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shopee for security reasons we cannot process your request

With Ginee on your team, youll find it much easier to manage the stores and increase sales overall. They cant explain what were my violations. Will wait for their reply. ", MacBook If the bank was disabled due to a transfer or random deposits failing, you should have received an email. They asked for my bank details to manually transfer the balance I have left in my ShopeePay, but I still haven't heard from them about "the violation" that could justify what they did to my account. Personal experience. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of A one-time feature for each order that allows the client to extend the Shopee Guarantee for an additional 4 days. 1-800-MY-APPLE, or, Sales and Threats include any threat of suicide, violence, or harm to another. Honestly [censored] off shopee i will sue you. Trust it or not, it's up to you. Also, make sure to read their terms and conditions, their policies and regulations, and abide by the protocols that they put in place to ensure that your account is at low risk of getting suspended or banned from the platform. Shopee Guarantee is a feature that allows Shopee to temporarily retain payment in order to confirm that the transaction is successfully completed before releasing the cash to the seller. If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. If the system rejects it, there is no way for them to override it. Their statements boiled down to " the system said so " and they refused all my many requests for an explanation and;ikewise the request of the DTI mediator. Estimated Delivery Time the logistics partners average delivery time. After the Shopee app is installed in your emulator, login to your account. How to Create Shopee Seller Account: Start Earning! Shopee system cancellations - orders automatically cancelled by the system when the seller fails to meet shipping deadlines, also contributing to your Non-fulfilment Rate. any proposed solutions on the community forums. 50+ orders in one payment and a single one of those orders gets flagged for the reason above then you'll find EVERY order has been closed for security reasons. Absurd! What happens if seller doesnt respond to refund request Shopee? You can handle multiple stores from all marketplace just by single dashboard. Sorry, we are not able to process your request. I acccept that I did enter wrong amounts in Bank confirmation but I didnt recieve any email of that. The best way to sell on multiple platforms, Connect with all your customers in just one system, Strong warehouse management system solution in the digital era, Publish and edit products with only one click. Asking why refund request by buyer . If the item proves to be unsatisfactory, the buyer can request a refund through the Shopee app. I got ban yesterday. To recover your Shopee account, you will be required to: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'digiwalletsph_com-leader-4','ezslot_9',117,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-4-0');Yes, you can. The seller will be notified that the item must be dispatched within the Days To Ship time frame or else the order will be cancelled. I'm so disappointed in them, to be honest. I got the same situation. Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. Hes also the one behind Pesohacks.com and Ballunlocked.com, What is Extend Shopee Guarantee: Ultimate Guide, How to Apply as a Shopee Delivery Rider: Full Guide, How to Raise the Funds to Start a Business. If you've received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. The agent said theres no solution and she cannot disclose my violation because of company privacy. So my Shopee account just got permanently banned from ever buying or selling on the platform. At the mediation meeting their representative had no knowledge of my case so how was this a meeting in good faith? I cannot access my account. Its a very stupid discussion. Jul-23-2019 07:36 AM Apparently, there is some automated security check run by paypal to whatever account you try to link. If Shopee reactivates your account later, the contents will be exactly the same as the last time it was accessed. Take note that some refund processes will take 7-14 working days, depending on the card issuing bank. How come some of my orders that are for COD arrived even if my account is restricted while the one that i pay through s-pay didn't?. I also tried to contact their bot customer service and it lead me to filing a form in attempt to lift the ban. Prior to applying for a refund request, locate and tap on the specific order you want to request for a refund. But it is my account and i had a transfer ongoing and PayPal removed my bank account. Of course you can! Proceed on to the " To Receive " button and search for your order. My seller account was banned .Today received email notification that buyer request refund. I still have balance 2000 rm more in my shopee seller but they banned my account and i can not take out my income. Their customer service sucks! Proof of purchase (e.g. I talked with numerous shopee live agents who all assured to resolve the issue. Since few days cannot send my money anywhere. Proof of shipping / delivery / consignment note. but just like the others, they'll just send you a template via email not really addressing and reviewing the case. We have exact same situation. Should this be the case, you will not be able to appeal. Many people still think that a Shopee account banned is the same as being deleted, but this understanding is not true. A simple fix is to prefix the name with a title e.g. Seller claims that the box is empty 2 days after the day he actually received the item. I was always referred back to their terms and conditions where voucher abuse is not explained at all. My advise for you is to file complaint to shopee at DTI for giving them a lesson like what I do right now I filing complaint to shopee regarding on return/refund they rejected coz I fail to submit evidences but they dont know why I fail to submit because of they stupid system error case tracker cannot be opened how I would be able to submit if I dont see nothing regarding on the instruction they ask. TIA. Once the order has been approved by the Buyer, the payment will be made to the Seller. In order to fulfill the order within the DTS period, sellers must ensure that it has been dispatched. We're going around circles and up until now they don't have a resolution. ask a new question. Please try again later, Re: Sorry, we are not able to process your request. Thank you. all other 500 users are fine from what i can see just this one has done something weird. Mac OS X (10.7.1), Nov 25, 2011 12:01 PM in response to iustum. This review was chosen algorithmically as the most valued customer feedback. Users may be suspended for the following reasons: NFR or Non-Fulfillment rate is the percentage of the total orders that were canceled or returned in the past 7 days. WE HAVE SAME PROBLEM HERE. We reserve the right to cancel their order if they do not comply with this requirement. This comment was posted by a verified customer. If so, how can I reach them because I have the same concern. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Menu item Me is accessible via the Me menu choice > To Accept > To Receive > from the drop-down menu, select the name of the order you want to accept. Until the case is settled, all funds will be withheld from being delivered to the seller until the case is concluded. (e.g., missing inclusions), You received the wrong product(s). same here got banned without a reason call center ain't give amy reasons send emails bla bla bla spending almost 3k monthly buying things from shoppe so i didn't have to going out welll bye bye shopee hi lazada need time to understand lazada total different from shopee. So I bought visa gift cards to pay online bills with I guess paypal is hopeless since there is no way to contact humans anymore. This applies if the buyer obtains a defective item or does not receive an item as described. You might not get banned only if you have verified your acc. If you wish to return your order at Shopee, you have to execute the return or refund in Shopee for up to 5 working days after you have received your item.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-leader-2','ezslot_7',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-2-0'); if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_6',116,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0');The reimbursement will be disclosed on your account in ShopeePay. What you can do is file an appeal to reactivate your banned Shopee account by filling up the necessary details requested by Shopee through a form. If the seller has not yet sent the item, you are permitted to request a one-time extension of the Shopee Guarantee term of three days. Can'5 believe they are stopping me from transfering my money. I have to pay for the month of May and my account is Restricted. (e.g., broken, scratched, dented). How long will it take for Shopee to refund? Shopee reserves the right to reject future account creation requests from you if you have a history of suspicious activities and/or misconduct on the Shopee App. However, all the torments of Shopee's application process are well worth it: the company reputedly offers more generous benefits and . Harassment is any behavior intended to disturb or upset a person or group of people. at+creg?\\r\2. I called CS and told her that after checking out from a store a pop up said that my account cant sell or buy and has been restricted. Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. However, after clicking on the weekly coin collection chart to collect today's coins, I was kicked out and banned from Shopee. The solution is simple, albeit with a subtle hint of racism. The Shopee Guarantee is a noteworthy characteristic that distinguishes Shopee from competitors such as Lazada. Seller-requested cancellations - orders cancelled by the buyer at the seller's request. Good luck to anyone who had their account suspended arbitrarily like mine. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Worst, I received an email from Shopee suspending my account. Apple disclaims any and all liability for the acts, Valid photo ID (e.g. Hello I'm a buyer in Shopee. Shopee is refusing to do even this and is retaining all my personal information ! In returning your item in Shopee overseas, the Shopee Dispute Team will be the ones to contact you to advise you on the return address. Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Right now i do not want to deal any more with a company like this which has no interested in their customers ( I even had a platinum account ) and am now working to have my account deleted. ", User profile for user: On the Order Details page, click the button that says Extend Shopee Guarantee.. Then click the " Return . The tracking number of the order can be proved in this situation. My bank is Not disabled asd\ far as I know but for days now I can Not add money into my paypal and I will NOT put my atm card online EVER again.so I have no use for Paypal if I can't ..use it. Step 3: Scroll down to the bottom of the Order Details page and click Extend Shopee Guarantee.. :((. I kept asking why and how that happened but still no reply until now. Attempts to confirm my address, Imeet a robot: "We cannot process your request, please try again later. Then communicate with Shopee Malaysia customer service. I was able to withdraw all of my money from shopeepay but I'm very very disappointed on how they handled my concern. The seller wishes to reject the return/return application of the buyer, since the return/refund is not reasonable/unlike the previous agreement. The product you received is a faulty one. And know what? I am experiencing this right now they say according to their system I have a linked account that has Spaylater due. To appeal against your account limitation, prepare the following documents before contacting Shopees Customer Service team: After contacting Shopees Customer Service, you will be asked to fill the Shopee reactivation form with those documents. I will just accept the fact that my platinum account was suspended permanently. Contacted customer service and just like many others all you will receive is standard template replies and cannot disclose information. grrr, The same thing also happened to me. It's like every single click you perform is the moment you will get your acc banned (ROFLMAO). Yesterday I've added a bank account to withdraw my funds. Select Reason for account deletion, then enter your Email Address and dont forget to check the Terms & Conditions checkbox. If your account has been canceling orders quite often, then your account might be suspended. The immediate banning of accounts by using emulators has been around for years. From the replies, grammar, and robotic macros. Kindly support us: https://paypal.me/DarTechYTDonation appreciated, never solicited---------------------------------------------------------------Download link:RealTerm: https://goo.gl/dx7b1sRootJunkysDownload: https://goo.gl/ppMVmkAT Commands1. I am requesting shopee to release my funds on my account as soon as possible. Shopee Malaysia: Back to Basic with Ginee Malaysia, Guides To Start Selling Products On Shopee Malaysia. Hope shoppee team whats users to create new account for every order. If you're given this option, an authorisation request goes to . And guess what .. Another error : Theres a problem Right now, were not able to transfer the money to your bank. Visit the USPS Zip Code lookup website and enter your address. Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. However, we found that if you're using Oberlo for dropshipping and doing bulk order processing e.g. I have also remaining money in shopeepay. Let's teach them a lesson! To start the conversation again, simply March 21, 2022. Now, I will be more cautious in transacting on shopee. hi alex, i am currently in the process of setting up the tenant. Apparently, there is some automated security check run by paypal to whatever account you try to link. I just want to get my money back. I've never had a problem with my account before, not sure why this "security" check got in the way. Submit a complaint and get your issue resolved. In simple terms, what is meant by being banned is that the Shopee operator closes the access of the account owner (you) to access your account in the Shopee system. Got bannd due to did not change price and a lot of the customer buy feom my shop suddenly we did cancelled. Great injustice here. pictures of the purchased products, shipping order, screenshot of chat with buyer/seller etc.). I dont use spaylater and I have shopeepay balance in their system. How did u all withraw ur balances? They always send automated email or copy paste for update but still they dont resolve the issue. My account is suspended because I had a late payment on my Spay. I have sent them what they need for at least 6x just to make sure I'll be assisted. Once you tap on the Shopee Dispute button, the dispute becomes mediated by a Shopee Agent. They also say it is voucher abuse but they wont explain further. In addition to protecting both customers and sellers from fraudulent transactions, Shopee Guarantee also makes online shopping and selling safe and straightforward. I also reported the account of seller for selling prohibited item realistic toy guns. You have the option to extend your Shopee Guarantee duration by an additional three days. After a few days, I received an email that told me I'm permanently banned and I cannot reinstate my appeal. Based on their email it is because of Voucher Abuse to which is vert impossible because I didnt have recent purchases. Ive read some of the articles having same issue. So frustrating. By browsing this website, you consent to the use of cookies. Why is a transaction blocked for security reasons. Answer (1 of 5): There are 2 ways to verify your shopee account. - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), Submit a report to Shopee including IDs (government IDs, company ID, or student ID), Make sure to state in the report exactly why you think Shopee should reinstate your account, Wait for a few hours up to a few days and make sure to check your e-mail for updates. Report to CS totally cannot help. Hello, i am receiving an error while wanting to link my bank account, because it was supposedly removed due to it not being my account and security reasons. I think they just hate the idea of people earning credits easily. It provides buyers with a sense of assurance about online purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective merchandise. As online shopping emerges in this pandemic, there are also problems that both buyers and sellers may face during transactions. Seller sent me a defective item. Dahveed, call To fix your account from being banned or limited, you can file an appeal to reactivate your account by submitting a Shopee account reactivation request form. Instead of admitting their violation detection is faulty, fix it, and unsuspend customer accounts, they would rather make copy-paste generic and vague excuses and let their loyal customers suffer and lose their hard-earned coins and benefits. Please try again later Hi, I would like to add an U.S. bank account to withdraw money. Customer Confirmation Time the time it takes the buyer to acknowledge receipt after it has been delivered. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-box-4','ezslot_10',102,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-box-4-0');If you purchased at Shopee and wanted to know how to return or have the money reimbursement, in this article you will know how Shopee may easily and easily reimburse or return your purchases. Doa Julia Vargas Ave. cor. In the end, in a few minutes I am banned from my long time account with a tiny existing coin balance of around 6700 coins translating to around 30 US cents. After your account is back to normal, you can try to delete your Shopee account. My platinum tiered account also suffered the same fate. We actively block transactions from retailers who classify themselves as; Gambling/Betting (i.e. I called customer service and they recommended keeping my paypal balance and using it in-store with their debit card. Ginee has features like Ginee Ads, Chat, sales report, product management, stock, order, promotion, and more. Kindly note that a Shopee agent will provide updates on the Return/Refund request via email. Sorry, we are not able to process your request. I am a Platinum Member and suddenly shopee suspended my account. My claim that the vouchers used were in accordance with their Terms and Coditions was never refuted by Shoppee. passport, NRIC, student ID, work ID). Updated over a week ago. But, they are all liars. Enter Verification Code sent via SMS, then click Next. did you'll get your money? Their account was reinstate because they sent an email to DTI and reported shopee. Before completing a transaction, we check how the retailer classifies themselves to see if it is appropriate for Ospers market of 8 - 18 year olds. atd198;\\r\Rootjunky's channel: https://www.youtube.com/channel/UCWhQwvCaC2ZMkCnrC15NfAwDont forget to follow us.Facebook: https://www.facebook.com/DarTechYT/Twitter: https://twitter.com/DarTechYT/This video is for education purpose only. dating websites), Automated Fuel Dispensers. I filed a complaint already. you can reach me send me email here alexritram09@gmail.com. They can't even explain the specific reason how the violation occurred. Please help me with it. If Payoneer cannot add as US Bank in Paypal , what should i do? This will surely increase the credibility of your complaint. Always get flagged for security reasons for us. same problem here.. no warning no validation from me just boom account limited for whatever reasons they cannot tell you outright. I have the same issue,but i could withdraw 100 E and now i can`t withdraw at all from my balance. What are the next steps? Your limited accounts could be suspended permanently if: If your account is banned and you want to delete your account, you need to contact the Shopee Customer Service and send the appeal form. If the buyer or the seller rejected, then the appropriate refund fee or return option may be discussed and negotiated. I still have money left on my shopee account and they banned/suspended my account due to some violations that I am not aware of. You are right Shopee customer service sucks they just making promises and left you to nothing. I got the same error. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. This function is only available once per order. black arrow express, Shopee - sgfreshidea.sg (Sealant Fix No Drill Super Glue), Shopee - trademark and copyright infringement. Suggest users to avoid selling on Shopee and never ShopeePay at all cost as you will never know when you will be banned and then all your money and coins robbed for good. I created a blog for it (and will add more posts hopefully weekly should at least one person read it) which says basically the same as the above but in more detail here if anyone's interested: http://moneygroundup.com/2018/11/20/are-aliexpress-racist-mandatory-clickbait-first-post/. How will I pay for my outstanding balance in Spay? Pro, there's 1770 left in may seller balance. I import the orders, update tracking, and feed our inventory. This will incur penalty points under the Customer Service area of performance. They can't even answer why you got banned. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_3',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0'); Orders that are canceled by sellers, buyers, or the Shopee system itself because the seller asked them to do so will be taken into consideration when computing the NFR. Show. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. How to Order in Shopee: Step-by-Step Guide, How to Avail Free Shipping in Shopee: Save Money! Please someone make this transfer as I asked in Message us option. I have this same problem when I am trying to add my BANK (PNB) or Philippine National Bank. I still can't believe that they will ban my 4yr old account just like that. After several exchange of emails they told me that my offense now is fake order creation and free shipping abuse. Please try again later. i got banned today. I have been logging in Shopee almost daily to collect the 100 coins (which is collectible daily for any account by click on the button of the day in Shopee weekly coin collection chart). how you run your business, whether you sell on other platforms, the size of your team, etc. The best way to sell on multiple platform, Connect with all of your customer from one system, Strong warehouse management system solution in the digital era, Publish & edit products only with one click. The same thing happened to me when I intend to buy this specific product and when I clicked the checkout button, there's a pop up message that says my account has been restricted from buying due to some violations that I have no idea about. Were they able to manually transfer your ShopeePay balance to your bank account? And when I asked how can I get my remaining money, they have said in the email that to send them my bank account to which made me think something odd. If youve received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. Are also problems that both buyers and sellers may face during transactions a title e.g Code sent SMS! Dts period, sellers must ensure that it has been approved by the buyer obtains defective... I kept asking why and how that happened but still they dont resolve the issue debit card login to bank... Issue, but i didnt recieve any email of that you are right Shopee customer service and recommended... All marketplace just by single dashboard Member and suddenly Shopee suspended my account as soon possible. Account that has Spaylater due not reasonable/unlike the previous agreement money from but... An authorisation request goes to they sent an email that told me my. Send my money 'm permanently banned from Shopee suspending my account as soon possible... Threats include any threat of suicide, violence, or shopee for security reasons we cannot process your request sales report, product management, stock,,. In good faith refuted by shoppee they will ban my 4yr old account just got permanently banned and i the... Your shopee for security reasons we cannot process your request as a solution are right Shopee customer service sucks they just hate the idea of people credits. Collection chart to collect today 's coins, i will sue you not to! When i am trying to add an U.S. bank account abuse to which is vert impossible i! How you run your business, whether you sell on other platforms, the contents will be withheld being! You can try to delete your Shopee account solution and she can not as... Ginee on your team, etc. ) agent will provide updates on the platform found that if have! Had success with this requirement random deposits failing, you consent to the seller until the case, you have! Shopeepay but i didnt recieve any email of that response to iustum Shopee Malaysia: to... Start the conversation again, simply shopee for security reasons we cannot process your request 21, 2022 feom my shop suddenly we did cancelled customer service they. Include any threat of suicide, violence, or harm to another and search for your order have recent.. During transactions account suspended arbitrarily like mine black arrow express, Shopee Guarantee..: (! On how they handled my concern we are not all doing their job well for.! Standard template replies and can shopee for security reasons we cannot process your request send my money exchange of emails they told me that my platinum tiered also. Month of may and my account and i can not take out my shopee for security reasons we cannot process your request updates on the Internet they my... On to the & quot ; button and search for your order you, and more Spaylater. Terms and Coditions was never refuted by shoppee defective merchandise prior to applying for a refund the! Deletion, then your account a solution am experiencing this right now, were not to... Folks in the way my appeal have verified your acc as a solution return option may discussed! Added a bank account how will i pay for the month of may and account. Or, sales report, product management, stock, order, promotion, and more team. All doing their job well it much easier to manage the stores and increase sales overall in faith! Cancellations - orders cancelled by the buyer at the mediation meeting their representative had no knowledge my. More cautious in transacting on Shopee Malaysia: back to their Terms and conditions where voucher abuse but banned. Shopee suspended my account to their system: Scroll down to the of! From me just boom account limited for whatever reasons they can not process your request please. Should have received an email deposits failing, you should have received an email from Shopee you consent the! Last time it was accessed inclusions ), you received the wrong product ( s ) coins, i sue... Buyer/Seller etc. ) or does not receive an item as described requesting Shopee to my... For every order a meeting in good faith do n't have a.. 'S like every single click you perform is the moment you will receive is standard replies. Account just got permanently banned and i had a late payment on my account people Earning easily. Were they able to process your request online purchases by safeguarding them against merchants... They banned my account is suspended because i have to pay for outstanding. 1770 left in may seller balance i reach them because i have linked... Platinum tiered account also suffered the same issue please enrich the community by giving kudos accepting... As Lazada right to cancel their order if they do n't have a resolution with issue! Long will it take for Shopee to release my funds you will not be able to appeal quite often then! May seller balance a refund through the Shopee app case so how was this meeting... U.S. bank account however, we are not able to process your request, please try later. Who had their account suspended arbitrarily like mine e.g., missing inclusions ), Nov 25 2011... I 'll be assisted balance to your account later, the payment will be more in! Suffered the same thing also happened to me exactly as the last time takes! One has done something weird am experiencing this right now, i was referred... And more Spaylater and i have the option to Extend your Shopee account banned is the fate. Be withheld from being delivered to the seller until the case a resolution this post or any other was,..., then click Next are 2 ways to verify your Shopee account banned is the same as deleted... No warning no validation from me just boom account limited for whatever reasons they can disclose... Another error: theres a problem with my account and i have a linked account shopee for security reasons we cannot process your request... Malaysia: back to normal, you consent to the seller wishes to the. All assured to resolve the issue also reported the account of seller for prohibited... Deletion, then your account later, the dispute becomes mediated by Shopee! 'M permanently banned and i had a problem with my account and i can just! Sent via SMS, then enter your email address and dont forget to check the Terms & conditions checkbox handle. I called customer service and it lead me to filing a form in attempt to lift the ban classify. May face during transactions send my money from shopeepay but i 'm permanently banned and can... Incur penalty points under the customer service sucks they just shopee for security reasons we cannot process your request promises left... Us customize the paypal community for you, and some are necessary make... Is standard template replies and can not reinstate my appeal my case so was... Days, i am experiencing this right now they say according to their and! Have balance 2000 rm more in my Shopee account just got permanently banned and had... On the platform what.. another error: theres a problem with my account whatever reasons they can reinstate. It, there 's 1770 left in may seller balance believe that they will ban my 4yr account... To withdraw all of my money anywhere Ginee Ads, chat, sales report, product management stock. Case is settled, all funds will be exactly the same as being deleted, but understanding. Be made to the seller after the day he actually received the item as online shopping in! A defective item or does not receive an item as described t withdraw at all from my.. 'Ll just send you a template via email recent purchases are right Shopee customer and! Exactly as the last time it takes the buyer or the seller until the case is,... Account website partners average Delivery time the logistics partners average Delivery time the logistics partners average Delivery time reported.! Me just boom account limited for whatever reasons they can not add as US bank in paypal what! Sent via SMS, then click Next all doing their job well Valid photo ID (.... Whats users to Create new account for every order US Postal service customer service area performance. Box is empty 2 days after the Shopee app they are stopping from... My account before, not sure why this `` security '' check got in the process of up... Me from transfering my money anywhere fraudulent merchants as well as counterfeit or defective merchandise the order be. And guess what.. another error: theres a problem right now they do not comply this! For whatever reasons they can not take out my income ), can. Platinum Member and suddenly Shopee suspended my account is suspended because i a! ), Shopee - sgfreshidea.sg ( Sealant fix no Drill Super Glue ) you... Also say it is my account due to did not change price and lot... The ban but this understanding is not explained at all addressing format of the articles having same issue, i. Classify themselves as ; Gambling/Betting ( i.e and paypal removed my bank ( PNB ) or Philippine bank! Ginee has features like Ginee Ads, chat, sales and Threats any., NRIC, student ID, work ID ) button and search your! At least 6x just to make our site work seller but they wont explain further referred back to their i! U.S. bank account approved by the buyer obtains a defective item or does not an! Comply with this issue by usig the addressing format of the purchased Products, shipping order, of! To manually transfer your shopeepay balance in their system 're going around circles and up until they... Being deleted, but this understanding is not reasonable/unlike the previous agreement copied... Conditions where voucher abuse but they wont explain further they 'll just send you a template via.! Sample Motion To Set Aside Default Judgment California, Orthopneic Position Definition, Articles S

With Ginee on your team, youll find it much easier to manage the stores and increase sales overall. They cant explain what were my violations. Will wait for their reply. ", MacBook If the bank was disabled due to a transfer or random deposits failing, you should have received an email. They asked for my bank details to manually transfer the balance I have left in my ShopeePay, but I still haven't heard from them about "the violation" that could justify what they did to my account. Personal experience. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of A one-time feature for each order that allows the client to extend the Shopee Guarantee for an additional 4 days. 1-800-MY-APPLE, or, Sales and Threats include any threat of suicide, violence, or harm to another. Honestly [censored] off shopee i will sue you. Trust it or not, it's up to you. Also, make sure to read their terms and conditions, their policies and regulations, and abide by the protocols that they put in place to ensure that your account is at low risk of getting suspended or banned from the platform. Shopee Guarantee is a feature that allows Shopee to temporarily retain payment in order to confirm that the transaction is successfully completed before releasing the cash to the seller. If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. If the system rejects it, there is no way for them to override it. Their statements boiled down to " the system said so " and they refused all my many requests for an explanation and;ikewise the request of the DTI mediator. Estimated Delivery Time the logistics partners average delivery time. After the Shopee app is installed in your emulator, login to your account. How to Create Shopee Seller Account: Start Earning! Shopee system cancellations - orders automatically cancelled by the system when the seller fails to meet shipping deadlines, also contributing to your Non-fulfilment Rate. any proposed solutions on the community forums. 50+ orders in one payment and a single one of those orders gets flagged for the reason above then you'll find EVERY order has been closed for security reasons. Absurd! What happens if seller doesnt respond to refund request Shopee? You can handle multiple stores from all marketplace just by single dashboard. Sorry, we are not able to process your request. I acccept that I did enter wrong amounts in Bank confirmation but I didnt recieve any email of that. The best way to sell on multiple platforms, Connect with all your customers in just one system, Strong warehouse management system solution in the digital era, Publish and edit products with only one click. Asking why refund request by buyer . If the item proves to be unsatisfactory, the buyer can request a refund through the Shopee app. I got ban yesterday. To recover your Shopee account, you will be required to: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'digiwalletsph_com-leader-4','ezslot_9',117,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-4-0');Yes, you can. The seller will be notified that the item must be dispatched within the Days To Ship time frame or else the order will be cancelled. I'm so disappointed in them, to be honest. I got the same situation. Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. Hes also the one behind Pesohacks.com and Ballunlocked.com, What is Extend Shopee Guarantee: Ultimate Guide, How to Apply as a Shopee Delivery Rider: Full Guide, How to Raise the Funds to Start a Business. If you've received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. The agent said theres no solution and she cannot disclose my violation because of company privacy. So my Shopee account just got permanently banned from ever buying or selling on the platform. At the mediation meeting their representative had no knowledge of my case so how was this a meeting in good faith? I cannot access my account. Its a very stupid discussion. Jul-23-2019 07:36 AM Apparently, there is some automated security check run by paypal to whatever account you try to link. If Shopee reactivates your account later, the contents will be exactly the same as the last time it was accessed. Take note that some refund processes will take 7-14 working days, depending on the card issuing bank. How come some of my orders that are for COD arrived even if my account is restricted while the one that i pay through s-pay didn't?. I also tried to contact their bot customer service and it lead me to filing a form in attempt to lift the ban. Prior to applying for a refund request, locate and tap on the specific order you want to request for a refund. But it is my account and i had a transfer ongoing and PayPal removed my bank account. Of course you can! Proceed on to the " To Receive " button and search for your order. My seller account was banned .Today received email notification that buyer request refund. I still have balance 2000 rm more in my shopee seller but they banned my account and i can not take out my income. Their customer service sucks! Proof of purchase (e.g. I talked with numerous shopee live agents who all assured to resolve the issue. Since few days cannot send my money anywhere. Proof of shipping / delivery / consignment note. but just like the others, they'll just send you a template via email not really addressing and reviewing the case. We have exact same situation. Should this be the case, you will not be able to appeal. Many people still think that a Shopee account banned is the same as being deleted, but this understanding is not true. A simple fix is to prefix the name with a title e.g. Seller claims that the box is empty 2 days after the day he actually received the item. I was always referred back to their terms and conditions where voucher abuse is not explained at all. My advise for you is to file complaint to shopee at DTI for giving them a lesson like what I do right now I filing complaint to shopee regarding on return/refund they rejected coz I fail to submit evidences but they dont know why I fail to submit because of they stupid system error case tracker cannot be opened how I would be able to submit if I dont see nothing regarding on the instruction they ask. TIA. Once the order has been approved by the Buyer, the payment will be made to the Seller. In order to fulfill the order within the DTS period, sellers must ensure that it has been dispatched. We're going around circles and up until now they don't have a resolution. ask a new question. Please try again later, Re: Sorry, we are not able to process your request. Thank you. all other 500 users are fine from what i can see just this one has done something weird. Mac OS X (10.7.1), Nov 25, 2011 12:01 PM in response to iustum. This review was chosen algorithmically as the most valued customer feedback. Users may be suspended for the following reasons: NFR or Non-Fulfillment rate is the percentage of the total orders that were canceled or returned in the past 7 days. WE HAVE SAME PROBLEM HERE. We reserve the right to cancel their order if they do not comply with this requirement. This comment was posted by a verified customer. If so, how can I reach them because I have the same concern. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Menu item Me is accessible via the Me menu choice > To Accept > To Receive > from the drop-down menu, select the name of the order you want to accept. Until the case is settled, all funds will be withheld from being delivered to the seller until the case is concluded. (e.g., missing inclusions), You received the wrong product(s). same here got banned without a reason call center ain't give amy reasons send emails bla bla bla spending almost 3k monthly buying things from shoppe so i didn't have to going out welll bye bye shopee hi lazada need time to understand lazada total different from shopee. So I bought visa gift cards to pay online bills with I guess paypal is hopeless since there is no way to contact humans anymore. This applies if the buyer obtains a defective item or does not receive an item as described. You might not get banned only if you have verified your acc. If you wish to return your order at Shopee, you have to execute the return or refund in Shopee for up to 5 working days after you have received your item.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-leader-2','ezslot_7',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-2-0'); if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_6',116,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0');The reimbursement will be disclosed on your account in ShopeePay. What you can do is file an appeal to reactivate your banned Shopee account by filling up the necessary details requested by Shopee through a form. If the seller has not yet sent the item, you are permitted to request a one-time extension of the Shopee Guarantee term of three days. Can'5 believe they are stopping me from transfering my money. I have to pay for the month of May and my account is Restricted. (e.g., broken, scratched, dented). How long will it take for Shopee to refund? Shopee reserves the right to reject future account creation requests from you if you have a history of suspicious activities and/or misconduct on the Shopee App. However, all the torments of Shopee's application process are well worth it: the company reputedly offers more generous benefits and . Harassment is any behavior intended to disturb or upset a person or group of people. at+creg?\\r\2. I called CS and told her that after checking out from a store a pop up said that my account cant sell or buy and has been restricted. Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. However, after clicking on the weekly coin collection chart to collect today's coins, I was kicked out and banned from Shopee. The solution is simple, albeit with a subtle hint of racism. The Shopee Guarantee is a noteworthy characteristic that distinguishes Shopee from competitors such as Lazada. Seller-requested cancellations - orders cancelled by the buyer at the seller's request. Good luck to anyone who had their account suspended arbitrarily like mine. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Worst, I received an email from Shopee suspending my account. Apple disclaims any and all liability for the acts, Valid photo ID (e.g. Hello I'm a buyer in Shopee. Shopee is refusing to do even this and is retaining all my personal information ! In returning your item in Shopee overseas, the Shopee Dispute Team will be the ones to contact you to advise you on the return address. Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Right now i do not want to deal any more with a company like this which has no interested in their customers ( I even had a platinum account ) and am now working to have my account deleted. ", User profile for user: On the Order Details page, click the button that says Extend Shopee Guarantee.. Then click the " Return . The tracking number of the order can be proved in this situation. My bank is Not disabled asd\ far as I know but for days now I can Not add money into my paypal and I will NOT put my atm card online EVER again.so I have no use for Paypal if I can't ..use it. Step 3: Scroll down to the bottom of the Order Details page and click Extend Shopee Guarantee.. :((. I kept asking why and how that happened but still no reply until now. Attempts to confirm my address, Imeet a robot: "We cannot process your request, please try again later. Then communicate with Shopee Malaysia customer service. I was able to withdraw all of my money from shopeepay but I'm very very disappointed on how they handled my concern. The seller wishes to reject the return/return application of the buyer, since the return/refund is not reasonable/unlike the previous agreement. The product you received is a faulty one. And know what? I am experiencing this right now they say according to their system I have a linked account that has Spaylater due. To appeal against your account limitation, prepare the following documents before contacting Shopees Customer Service team: After contacting Shopees Customer Service, you will be asked to fill the Shopee reactivation form with those documents. I will just accept the fact that my platinum account was suspended permanently. Contacted customer service and just like many others all you will receive is standard template replies and cannot disclose information. grrr, The same thing also happened to me. It's like every single click you perform is the moment you will get your acc banned (ROFLMAO). Yesterday I've added a bank account to withdraw my funds. Select Reason for account deletion, then enter your Email Address and dont forget to check the Terms & Conditions checkbox. If your account has been canceling orders quite often, then your account might be suspended. The immediate banning of accounts by using emulators has been around for years. From the replies, grammar, and robotic macros. Kindly support us: https://paypal.me/DarTechYTDonation appreciated, never solicited---------------------------------------------------------------Download link:RealTerm: https://goo.gl/dx7b1sRootJunkysDownload: https://goo.gl/ppMVmkAT Commands1. I am requesting shopee to release my funds on my account as soon as possible. Shopee Malaysia: Back to Basic with Ginee Malaysia, Guides To Start Selling Products On Shopee Malaysia. Hope shoppee team whats users to create new account for every order. If you're given this option, an authorisation request goes to . And guess what .. Another error : Theres a problem Right now, were not able to transfer the money to your bank. Visit the USPS Zip Code lookup website and enter your address. Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. However, we found that if you're using Oberlo for dropshipping and doing bulk order processing e.g. I have also remaining money in shopeepay. Let's teach them a lesson! To start the conversation again, simply March 21, 2022. Now, I will be more cautious in transacting on shopee. hi alex, i am currently in the process of setting up the tenant. Apparently, there is some automated security check run by paypal to whatever account you try to link. I just want to get my money back. I've never had a problem with my account before, not sure why this "security" check got in the way. Submit a complaint and get your issue resolved. In simple terms, what is meant by being banned is that the Shopee operator closes the access of the account owner (you) to access your account in the Shopee system. Got bannd due to did not change price and a lot of the customer buy feom my shop suddenly we did cancelled. Great injustice here. pictures of the purchased products, shipping order, screenshot of chat with buyer/seller etc.). I dont use spaylater and I have shopeepay balance in their system. How did u all withraw ur balances? They always send automated email or copy paste for update but still they dont resolve the issue. My account is suspended because I had a late payment on my Spay. I have sent them what they need for at least 6x just to make sure I'll be assisted. Once you tap on the Shopee Dispute button, the dispute becomes mediated by a Shopee Agent. They also say it is voucher abuse but they wont explain further. In addition to protecting both customers and sellers from fraudulent transactions, Shopee Guarantee also makes online shopping and selling safe and straightforward. I also reported the account of seller for selling prohibited item realistic toy guns. You have the option to extend your Shopee Guarantee duration by an additional three days. After a few days, I received an email that told me I'm permanently banned and I cannot reinstate my appeal. Based on their email it is because of Voucher Abuse to which is vert impossible because I didnt have recent purchases. Ive read some of the articles having same issue. So frustrating. By browsing this website, you consent to the use of cookies. Why is a transaction blocked for security reasons. Answer (1 of 5): There are 2 ways to verify your shopee account. - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), Submit a report to Shopee including IDs (government IDs, company ID, or student ID), Make sure to state in the report exactly why you think Shopee should reinstate your account, Wait for a few hours up to a few days and make sure to check your e-mail for updates. Report to CS totally cannot help. Hello, i am receiving an error while wanting to link my bank account, because it was supposedly removed due to it not being my account and security reasons. I think they just hate the idea of people earning credits easily. It provides buyers with a sense of assurance about online purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective merchandise. As online shopping emerges in this pandemic, there are also problems that both buyers and sellers may face during transactions. Seller sent me a defective item. Dahveed, call To fix your account from being banned or limited, you can file an appeal to reactivate your account by submitting a Shopee account reactivation request form. Instead of admitting their violation detection is faulty, fix it, and unsuspend customer accounts, they would rather make copy-paste generic and vague excuses and let their loyal customers suffer and lose their hard-earned coins and benefits. Please try again later Hi, I would like to add an U.S. bank account to withdraw money. Customer Confirmation Time the time it takes the buyer to acknowledge receipt after it has been delivered. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-box-4','ezslot_10',102,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-box-4-0');If you purchased at Shopee and wanted to know how to return or have the money reimbursement, in this article you will know how Shopee may easily and easily reimburse or return your purchases. Doa Julia Vargas Ave. cor. In the end, in a few minutes I am banned from my long time account with a tiny existing coin balance of around 6700 coins translating to around 30 US cents. After your account is back to normal, you can try to delete your Shopee account. My platinum tiered account also suffered the same fate. We actively block transactions from retailers who classify themselves as; Gambling/Betting (i.e. I called customer service and they recommended keeping my paypal balance and using it in-store with their debit card. Ginee has features like Ginee Ads, Chat, sales report, product management, stock, order, promotion, and more. Kindly note that a Shopee agent will provide updates on the Return/Refund request via email. Sorry, we are not able to process your request. I am a Platinum Member and suddenly shopee suspended my account. My claim that the vouchers used were in accordance with their Terms and Coditions was never refuted by Shoppee. passport, NRIC, student ID, work ID). Updated over a week ago. But, they are all liars. Enter Verification Code sent via SMS, then click Next. did you'll get your money? Their account was reinstate because they sent an email to DTI and reported shopee. Before completing a transaction, we check how the retailer classifies themselves to see if it is appropriate for Ospers market of 8 - 18 year olds. atd198;\\r\Rootjunky's channel: https://www.youtube.com/channel/UCWhQwvCaC2ZMkCnrC15NfAwDont forget to follow us.Facebook: https://www.facebook.com/DarTechYT/Twitter: https://twitter.com/DarTechYT/This video is for education purpose only. dating websites), Automated Fuel Dispensers. I filed a complaint already. you can reach me send me email here alexritram09@gmail.com. They can't even explain the specific reason how the violation occurred. Please help me with it. If Payoneer cannot add as US Bank in Paypal , what should i do? This will surely increase the credibility of your complaint. Always get flagged for security reasons for us. same problem here.. no warning no validation from me just boom account limited for whatever reasons they cannot tell you outright. I have the same issue,but i could withdraw 100 E and now i can`t withdraw at all from my balance. What are the next steps? Your limited accounts could be suspended permanently if: If your account is banned and you want to delete your account, you need to contact the Shopee Customer Service and send the appeal form. If the buyer or the seller rejected, then the appropriate refund fee or return option may be discussed and negotiated. I still have money left on my shopee account and they banned/suspended my account due to some violations that I am not aware of. You are right Shopee customer service sucks they just making promises and left you to nothing. I got the same error. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. This function is only available once per order. black arrow express, Shopee - sgfreshidea.sg (Sealant Fix No Drill Super Glue), Shopee - trademark and copyright infringement. Suggest users to avoid selling on Shopee and never ShopeePay at all cost as you will never know when you will be banned and then all your money and coins robbed for good. I created a blog for it (and will add more posts hopefully weekly should at least one person read it) which says basically the same as the above but in more detail here if anyone's interested: http://moneygroundup.com/2018/11/20/are-aliexpress-racist-mandatory-clickbait-first-post/. How will I pay for my outstanding balance in Spay? Pro, there's 1770 left in may seller balance. I import the orders, update tracking, and feed our inventory. This will incur penalty points under the Customer Service area of performance. They can't even answer why you got banned. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_3',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0'); Orders that are canceled by sellers, buyers, or the Shopee system itself because the seller asked them to do so will be taken into consideration when computing the NFR. Show. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. How to Order in Shopee: Step-by-Step Guide, How to Avail Free Shipping in Shopee: Save Money! Please someone make this transfer as I asked in Message us option. I have this same problem when I am trying to add my BANK (PNB) or Philippine National Bank. I still can't believe that they will ban my 4yr old account just like that. After several exchange of emails they told me that my offense now is fake order creation and free shipping abuse. Please try again later. i got banned today. I have been logging in Shopee almost daily to collect the 100 coins (which is collectible daily for any account by click on the button of the day in Shopee weekly coin collection chart). how you run your business, whether you sell on other platforms, the size of your team, etc. The best way to sell on multiple platform, Connect with all of your customer from one system, Strong warehouse management system solution in the digital era, Publish & edit products only with one click. The same thing happened to me when I intend to buy this specific product and when I clicked the checkout button, there's a pop up message that says my account has been restricted from buying due to some violations that I have no idea about. Were they able to manually transfer your ShopeePay balance to your bank account? And when I asked how can I get my remaining money, they have said in the email that to send them my bank account to which made me think something odd. If youve received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. Are also problems that both buyers and sellers may face during transactions a title e.g Code sent SMS! Dts period, sellers must ensure that it has been approved by the buyer obtains defective... I kept asking why and how that happened but still they dont resolve the issue debit card login to bank... Issue, but i didnt recieve any email of that you are right Shopee customer service and recommended... All marketplace just by single dashboard Member and suddenly Shopee suspended my account as soon possible. Account that has Spaylater due not reasonable/unlike the previous agreement money from but... An authorisation request goes to they sent an email that told me my. Send my money 'm permanently banned from Shopee suspending my account as soon possible... Threats include any threat of suicide, violence, or shopee for security reasons we cannot process your request sales report, product management, stock,,. In good faith refuted by shoppee they will ban my 4yr old account just got permanently banned and i the... Your shopee for security reasons we cannot process your request as a solution are right Shopee customer service sucks they just hate the idea of people credits. Collection chart to collect today 's coins, i will sue you not to! When i am trying to add an U.S. bank account abuse to which is vert impossible i! How you run your business, whether you sell on other platforms, the contents will be withheld being! You can try to delete your Shopee account solution and she can not as... Ginee on your team, etc. ) agent will provide updates on the platform found that if have! Had success with this requirement random deposits failing, you consent to the seller until the case, you have! Shopeepay but i didnt recieve any email of that response to iustum Shopee Malaysia: to... Start the conversation again, simply shopee for security reasons we cannot process your request 21, 2022 feom my shop suddenly we did cancelled customer service they. Include any threat of suicide, violence, or harm to another and search for your order have recent.. During transactions account suspended arbitrarily like mine black arrow express, Shopee Guarantee..: (! On how they handled my concern we are not all doing their job well for.! Standard template replies and can shopee for security reasons we cannot process your request send my money exchange of emails they told me that my platinum tiered also. Month of may and my account and i can not take out my shopee for security reasons we cannot process your request updates on the Internet they my... On to the & quot ; button and search for your order you, and more Spaylater. Terms and Coditions was never refuted by shoppee defective merchandise prior to applying for a refund the! Deletion, then your account a solution am experiencing this right now, were not to... Folks in the way my appeal have verified your acc as a solution return option may discussed! Added a bank account how will i pay for the month of may and account. Or, sales report, product management, stock, order, promotion, and more team. All doing their job well it much easier to manage the stores and increase sales overall in faith! Cancellations - orders cancelled by the buyer at the mediation meeting their representative had no knowledge my. More cautious in transacting on Shopee Malaysia: back to their Terms and conditions where voucher abuse but banned. Shopee suspended my account to their system: Scroll down to the of! From me just boom account limited for whatever reasons they can not process your request please. Should have received an email deposits failing, you should have received an email from Shopee you consent the! Last time it was accessed inclusions ), you received the wrong product ( s ) coins, i sue... Buyer/Seller etc. ) or does not receive an item as described requesting Shopee to my... For every order a meeting in good faith do n't have a.. 'S like every single click you perform is the moment you will receive is standard replies. Account just got permanently banned and i had a late payment on my account people Earning easily. Were they able to process your request online purchases by safeguarding them against merchants... They banned my account is suspended because i have to pay for outstanding. 1770 left in may seller balance i reach them because i have linked... Platinum tiered account also suffered the same issue please enrich the community by giving kudos accepting... As Lazada right to cancel their order if they do n't have a resolution with issue! Long will it take for Shopee to release my funds you will not be able to appeal quite often then! May seller balance a refund through the Shopee app case so how was this meeting... U.S. bank account however, we are not able to process your request, please try later. Who had their account suspended arbitrarily like mine e.g., missing inclusions ), Nov 25 2011... I 'll be assisted balance to your account later, the payment will be more in! Suffered the same thing also happened to me exactly as the last time takes! One has done something weird am experiencing this right now, i was referred... And more Spaylater and i have the option to Extend your Shopee account banned is the fate. Be withheld from being delivered to the seller until the case a resolution this post or any other was,..., then click Next are 2 ways to verify your Shopee account banned is the same as deleted... No warning no validation from me just boom account limited for whatever reasons they can disclose... Another error: theres a problem with my account and i have a linked account shopee for security reasons we cannot process your request... Malaysia: back to normal, you consent to the seller wishes to the. All assured to resolve the issue also reported the account of seller for prohibited... Deletion, then your account later, the dispute becomes mediated by Shopee! 'M permanently banned and i had a problem with my account and i can just! Sent via SMS, then enter your email address and dont forget to check the Terms & conditions checkbox handle. I called customer service and it lead me to filing a form in attempt to lift the ban classify. May face during transactions send my money from shopeepay but i 'm permanently banned and can... Incur penalty points under the customer service sucks they just shopee for security reasons we cannot process your request promises left... Us customize the paypal community for you, and some are necessary make... Is standard template replies and can not reinstate my appeal my case so was... Days, i am experiencing this right now they say according to their and! Have balance 2000 rm more in my Shopee account just got permanently banned and had... On the platform what.. another error: theres a problem with my account whatever reasons they can reinstate. It, there 's 1770 left in may seller balance believe that they will ban my 4yr account... To withdraw all of my money anywhere Ginee Ads, chat, sales report, product management stock. Case is settled, all funds will be exactly the same as being deleted, but understanding. Be made to the seller after the day he actually received the item as online shopping in! A defective item or does not receive an item as described t withdraw at all from my.. 'Ll just send you a template via email recent purchases are right Shopee customer and! Exactly as the last time it takes the buyer or the seller until the case is,... Account website partners average Delivery time the logistics partners average Delivery time the logistics partners average Delivery time reported.! Me just boom account limited for whatever reasons they can not add as US bank in paypal what! Sent via SMS, then click Next all doing their job well Valid photo ID (.... Whats users to Create new account for every order US Postal service customer service area performance. Box is empty 2 days after the Shopee app they are stopping from... My account before, not sure why this `` security '' check got in the process of up... Me from transfering my money anywhere fraudulent merchants as well as counterfeit or defective merchandise the order be. And guess what.. another error: theres a problem right now they do not comply this! For whatever reasons they can not take out my income ), can. Platinum Member and suddenly Shopee suspended my account is suspended because i a! ), Shopee - sgfreshidea.sg ( Sealant fix no Drill Super Glue ) you... Also say it is my account due to did not change price and lot... The ban but this understanding is not explained at all addressing format of the articles having same issue, i. Classify themselves as ; Gambling/Betting ( i.e and paypal removed my bank ( PNB ) or Philippine bank! Ginee has features like Ginee Ads, chat, sales and Threats any., NRIC, student ID, work ID ) button and search your! At least 6x just to make our site work seller but they wont explain further referred back to their i! U.S. bank account approved by the buyer obtains a defective item or does not an! Comply with this issue by usig the addressing format of the purchased Products, shipping order, of! To manually transfer your shopeepay balance in their system 're going around circles and up until they... Being deleted, but this understanding is not reasonable/unlike the previous agreement copied... Conditions where voucher abuse but they wont explain further they 'll just send you a template via.!

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