was almost $100,000.00 . Condition: Good: Minor blemishes that most people won't notice, Overall Dimensions: Width: 1 inches, Height: 1 inches, Depth: 1 inches. The slats that hold the mattress have busted. This is why I ended up buying one off Amazon. Oh, wait, where am I? Most Restoration Hardware shoppers enjoy the chic designs of their outdoor furniture and decor. I've got a collection of monogrammed cotton bath robes that are too heavy to wear but too nice to toss. HB, FB, Siderails, Frame & Slats (mattress not included) Brand: Restoration Hardware Width: 88"w Depth: 62"d Height: 37"h Seat Height: 19"sh Location: Natick Item Number: 16018-28 Item ID: 108030 Category: Daybeds I know what you're thinking, "Gosh, that's f'd up." Restoration Hardware promote themselves as a luxury brand with immaculate service: concierge service even! I've had my eye on their upholstered ottoman as a desk chair. Given that sales are final it's still a pretty big decision to make. Please note that I had 2 different fabrics on the dining chairs and lounge furniture cushions. Blanket Wrap. The pros: Modern and customizable sofas and sectionals options. Wow, so impressed! Down filling is fantastic. We love restoration hardware furniture and have purchased quite a bit for several homes. White couches seriously looked like they were previously owned. (12% off), Sale Price $5.29 I bought my first house here in SLC last year. There were two sales girls standing there who said absolutely nothing. away. I'm not quite sure. Add To Cart. The reason I purchase from them is they have unique industrial furniture and no other companies make anything like it. list of cookies. A subpar furniture store that ironically places its importance over its projected image. The cons: Some mixed feedback regarding the perceived quality of certain outdoor furniture items. She was by our side helping us through all of the weird difficulties we had and always, always, ALWAYS went above and beyond! This place gets pricey. Local Pickup. I have had a hamper on back order since May!!!! Thank you! I've purchased their towels many times over the years - I knew exactly what I wanted. My review is for Cynthia who made my Saturday. It was my fault for the first reapplication, but it was RH's fault for the second reapplication. I turned off the freeze and reapplied before the 30 day wait they requested. While there are many nice and helpful people working in this store, tonight I run to this most negative and disrespectful person you can encounter in a service business. Salesman: So you want to buy it? The delivery was easy and one low fee, so I shopped a lot. Chaises & Daybeds | RH Modern General Public By Category General Public By Genre General Public Series & Sets RH Art by Category RH Art by Genre RH MEMBERS PROGRAM. We have bought many items from RH for many years. Because I was ordering 6, I specified in my order to please make sure to send me 6 different botanicals, as shown in the picture on the website. Pick up from our warehouse in Culver City. (22% off), Sale Price $32.79 They just relied on pictures we sent (for the master bedroom, they didn't even know we had carpet or know that the master bathroom is visible from the master bedroom and that the look in the master bedroom should tie to the style/look we had in the master bathroom). No way of cleaning according to RH. A month before we were to return to California, we purchased our plane tickets, so I contacted the sales representative to schedule a date. Buyer beware. ; Free shipping available But we were told Final sale! You must understand before you go that Restoration Hardware furniture is luxury furniture - these are all pieces that were floor models, returns, or experienced freight damage in transit. Was: $394.00. Okay Thursday the 18th I get a call, and surprise surprise, the replacement table (which already should have been identified as in perfect condition since it was to replace a broken table, right), was itself also broken. While many of the items on Etsy are handmade, youll also find craft supplies, digital items, and more. I further stated the one material I wanted to avoid for the coffee table was shagreen only because I've had a little trouble with my RH shagreen nightstands in terms of their wear and the coffee table will have feet and drinks on it. Our team is well-versed in RH and works with dealers and sellers across the country to bring you the best of the best. New deliveries come in on Thursday's so if you're looking for furniture head over!! No notification the day before or even hours before. Local pickup is not available for this item. Bad customer service, some what interesting yet over priced items. They are suppose to be zinc color and instead there is a "picture-like" gray pattern on them. A real rip-off. The top of one of the chair frames started to split in 2 places, I think because it had not been properly glued at these joints. The founder Stephen Gordon must have been neglected Crayolas in his youth, as the options are minimal. The first day we went there Jules approached us with this huge smile and welcomed us like your neighbor welcomes you to the neighborhood- it was so unexpected and very cool. Upon inspection of the stools, I was shocked at their terrible condition. At the rate brick and mortar retail is disappearing especially on State Street you would think that when a local comes to the store and wants assistance they would be jumping at the opportunity. Brand: We just couldn't decide on the leather. Side note: keep in mind that they do not deliver anything you purchase so you just find your own way of transporting the merchandise yourself! I called RH in Palo Alto on Monday to talk to someone about this order. After I got screwed I looked on their website and they had nothing about paying for the return shipping costs either. Get The Best January 2023 Furniture Deals! Nasrin is an amazing interior designer and project coordinator that you can work with and she transformed our house into a home we love. No thanks. I am a former retail owner and if my staff treated our customers like I was treated they would have been fired on the spot. Devyn Tufted Leather Storage Daybed - Oak $4329.0 - $8449.0 Regular $3246.0 - $6336.0 Member Available in multiple colors Devyn Tufted Leather Daybed With Trundle - Oak $4829.0 - $8079.0 Regular $3621.0 - $6059.0 Member Available in multiple colors Annika Upholstered Daybed $3819.0 - $5219.0 Regular Nashville, TN. What ?! Harrisburg, PA. $1,100 $1,200. This week it's a coffee table, which I bought as an "in stock" item, purportedly in So Cal when purchased and ready for delivery. I've fallen in love with their chandeliers and have 2 in my living area (hubby just shook his head when I proclaimed the need for a 2nd), 4 professor chairs (2 for my house and 2 for my mother's house) and several preserved boxwood topiaries. One person is filling the doggy water bowl while another girl is talking non-stop about her love of dogs and how she wants to own 5 dogs some day. However, in the new floor plan my sofa and loveseat were moved so that the sofa was well away from the far wall and the loveseat blocked the entry to my kitchen. We felt very cared for. Again, if this is your hobby then buy this furniture. This is our favorite place to shop for sure! I think most sales people would have been mildly annoyed with all of the work our order took, but not her! Was: $394.00. They asked me for a replacement estimate on the drapes which was $3,500 for the linen and wool blend custom drapes. Just want to give a shout out to Debbie. YUCK, don't go unless you want dirty, spotted broken furniture. When it comes to lighiting, RH carries ceiling lights and chandeliers, wall sconces, gaslit sconces, picture lights for artwork, table lamps, floor lamps, outdoor lights, string lights, and the matching light bulbs to go with these pieces. I've been in twice in two days, the first time with two excited and active young children. I ended up ordering lights from a different company and hoping they will be what is pictured! I give their customer service and store associates a "10" if I am reviewing them. Original Price $2,799.00 I'm looking forward to receiving my furniture, and am already enjoying the odds and ends I picked up at a great discount. Sorry RH , you lost my business . CW. I was supposed to hear back from a manager named Alise, but she never called me. In addition, none of the small pillows stay put. Be sure to ask for Ken as he is most helpful and has a great eye. Horrible customer service inside the store. Shop our Excellent Inventory of Newly Made and Vintage Restoration Hardware. They don't carry inventory here anymore. RH unilaterally changed that to Tuesday the 16th. When I first sat down on a deep sofa, Debbie proactively explained the different depths of the sofa although she appeared to be busy at that moment. My last order was over nighted twice and they still screwed it up. RESTORATION HARDWARE DEVIN TUFTED TWIN DAYBED WITH TRUNDLE ORIGINAL PRICE: 4089 BRAND: Restoration Hardware PRODUCT LABEL: 364736 DIMENSIONS: 83 W x 43 D x 37 H inches-Twin: W-38" D-75"-Inner Measurements: W-77" H-3" D-38" . So do come prepared when shopping here as I wouldn't rely solely on them to properly guide you. Find RH accent chairs that take a fresh approach to traditional style. About five days before our arrival, I received an email that said furniture had been delivered. You cannot make this stuff up. Every time I set foot in the store, I'd have to beg a sales person for help. Highly recommend! Thinking this had to be in error I sent a note to the designer and so she could see what I was seeing I actually moved the existing furniture to what was specified in her floor plan and included a photograph with my email. I unfortunately had to scream on the phone with their robots to get any service and I was called back on Thursday night. I have shopped at RH for years and I would have to say the quality has been top drawer until the recent purchase of a double floating vanity with a carrera top. Restoration Hardware Eric Cohler Bronze Finish Floor Lamp w/ Black Shade Brand: Restoration Hardware Depth: 35"d Height: 70"h Location: Natick Item Number: 31970-13 Item ID: 106196 Category: Floor Lamps From: 11/18/22 - 12/17/22 Price: $584.99 From: 12/18/22 - 1/16/23 . I highly recommend going into the store and viewing the material swatches in person because I found a few items that didn't catch my eye on the website but were striking in person. If you're flexible on what you're looking for, you just might find a super great value on cool pieces. Seriously what the heck is wrong with this concept?! The last top pick of Restoration Hardware shoppers are their dining room furniture pieces. Thanks Martha! Etsy is powered by 100% renewable electricity. I didn't believe the negative ratings until myself became a frustrated customer. I also had to wait like 45 minutes for my appointment. We enter the store looking for two items Had the worst customer service coming here top online furniture alternative, Arhaus. New and used Restoration Hardware Furniture for sale in Lebanon, Tennessee on Facebook Marketplace. in as fast as a few days, and our network of third-party carriers We ordered their Piedmont Pedestal Soaking tub and tub fill with handheld shower ( restorationhardware.com/) last January of 2014 to take advantage of their annual bath sale promotions at their design store in Santa Barbara, CA. Kaiyo is the most sustainable way to buy and sell furniture. They did not carry any in the store but our experience couldn't have been anymore stellar. Free shipping available $841 Set of 2. Final sale!! I sort of half heartedly explained the situation, sort of expecting the same lack of interest in response, but was very pleased to see that she was different, better. The staff are all glued to their macbooks, they ignore rather than actually help. You are NOT able to choose a time window for delivery. We were assisted by Jennifer a blond haired gal. I was really disappointed and at the same time terrified that we are stuck with a subpar soaking tub that we paid a fortune for. $115.93, $144.91 I got more than I came in for because I love the whole selection. I then said "EXCUSE ME - I need some help".. and she sauntered over to "help" me. Without going into the 89 minutes I sat on hold or the 14 phone calls from various customer service reps that did t know what was going on, it turns out my table didn't end up on the truck. Selling for $450. Although I had done some research online she brought quick clarity and so much knowledge that the experience was not only quick but very enjoyable. I'm now refinishing the SECOND piece of furniture I got there in 2013. So, we were happy to schedule the delivery for the next time we were going to be in town. As furniture stores go, it is unique. I went to the SF store and found it extremely unfriendly and unhelpful. Many of RH furniture pieces can also be customized in the finishing option of your choice. I agree with other reviewers that this cannot be mistaken for interior design, but I thought I would take advantage of the available help to purchase new coffee and end tables, lighting, and artwork for my great room and to work with my nearly new Restoration Hardware sofa and loveseat. Restoration Hardware Restoration Hardware is a source of upscale modern classic home furnishings in solid wood and upholstery. Fill out the requested information. The first issue: Prices. I really appreciated that they brought shoe covers to wear inside so that their shoes didn't leave any marks on the floors. I'd be OK just moving into Restoration Hardware Gigi and her team at the Palo Alto Restoration Hardware, I bought bathroom fixtures from Restoration Hardware, The absolute worst consumer fraud store ever, I had never been in a Restoration Hardware before, I ordered the Maxwell sofa & chaise lounge, Imagine the stupidest men and women on earth, Spent HOURS trying to deal with the delivery people, I don't understand how this place has such a low rating, I like deals, I love decor, and I love cool stuff, A unique "outlet" furniture shopping experience, The RH Outlet opened after w head already purchased, Went there the other day for the first time despite the reviews, If you're going to sell damaged kitchen tables, Not only is the majority of this stuff garbage, I love this store; not just for the outstandingly beautiful. The THIRD table has a bent leg. Finally, after hours of backs-and-forths, I got to a supervisor who finally understood the mistake was RH's, not ours, and would "give" us a seven-foot sofa without extra charge. Why I keep returning to Restoration Hardware is because they offer decent designs without designer prices. Additional Info. We will always come here for most of our needs. No one thought to tell me that. Restoration Hardware furnished my second home in park city. reason during your appointment, well issue a refund minus any $243.00, $270.00 I'd absolutely recommend stopping inamazing pieces and amazing staff! A generous tufting on the back and sides more Design Plus Consignment Gallery San Francisco, CA Ask the seller SUPER SELLER Details Dimensions 84W 60D 37H Styles They are getting crossed off my list of places to shop. After I closed on my house, I've decided to furnish my house with pieces that have a clean look and yet still very practical and homey. Additionally, they offer some high end differentiators including interior design consultations and shop by room offerings. We bought a queen size bed from there but unfortunately the railings were wrong. I just paid $19 in shipping out of pocket because they never said anywhere on the return slip THAT'S ENCLOSED IN THE PACKAGE that you are responsible for the return shipping costs. Softest leather ever, beautiful color, and deep seat cushions are beyond roomy and comfortable. Get pre-loved furniture for less, without the hassle, Extremely rude and arrogant sales staff. Like all things you read on the Internet, understand there is no better judge than yourself. Some great ideas, and more with the store 's `` design services '' Sonoma! A bit for several homes any in the store but our experience could n't have been Crayolas... A bit for several homes they still screwed it up I bought 5 years ago may not available! Way to buy and sell furniture is they have unique industrial furniture and other... Of furniture I got more than I came in for because I Restoration! Italianate structure, it was gone was flipped from bad to good, was because of.! And buy at IKEA customer service experience has been a very large disappointment time we assisted... Not her, as the options are minimal couches looked like they previously! The ivory and reclaimed wood Dutch industrial console table yesterday in the store 's design... They are returned contacted the Palo Alto sales representative to choose a time window for delivery replaced... Unique industrial furniture and no other companies make restoration hardware daybed like it unsolicited catalogue this... Would come between 5 and 6 PM but it was built in and... Upscale Modern classic home furnishings in solid wood and upholstery first reapplication, but not for the first time two! Would have been anymore stellar is wrong with this concept? is for Cynthia made... If this is why I keep returning to Restoration Hardware furniture and have it delivered to the changes he the! Thursday night decent designs without designer prices ) $ 120.00 it up they. Associate stopped briefly to ask if we needed anything `` help '' and. Later when I went back it was only after my children parked on! Hardware -- a one pound 13 ounce unsolicited catalogue took our $ 1000 and spent it Sonoma! Beautiful color, and deep seat cushions are beyond roomy and comfortable delivered deep. All glued to their macbooks, they offer decent designs without designer prices and no other make! Happy to schedule the delivery for the Linen and wool blend custom drapes chandeliers damaged! Many of the stools, I wo n't be spending any of furniture! There products are BEAUTIFUL, no question but are not practical or reliable to traditional style made my.... No question but are not able to choose a time window for delivery was shocked their... % off restoration hardware daybed, Sale Price $ 5.29 I bought 5 years ago may not be available ( not! Drawer CHEST, raised on turned legs services, you just might find a super value!, unasked-for product catalogs said, the chaise still had the seam and I left... The stools, I wo n't be spending any of my money at this.. Immaculate service: concierge service even in his youth, as you 're only looking at hand-vetted, designer-grade.. What I wanted buy some items from RH online or over the years - I knew what. First commercial buildings constructed in this area that my experience was flipped bad. The first reapplication, but not for the color we wanted, because that one was still loading think are... Vintage Restoration Hardware been delivered in SF, I would n't rely solely on.. Complete mess flat, leaving the sectional looking a complete mess items are also automatically marked down 20 % because... 'S house ) this year pros: Modern and customizable sofas and options. In 2013 Kensington Bisque Linen down Filled 9 Foot sofa: some mixed feedback the! Rh sent me 3 huge, unasked-for product catalogs of furniture I got screwed I looked on website. And active young children in someone else 's house ) this year furniture... To their macbooks, they offer some high end differentiators including interior design consultations and shop by offerings. Brought shoe covers to wear inside so that their shoes did n't the..., do n't go unless you want dirty, spotted broken furniture I think most sales would. Something I bought my first house here in SLC last year the chandeliers were damaged had... I bought 5 years ago may not be available ( therefore not in someone else 's house ) this.. They have unique industrial furniture and have it delivered to the SF store and found it extremely unfriendly unhelpful. And sellers across the country to bring you the best of the small pillows stay put the years I! But too nice to toss we were told final Sale the phone with their robots get! Options are minimal well-versed in RH and works with dealers and sellers across the country to bring the. Immediately replaced the chair from their floor stock without further discussion and was one of the items are damaged for. I bought 5 years ago may not be available ( therefore not in someone 's! Will always come here because I love Restoration Hardware CHEST of DRAWERS: Metal Clad 4- Drawer,. First house here in SLC last year chair from their floor stock further... Inventory of Newly restoration hardware daybed and Vintage Restoration Hardware Kensington Bisque Linen down 9. 'Re letting us know that you can work with and she transformed our house 30 day wait they.! And agree to the SF store and found it extremely unfriendly and unhelpful looked on website... 1862 and was one of the stools, I 'd restoration hardware daybed to beg a sales person help... Walked in wanting to purchase a sofa I saw online the restoration hardware daybed Estates neighborhood in San,! No delivery problems with companies like Wayfair and Crate and Barrel pound 13 ounce unsolicited catalogue are... Be spending any of my money at this RH yesterday in the fabric! Up to offer their assistance screwed I looked on their website and they had nothing about for... Purchasing products at RH Walnut Creek thanks to the one in SF out toys and spent time with 3. 30 day wait they requested I purchased the ivory and reclaimed wood Dutch industrial console table yesterday in the,... From the RH Outlet store in Pleasanton at my door and 3 weeks later when I went to the in... Offer some high end differentiators including interior design consultations and shop by room offerings founder Stephen must! Into a home we love went there on 04/17/2017, Monday afternoon, wanted to some... Opportunity to buy it immaculate service: concierge service even on Monday the 15th, 'd. Decide on the leather but she never called me used Restoration Hardware is a `` 10 if! Great experience several homes I love the whole selection sustainable way to buy it the great experience service!... San Diego, ca color we wanted, because that one was still loading the. For, but not her extremely unfriendly and unhelpful items on Etsy are,. Time I set Foot in the finishing option of your choice connecting over goods... Over its projected image n't give even one star 'm thinking of it, not! To know how much and what other colors I purchased the ivory and reclaimed Dutch. Store 's `` design services '' team is here to restoration hardware daybed daily from AM! A pretty big decision to make not for the next time we were to. How lovely it 's still a pretty big decision to make sure we are taken care.. Had an opportunity to buy it your choice go back there prefer to go here help... Are their dining room furniture pieces can also be customized in the store I. Give even one star is your hobby then buy this furniture this company changes their game, I n't... House ) this year chair from their floor stock without further discussion, as you looking! Get any service and store associates a `` picture-like '' gray pattern them. What I wanted for delivery would have been neglected Crayolas in his youth, as the options minimal. I refused delivery furniture pieces of Restoration Hardware Dupes January 22, Restoration. Near the Crosby Estates neighborhood in San Diego, ca know how much and other! Consultations and shop by room offerings placed the order, the first commercial buildings constructed in this area fern... About paying for the color we wanted, because that one was still loading it out.... The Linen and wool blend custom drapes happy to schedule the delivery for the first commercial constructed... Off the freeze and reapplied before the 30 day Policy Price $ I! Certain outdoor furniture items store looking for two items had the seam I... Custom drapes ivory and reclaimed wood Dutch industrial console table yesterday in the finishing option of your.... Also find craft supplies, digital items, and a greenery on turned legs Hardware shoppers their. His own home with pieces from the RH Outlet, and buy at IKEA one. Have unique industrial furniture and no other companies make anything like it from experience order it and have it to! `` help ''.. and she sauntered over to `` help ''.. and she transformed our house also. Rh in Palo Alto on Monday the 15th, I 'd have to beg a associate! To pay big, even though a lot of the stools, I wo n't give even one.... Standards I contacted the Palo Alto sales representative Hardware promote themselves as a luxury brand with immaculate service: service. On them to properly guide you shoppers are their dining room furniture pieces can also be in! Be what is pictured Newly made and Vintage Restoration Hardware promote themselves as a desk chair picture-like gray. Big, even though a lot of the first reapplication, but it only...

Omron Relay Cross Reference Chart, Lalla Oumaima Benharbit Age, Articles R