If you are currently a Paperless Billing customer and wish to sign up on Auto Pay, please make your online payment prior to enrolling in Auto Pay; otherwise, you will need to mail in your payment. This federally-funded program administered through community action agencies primarily focuses on helping elderly, disabled and low-income Mississippians make their homes more energy efficient. Mississippi Power Customer Service We apologize for the inconvenience; the site is currently down. (Lines Into Vital Equipment) program is designed to flag accounts so that special effort can be made to avoid accidental disconnection of electric service. Avoided-cost is the cost a utility would have incurred had it supplied the power from its generation resources. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. Representatives are available Monday to Friday, 7 a.m. to 7 p.m., excluding holidays. Photo ID (drivers license or state-issued ID, passport). General information about Mississippi Power. Request an extension through myEntergy. Important note: If you participate in both the Auto Pay program and Paperless Billing, you will not be able to make payments through the website. Income thresholds can be found here. The cost of fuel needed to generate electricity and the cost of power purchased from other Companies. Welcome to the online contribution system for The Power to Care brought to you by BillMatrix. Minimum Bill required under the rate schedule. Recovers costs or provides credits associated with Entergy Mississippi's membership in MISO (Midcontinent Independent System Operator). To qualify, customers must have a total household income of up to 250% of the federal poverty level, as listed in the chart below. Adjusts for any over or under recovery due to variance in projected and actual ad valorem tax revenues for the prior calendar year. The good news is - with a little know-how and the right action - you have control to help manage most of them. Meter Reading 10. BillMatrix is no longer accepting Nissan Motor Acceptance Company (NMAC) payments. Mississippi implemented its TANF program . Charts and graphs give you the ability to track your energy usage. Our interactive outage map is your go-to for outage information. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. Find ways we're helping our customers during the pandemic, including paying your bill, supporting small businesses and more. You will continue to receive your bill as you normally do, but instead of "Please Pay By" being displayed on the bill, we will print the date when your bank account will be drafted for the amount of your bill. LIHEAP is funded through the federal government and works with community action agencies to qualify customers and distribute the funds. Find out how Electronic Data Interchange can streamline your business transaction process. With BillMatrix, you can easily pay your utility, auto loan, insurance or mobile phone bill just to name a few. You will continue to receive your bill as you normally do, but instead of "Please Pay By" being displayed on the bill, we will print the date when your bank account will be drafted for the amount of your bill. BillMatrix Click hereto make a credit/debit card payment. Yes. An additional three months of assistance will be available to the most vulnerable households at risk of losing housing (up to 18 months maximum), while funds are available. On special times like holidays and school vacations, more people and activity at home can take more energy for everything from heating or cooling to powering ovens, game consoles and more. An eligible household is defined as a renter household in which at least one or more individuals qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19; demonstrates a risk of experiencing homelessness or housing instability; and has a household income at or below 80% area median income. This program does not prevent disconnection of service due to the failure to pay the electric service bill nor does it prevent power from going out during an outage. 1. Entergy customers start using electricity before paying for it, therefore customers requesting new service may be required to make a security deposit. Provides your jurisdiction website, physical address or location where electrical service is provided, and important Entergy phone numbers for customer service or to report Power Outages. Temporary Assistance for Needy Families (TANF) is the cash assistance program formerly known as welfare. The Mississippi Public Service Commission established a limit of net-metered generation capacity, measured in kilowatts, on the Mississippi Power grid at 3 percent of the company's total retail peak at the time of the company's total system peak. Recovers costs to rebuild infrastructure and equipment damaged by severe storms and weather events. })(window,document,'script','dataLayer','GTM-TXR3S8R'); '&l='+l:'';j.async=true;j.src= Mississippi Power's step-by-step process for interconnecting to the company's electric grid and being able to net meter a renewable energy system can be found here. The Third-Party Notification form must be signed by the customer making the request. To review the full list of definitions please see section below. LIHEAP (Low Income Home Energy Assistance Program) is a program that provides money to help individuals with energy bills and other energy-related expenses. Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . Make a payment on your Entergy account or make a charitable donation. Save or print the online bill for record-keeping purposes. The toll-free customer service line number is 1-800-446-1373. 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); A one-time $150 bill credit will be available for qualifying customers on a first-come, first-served basis. [9/29 12:06 PM] Meghana Mane Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. Service Start Service Stop Service Move Service Account Sign In Sign Up Dashboard Billing & Payments Make a Payment The Power to Care Mississippi Power makes every effort to schedule outages during a time that is best for our . Subscription charge for Community Solar participation. At Mississippi Power, we want to keep things as simple and convenient as possible when it comes to paying your monthly bill. Yes, customers enrolled in Paperless Billing or Budget Billing may also enroll in Auto Pay. 1998-2023 Entergy Corporation, All Rights Reserved. Recovers costs associated with expansion of fiber optic infrastructure in rural areas of Mississippi in support of broadband expansion. A $460,000 education campaign to help make Entergy Mississippi customers aware of additional energy-efficiency and bill help available to them. See your payment options - We've grouped all our payment programs (Authorized Payment Locations, Budget Billing, Auto Pay, Paperless Billing and Credit Card) as well as our payment options (online, by mail and at a local office) so you can quickly determine which best suits your lifestyle. For additional information, call 1-800-421-0762 or get in touch with your local community action agency. Customer requested facilities other than those normally furnished for like levels of service to similar customers. For residential net metered customers that qualify as low-income customers, an additional 2 cents/kWh will be added to the avoided-cost value in addition to the 2.5 cents/kWh. doxo is not an affiliate of Mississippi Power. Pay in a Mississippi Power office or in one of our more than 1,500 authorized payment locations close to where you live, work and shop. To register, log in to your online account and make your selections under Alerts & Communications. The Homeowners Assistance Fund makes available $9.961 billion for states to provide relief for our countrys most vulnerable homeowners. If you leave the program, you are not eligible to re-enroll for 12 months. For a list of LIHEAP agencies, click here. Amounts associated with customers Deferred Payment Arrangement (DPA). Energy efficiency and weatherization events in select neighborhoods conducted by employee volunteers. Is solar right for your home? Understanding Your Entergy Bill Entergy is always working to improve our customers' billing experience. Details of New Bill Sections 1. Selling to Mississippi Power as a Qualifying Facility. Covers changes in the cost of the system utilized to generate and deliver electric service to customers between base rate proceedings. Credit to customers for credit card fees assessed when they pay their bills electronically. Mississippi Power's avoided-cost currently ranges from 2.29 to 3.62 cents/kWh, depending on the time of day and season of the year. You can also find links on ways to save energy around the house and more information about some of our products and services. Account Summary 3. I'm looking for my bill. Utility Account Number without dashes and spaces Locate your Quick Pay Center Code on your bill. Click learn more to make payment through the Bill Matrix website (no service fee). Choose one of the options below to enroll. However, those who do not generate excess electricity will still see a reduction, or offset, in their bills as their home uses more solar energy and less energy from the grid. Account Detail 11. An application for homeowners assistance may be submitted by eligible households, and funds will be paid directly to mortgage servicers, property charge payees and utility service providers as applicable. You may experience a higher bill if the price of electricity increased due to a pricing adjustment that occurred during the year. If you choose to pay without logging in you will need your account number. Shows all line items for your bill that are broken out into Energy Charges, Fuel Charges, and Other Charges and Credits with the total amount due for each section. Streamline your business transactions by utilizing our helpful payment services, including Electronic Data Interchange (EDI) and Automated Clearing House (ACH) payments. 1998-2023 Entergy Corporation, All Rights Reserved. You can compare usage to the previous year or previous month(s) to determine if your current usage is in line with the previous periods. Net metering is the process by which individual electric utility customers who generate electricity from renewable energy, such as solar panels, can sell their excess power back to their local utilities. The funds are available on a first-come, first-served basis. Once the form is signed and returned to the office, a copy of each disconnect notice will be mailed to the third party. Mississippi residents can learn more and apply online for the program through the Mississippi Home Corporation at https://mshomesaver.com/. Mississippi Department of Human Services. Choose one of the options below to enroll. Mississippi Power is prepared to meet customer demand as Arctic blast moves across the country, https://www.mississippipower.com/community/news-center/2022/mississippi-power-is-prepared-to-meet-customer-demand-as-arctic-blast-moves-across-the-country.html, Aerial Services, MSU Flight Research Lab conduct drone demonstration, https://www.mississippipower.com/community/news-center/2022/aerial-services,-msu-flight-research-lab-conduct-drone-demonstration.html, Mississippi's first electric school bus unveiled at Forrest County Agricultural High School, https://www.mississippipower.com/community/news-center/2022/mississippi's-first-electric-school-bus-unveiled-at-forrest-county-agricultural-high-school.html. How can I contact Mississippi Power about my bill? We have a strong record of meeting or exceeding standards set by state and federal environmental agencies. Customers can get these money-saving kits at community events this fall or can request them online at. Raise or lower your thermostat only by 1 to 2 degrees at a time to help find a comfortable setting you can live in without spiking your electric bill. Customer-produced energy purchased by EML. Pay by mail not recommended for Prepay, as it may take a few days for a check to reach us by mail. j=d.createElement(s),dl=l!='dataLayer'? Call 1-800-ENTERGY ( 1-800-368-3749) and follow our automated response system billing and payment menu. See how we can help make your home more energy efficient. BillMatrix Click hereto make a credit/debit card payment. Budget Billing smooths out seasonal power bill changes. MISO is a non-profit Regional Transmission Organization. Details on how to apply are below. Follow us on facebook to stay up-to-date on news, events, tips and more. Not all renewable energy systems will be able to generate excess electricity. Pay your bill by using BillMatrix, an automated payment service not associated with Mississippi Power. The following documentation will be required to apply for the one-time credit: The most up-to-date information on bill assistance will be posted on this page as it becomes available. Get answers on available social services. Beginning at 9 a.m. Wednesday, Oct. 19, qualifying customers will be able to apply online atentergybillhelp.comfor a one-time $150 credit on their utility bill. Simply create a profile by entering your user name and password. Every Entergy customer account is aligned with one of 21 cycles so that they are billed on, or about, the same date each month. Find Locations Find Nearest Location How It Works By accepting or using this barcode to make a payment, you agree to the full terms and conditions, available at www . But sadly, many of our elderly and disabled neighbors living on low or fixed incomes face these choices every day. See below for programs available to assist with your energy costs. Utility Account Number without dashes and spaces Locate your Quick Pay Center Code on your bill. Billing & Payment Options | Entergy Mississippi | We Power Life Billing & Payment Options Flexible options for you to choose how your energy bill is calculated, as well as when, where and how you pay it. So when prices are lower than expected, the benefit is passed on to customers and when fuel cost is higher than expected, the PSC allows the company to recover the difference. This section of the bill is to be sent when paying your bill with a check and mailing to Entergy. Log in to your account to view your most recent bill. Quickly see your total power usage by month and your average daily usage. If your reading was estimated this information will be indicated on your bill. The Auto Pay program normally begins with your next bill. Per the Mississippi Public Service Commission's ruling, a customer qualifies as a low-income customer if the household income is at or below 200 percent of the federal poverty level. You will need a copy of your Entergy bill available for this payment transaction. You can quickly find our customer service number, how to report an outage, or how to pay your bill. You can now pay your power bill at Walmart, Dollar General, Family Dollar, Walgreens and more. NMAC online Payment. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. 1998-2023 Entergy Corporation, All Rights Reserved. You can log in with your same myEntergy username and password. We are diligently working to bring it back up as quickly as possible. Energy Usage & Charges Graph (s) 5. To find a free tax preparation site near you, visit eitclocations.com. https://msentergysolutions-marketplace.com/. 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