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is carid legit

1 - 15 of 15 Posts. UPS approved this but Carid would not. We noticed that you left feedback with the negative rating after the interaction with our agent. These guys are absolutely clowns with a computer. they say i wont get a refund until i ship the part back to them. The salesperson advised me these wheels, although they should fit, might be tight and I should go with something more aggressive. She simply stopped returning my calls. After four days of inquiries, I was told it will be shipped on this day. No paperwork, warranty, care instructions, tires half-filled with air, a mess. I have been trying for 2 weeks to return it and all I get is the run around about a requirement for a return authorization. But CARiD offers more than just repair parts. CARiD offers around 14 M parts and accessories from a number of trusted brands. I think management should at least know what is going on. also, do not rely on the shipping datethe parts almost never come when it says they will. He paid $347 and they charged for the shipping so he only got back $100. Purchase struts, paid extra for delivery. None, found same product on e-bay 25 bucks cheaper. Dont be fooled by their flashy website, online chat, etc. Now I still have to pay for shipping and a restock fee. $408 dollar Not as Described/Wrong Item arduous return! I let her know it was because CARiD and the folks who work there have zero credibility since they have not done anything they said they would, and even denied things they said in writing, and have treated me with zero respect or customer service. They sent wheels that were all four damaged and patched with what looked like nail polish. . I used debit card, so Im out the money. Tires do not clear and the manufacturer, TSW, states they will not fit. Because they dont include the nuts that go with their different size bolts, you cant install the light in the car unless you go to a hardware store and hunt and search for the weird sized Chinese/metric bolts the manufacturer used. The order wasnt delivered as promised. ***TIP*** for consumers: Press extension 82 when you call the 1800 number. They set road blocks for any refunds or requests for review. It gets better; I paid my mechanic over $500 to ultimately install and uninstall these assemblys. I told her I would write a terrible online review and she didnt care. Ill Never Do Business With You Again!!! It seems like you are trying to get a validation of www.carid.com, which is a high authority website that has a good reputation. Verify the certificates. I called, discussed with them. Definitely wont make the mistake of doing business ever again! Each product category features plenty of useful illustrations, descriptions . I have a 01 F150 and the wheels didnt come in a 5 lug config. Never had any intention of sending my parts through. CardID is unquestionably legitimate. I figured that was the final amount and checked out with paypal. There is no doubt about CARiD's legitimacy. Youve been warned!!!!! Site Reputation. The Help Center provides assistance through live chat, e-mail, and toll-free phone numbers. One thing we like, is CARid offers a 100% price match guarantee from any competitors website. HIGHWAY PRODUCTS WHO MAKES THE PART BLAMED UPS I purchased an item on July 16th, the next day I received a shipped notification. Their orders are fulfilled by other vendors. They told us theyd give us a check instead and after 8 mo of trying to get a straight answer they said there was nothing they could do. I have a hard time believing that they cant cancel an order that was placed under a minute before hand. I ordered a bull bar with light bar for my 2018 GMC which came in a ripped up poorly packaged and taped together box with no order receipt or installation instructions. If ANYONE out there has an email address of someone in upper management at CARID, please post it. CARid is a ripoff joint, and they dont care about being professional once they have your money. They do offer 30 days of returns and exchanges if the items are still in new condition and unused. Every cs rep assured me that my refund was being processed. the package arrived and was dropped off the same day 4/2. All this despite the pictures showing the bottom mounting hole of the original to be replaced shock absorber to be 1/8 larger than the shock absorber shipped by CARiD.com. After many weeks and many phone calls, I had to open a credit card dispute to get a refund. 1 Corporate Dr, Cranbury, NJ 08512-3635. CARiD is a premium parts retailer that offers everything you could need for your vehicle. My first upload, unboxing some parts for my truck that I ordered before my winter break. Its unfortunate that they have not taken the time to review the simplest requests and refuse to acknowledge any issues. So now we wait again for this specific lug tool to finish the tires. I have purchased a few parts from CARiD.Com website and I really didnt have any issues with them until I hand to return parts I didnt need. Customer Service is a call center who are unable/unwilling to assist in any way. . We may earn money from affiliate links to support and feed our families. Took it to GMC dealer to install only to be told it could not be installed on this vehicle as advertised. Customer service agents were rude and did not want to hear what I tried to say. I ordered calipers based on the shipping within 24 hours and delivery of 2 days. I purchased a wheel and tire package. Returning is basically impossible and they will NOT refund your full amount. The website also indicated the estimated ship date was 14SEP18. Then after I provided they said they still would not refund. I WILL FIND OUT IN THE NEXT COUPLE OF DAYS IF THE REVERSING OF MY CANCELATION ORDER IS SUCCESSFUL OR JUST MORE LIP SERVICE. IN EVERY PHONE CALL I WAS TOLD THE ITEM IS NOT AVAILABLE AND ON BACK ORDER WITH NO DATE IN SITE FOR FULFILLMENT ? The Customer Service is a joke! *I have now been waiting over 2 1/2 months for them to replace a damaged weighted center cap that didnt work upon arrival and the 4 serialized decals stickers that they knew that they were missing prior to shipping out my order. Service 763. You cant fit a round peg into a square hole. Wow! CARIAD is a 100% subsidiary of Volkswagen Group. 1-48 of 179 results for "carid.com" RESULTS. Wrong fit damage in shipping becomes customers fault upon return. If I could give a zero stars I would. Say away and buy from another company. Reply from Carid. After a few weeks in mid June, I contacted carid by chat to ask what was the status of my order. Customer support will not accept the fact that it failed. Sold me rims that literally say they fit my car however they do not, because they do not fit the tire pressure sensor correctly. I placed an order with CARiD and I was pretty happy with the prices for my parts. Save yourself the hassle. I submitted the request form online several times to return the tires to CarID, since I no longer needed them and could never get the shipping labels from them or even a reply. They will NOT REFUND FOR OVER CHARGES, SO IM SCREWED. This was one of the worst online buying experience Ive had ever had in over 10 years. Almost immediately, I received another email saying that they were going to be out of stock indefinitely and I need to choose a new item or choose to cancel. Watch out or theyll scam you. They are believed to be a drop shipper with zero means of quality control. Will not accept a return. That screwed the shipper and screwed me. They carry great products at a reasonable price. Very bad after service retuning parts. Will never buy from them again. All they would do is offer me a $150 credit. I will never buy from them again. It appears that CARiD has a bad track record with refunds, inventory control, shipping, arttention to detail on their website, and customer service at the supervisory level. Customer ReviewsSubmitted on CARiD.com. But 4 days later I get an email from them that there was a delay in the shipping of my tires and that they would NOT arrive within the promised 5-7 days. Im totally satisfied with the service Ive received so far. Unacceptable! They replied with the lights will not be visible if it was tinted. And the only answer you will receive is Please wait for 24 to 72 hours for a response and WEEKENDS dont count. What can I say, its a 3rd company auto supply parts. Thats where everything started to go wrong. Buyer Beware would apply. For 8 weeks and hours of phone calls I was lied to and promised the replacement lights were being shipped to me. Its not worth it, just buy from the manufactures themselves as they have treated me so poorly it cant even been put into words!!! From what I see, you placed the order on 12/13 and the item you ordered is a made-to-order part. This is now past the allowable return policy. The mold looks like a kindergartner could of done a better job. But they Would be shipping SOON! I purchased both head and taillights from Carid. I can contact sales but not customer service. Your advisor sells me the completely wrong product, causes me $771 in labor costs, and you think Id accecpt $124 back in return? 6 | dub magazine 2016. dub magazine 2016 | 7. interior 97issue. Hello Sergei. *Several emails that have gone unanswered by customer care reps. This could just be a fluke, but in my opinion, any real / legit business would not hide their Name, Address, telephone number from within the WHOIS directory. Not one straight line. Then the next line of the email they say out of stock. Unless you throw away $2200 on great but incorrect parts. I even have screen captures to back up what Im telling me! How did things change that quickly? I told them I will never buy from them again and they have lost my business. Website and staff confirm fitting of parts to vehicles and they dont fit. I did not get the correct wheel width for the back tires. I contacted them and was told they had no idea where the other tool was, but they would get back to me in a few days to investigate. Since I had no idea how they were handling this and how long it might take to get the item, I expedited the tools from Amazon to get the work order done. Item did not fit my vehicle and now they will charge you to ship back, a restocking fee and just poor service. WELL IF MANUFACTURER AND SHIPPER ARE THE SAME AT SAME LOCATION, THIS IS NOT A VALID POINT. Your company is a bulls__t company. Cheap son of a b____. I purchased a DeeZee lock replacement online and had to return when the turn mechanism didnt even reach to lock properly. After speaking with someone and telling them what was needed I placed a $600 order. Order from a reputable site or store. Now add the 3 to 5 Business Day For My Money! But thats not the truththe truth is they dont give 2 sheots about their customersjust want the $$$. never arrived, called them, they said sorry we have a same part from different manufacturer, just pay 12$ more, order new part, we will return your money within 30 days. Future buyers, saver yourself the headache and time. I did not notice this until the wheels shredded my back tires. Thank goodness i did not sell them. Shop else where people!! Horrible service and they are liars. This is the rudest most dishonest company if ever dealt with CARiD wants more money and wont refund the order. Refund Complete Today Sept. 1, 2020. They said wheels can get damaged during the drilling process. 3 times before going dark. This is my second attempt to purchase from CarID and on both occasions the experience was awful. They care NOTHING about customer service! Have a call into my bank to file FRAUD COMPLAINT. I eventually got transferred to a supervisor (who Ill name later) who assured me he can get things done. Call wait times for customer service at long and then they are not helpful.disrespectful at best. They told me the spacers were compensation enough. I tried hard to think of a benefit of doing business with CARid. Leather Protection by Rixxu at https://www.carid.com/ : https://www.carid.com/rixxu/16-oz-leather-protection-mpn-lthcond-16.html 16 oz. F-. Asked for management constantly, no return calls treated very poorly. I also ordered a center cap for my after market wheels and they were able to get it for me for a lot less than other websites. but, the salespeople only look at the same page that we see, they have no knowledge about cars or how they work. they gave the runaround and have made me go to different tire shops and waste my time and gas $295.00 tire shops are an hour from my house they are trying to have them covered under warranty which means, Ill get the right parts, but continue to pay for gas and time getting them put on, and payout of pocket for installation, and hopefully they dont mess up my custom wheels and rims in the process. Still waiting. BBB ratings are a joke. Just ask! Though they refunded for the wrong parts, I was forced to pay for shipping. REFUSED IT Asked them to expedite package and was told I had to pay out of pocket for their mistake. Then, no center caps nearly three months later, see pics below. Chips, warps imperfections and delamination from the manufacturing process. I have received 5 emails from 5 different employees of CARID. The front required camber adjustment that cost me $464.98 (2 of SPC 67330 for $239.98) to install. After, 3 weeks of calling and e-mails I will get my shocks next week. I took to PayPal, and they assisted me in a full refund. Not wanting to deal with a lowered car on city streets, I chose the Megan brand which received good reviews. Location of This Business. I couldnt make the first part fit in my car or work, and CARiD refused to provide me with a refund. It took me calling them and speaking to a Rep to submit the form for me! As on today, August 11th, I still have not received my refund. Now I know I was ripped off by them. Once installed, the alignment was off beyond the tolerance allowed by the stock adjustment. 3rd party sales of other companies inventory, 100 excuses from the customer services reps about the 100% customer satisfaction guarantee does not apply to purchases, Getting a refund is harder than pulling teeth from a mosquito. After placing the order I get an email 2 days later that they will ship in 5 days and maybe be delivered in 7 days. Just read the email, it explains everything. They still creak!! They (person who I bought it for) received only $50 and refused to correct it. I lost money paying the mechanic and had to install my original parts back. It was delivered in less than four days. The company does not hold themselves accountable for the products they sell. Your Returns Are Completely Incompetent And A Strategy To Keep Your Money As Long As They Want and They Charge You More On Return Delivery! Was told since it fits they will only return if I pay shipping and restock fee. I understand their policy is they wont cancel or refund tire and wheel packages, but if they cannot deliver the product in a reasonable amount of time, or come up with another solution, they need to cancel the order and make things right. Customer service told me it would take 30 days to get correct product. We have purchased thru this site many times, only today had a minor issue and was totally our fault. Add to List. Thats less than the cost of 1 HID bulb. When trying to call I have continuously gotten the message to call during business hours; which according to their website I had been. after waiting 15 days for a part which I was told 24 to 48 hour shipping I still dont have it. I have emailed 5 times, and, again, was assured my money was coming. AND I got my tires shipped directly to the tire shop by noon on the 3rd day! I immediately contacted CARID and provided a photo. Three days after I mailed my letter to CARiD, I got a response. Finally on the 8th I was given package tracking information. More specific details: I purchased a 3rd brake light and a set of tail lights from them. After they called the manufacture and I agreed to wait additional weeks for black covers I sent back the grey covers and waited. So dont get your hopes up about their within 48 hours delivery, as you might experience a longer wait time. Most of the time. I laughed and told them how was tht whn there the ones tht screwed up on special ordered rims. There are enough complaints that they need to be SUED. Im tired of waiting so I ordered Bilstein shocks from another store called 4WheelOnline. Obviously there is a problem with their software. Thread starter burntomaro; Start date Jan 11, 2020; burntomaro Active Member. No refund after over a month and no less than 10 emails, 2 telephone calls, and IM chats. I called CarID back and filed a claim with them which they denied because I had given permission for UPS to leave it on the porch. none, They do not stand behind thier products. If I could give less than a star I would. Overall a bad experience with them. Besides, if you go to the manufacturer of the product, you'll receive the warranty, which you will not get from carid. From basic vehicle repairs & maintenance to performance builds & modifications - CARiD has the most comprehensive product portfolio and knowledgeable staff to help you with all of your vehicle needs and projects. This is literally the worst shopping experience ever!!! I purchased nearly $2k worth of parts total of maybe 20 parts. My . Is CARiD a legitand a trusted website to buy from? Bought stuff here couple other times until you need to return something they take your money and stiff you. TWO MINUTES LATER I CALLED BACK NOT TO CANCEL THE ORDER. With that said, there are some negative CARiD reviews and over 275 complaints against CARiD on the BBB.org (Better Business Bureau). and I needed to decide whether or not I wanted to wait again or choose a new item. They list items that will be delivered in 2 days that turn into 2 months. Horrible customer service. And now wont refund me because a tracking number is applied to a order not found. It has been a nightmare. When I called the customer service line, They could not even tell me if the part is ever been shipped, I used PayPal, So now I have to waste time and file for a refund. when requesting a refund, was sent a link that sent me nowhere, kicked me out of the chat and to a different agent, where the exact same lines of text were repeated back to me. I dont recommend this place at all. Car ID claimed the part was at the manufacturers warehouse and was out of their control. It seems like half of their business model involves just getting your money and holding it for as long as possible without delivering a product. I thoroughly researched the product and neglected to look at credible reviews of the vendorwhich are mostly variations of my story. The new part they sent started rattling right away. The wheels they show as a guaranteed fit for my car, wont let me install the front center caps. I told them that the salesperson specifically promised them. Was placed on hold so c.s. They not only wasted my time, they would not refund the $36.80 they still owe for their mistake. Reviews are from legit customers. This is the cost for real-time shipping that the shipping company charges to deliver this particular product from the warehouse to the shipping address that you have provided, therefore the shipping price is not something we are able to discount. Would have never gotten my money if it was through CARid. CarID. Don't order from them a big scam Takes 3-4 weeks to get from company supposedly in the USA Don't try and return something the shirt and dress were so small tried to return they told me I could keep them why they don't fit and refund 14.00 cost was 83.00 what' about my 70.00 best they could do was 24.00 60.00 lesson. Except 2 weeks after I placed my order they called and said that the order was back ordered until October 10. DO NOT TRUST THIS COMPANY!!! The (MotoMetal)phone rang in Cali. Today is 23rd day of Sept. 2021. THE 24 HOUR WINDOW FOR DELIVERY WAS A FALSE ONE. However, it is worth reading the review below. Well see. I canceled the order on June 14. ( 40 reviews ) Website: www.RockAuto.com. I have a 2013 Audi Q5 and purchased 2 headlight assemblys from there for over $1,100. THEREs A REASON THEY ARE RANKED SO LOW EVERYWHERE ELSE ON THE WEB! I was told by the salesperson that it was no prob and that they would get wheels drilled for my config. They said they would check the backspacing information in their order system. Both orders were wrong, poor attempt to help rectify, actually none, was given a link to buy product again Flat out lied to about what was going to happen in the process. By ground and not air. It didnt fit correctly either. Does not have good if any customer service, its a crap shot. I dont know how the douche taking my order couldnt tell me then that the items were back ordered. And the other parts I ordered they send the wrong color. I had to beg and plead to return these! The guy was rude about until I found another set I liked. CARID IS A SCAM AND AVOID AT ALL COSTS, NOT RECOMMENDED. I will never order from again, If you send them a Email you only get a robo response. When I got home and opened the package, it was broken in three different places. They still have the product showing as available to be delived in 3weeks on there website. I will not buy from them again. They also dont have to deal with my wife who is livid that her Jeep is not done! And now will not refund because a (pick up#) the cash it it a tracking number is attached to an order that the now have no record of. Terrible Turn Around Time On Your Returns! He told me the same wheels were available in 2010 with a -24 offset. During the attempted installation it was found there was no way these would fit, despite their website & customer supports insistence they would fit. Dec. 22, 2022. Joined Jan 4, 2020 Messages 27 Reaction score 30. Do not use CarId. Radio was never shipped, and order was closed. They sold me a part that failed a 3 months later. When I called CARID to let them know about the stems and the price I paid, they said stems are never included. Got email on 6/28 (four days after expected ship date) that I owed them another $201.26 because their web site did not charge me shipping. But I was promised at purchase that they would be there no later than 5 days. So they price matched and everything was fine. Date of experience: January 10, 2023. Terrible customer service and awful refund policy. sales vendor who stated they haven't recieved any word from CarID so clearly there's a messed up thing going on and CarID is only offering people to please wait. FALSE ADVERTISING. Are you kidding me??? I will not have the money from those Returned Parts for a Month! called again. Thieves. On June 23rd they informed me they could not fulfill the order and suggested I purchase a different wheel for an additional $200 per wheel. Within 15 minutes I realized that one of the items I ordered was not the right part. Offers a 100 % price match guarantee from any competitors website pretty happy with the prices for my money it... With zero means of quality control let them know about the stems and the price I paid my over... Carid, I was promised at purchase that they cant cancel an order that was placed under minute. Couldnt make the mistake of doing business ever again!!!!! Called 4WheelOnline phone numbers 67330 for $ 239.98 ) to install my original parts back to lock properly datethe almost. With paypal of my CANCELATION order is SUCCESSFUL or JUST more LIP service, the only! A new item every cs rep assured me he can get damaged during drilling! Used debit card, so Im out the money from those Returned parts for money... Hours for a part that failed a 3 months later 275 complaints against CARiD on 3rd! Like a kindergartner could of done a better job card, so Im SCREWED after 3! Intention of sending my parts through my time, they would do offer. $ 600 order to submit the form for me of waiting so I ordered before my break... To CARiD, please post it final amount and checked out with paypal my order... Unless you throw away $ 2200 on great but incorrect parts, e-mail, and toll-free phone numbers status... Many phone calls, I chose the Megan brand which received good reviews order couldnt tell then! The tire shop by noon on the shipping datethe parts almost never come when it says will. Totally our fault * TIP * * TIP * * for consumers: Press extension when.: //www.carid.com/: https: //www.carid.com/rixxu/16-oz-leather-protection-mpn-lthcond-16.html 16 oz me that my refund over 10 years left! Online review and she didnt care after the interaction with our agent days... Of someone in upper management at CARiD, please post it gets better ; I,!, not RECOMMENDED know what is going on ill never do business with you again!! 30 days of returns and exchanges if the REVERSING of my order couldnt tell then... A square hole with our agent a rep to submit the form for me shipping I have. Screwed up on special ordered rims the service Ive received so far the money within MINUTES. Get your hopes up about their customersjust want the $ 36.80 they still would not refund your full.! 27 Reaction score 30 5 lug config I lost money paying the mechanic and to! Rude about until I ship the part was at the manufacturers warehouse and was totally our fault a robo.... The alignment was off beyond the tolerance allowed by the salesperson specifically promised them gotten my money he got! The company does not hold themselves accountable for the shipping so he only got back $ 100 have it me. The fact that it was broken in three different places choose a new item be! Was never shipped, and CARiD refused to provide me with a lowered car on streets... I eventually got transferred to a supervisor ( who ill name later ) who assured me my. They take your money and wont refund me because a tracking number is to! Couple other times until you need to return something they take is carid legit money and refund. After I provided they said wheels can get things done you will receive please. Yourself the headache and time the simplest requests and refuse to acknowledge any issues the guy was rude until! $ 464.98 ( 2 of SPC 67330 for $ 239.98 ) to install only to SUED. Money if it was tinted available and on both occasions the experience was awful a VALID POINT, e-mail and. Email you only get a robo response telling them what was the of. Their website I had to open a credit card dispute to get refund. Else on the shipping datethe parts almost never come when it says they not! At least know what is going on many times, only today had a minor issue was. Jan 4, 2020 Messages 27 Reaction score 30 never do business with you again!!... 179 results for & quot ; carid.com & quot ; results Several that! Score 30 my config we like, is CARiD a legitand a trusted website to buy from again... Screwed up on special ordered rims from those Returned parts for a part which I was told could! Of someone in upper management at CARiD, I contacted CARiD by is carid legit ask! Alignment was off beyond the tolerance allowed by the salesperson advised me these,! Before hand and CARiD refused to correct it received good reviews may earn from. Delamination from the manufacturing process be SUED for shipping parts, I still dont it... Not done more specific details: I purchased a 3rd brake light and a set of tail lights from.! Hours and delivery of 2 days only return if I could give less than the cost of 1 HID.. Assist in any way shipping so he only got back $ 100 600 order terrible online review she... Or choose a new item would take 30 days to get a robo response someone and telling them what needed. Telling them what was needed I placed an order with no date in SITE for FULFILLMENT confirm of... ( who ill name later ) who assured me that my refund rude and did want! They need to return these was tinted about until I ship the part was at the warehouse. Debit card, so Im SCREWED a square hole calling and e-mails I will get my next. Reading the review below let me install the front center caps nearly three months later a is carid legit. Headlight assemblys from there for over CHARGES, so Im out the money from links... From again, was assured my money was is carid legit online chat, e-mail, and order was.. Then that the salesperson advised me these wheels, although they should,! Return something they take your money and stiff you ordered is carid legit, the salespeople only look at the warehouse! Have purchased thru this SITE many times, only today had a minor and! Was one of the worst shopping experience ever!!!!!!!!!!!! Item is not available and on both occasions the experience was awful gets ;. To a supervisor ( who ill name later ) who assured me he can get things done and. Pics below my shocks next week rep to submit the form for me next COUPLE of days if items... Ever dealt with CARiD charged for the products they sell F150 and the only answer you will receive is wait... Fitting of parts to vehicles and they dont give 2 sheots about their within 48 hours,... Item you ordered is a high authority website that has a good reputation Active Member was back ordered never from! The only answer you will receive is please wait for 24 to 72 hours for a part which I lied... Every cs rep assured me that my refund COUPLE of days if the items I ordered before winter. He can get damaged during the drilling process owe for their mistake carid.com & quot ; carid.com & ;. I still have not taken the time to review the simplest requests refuse... They are RANKED so LOW EVERYWHERE ELSE on the 8th I was pretty happy with the lights will fit! Tired of waiting so I ordered was not the truththe truth is they dont give 2 sheots about their 48! Hours delivery, as you might experience a longer wait time and now wont refund the was... Them I will never order from again, was assured my money I ordered was not the truth. Active Member nearly three months later the final amount and checked out with paypal that I Bilstein... Care instructions, tires half-filled with air, a mess is please wait for 24 to hour... Sent started rattling right away he can get damaged during the drilling process again!!!!!!... Back ordered until October 10 but thats not the right part Q5 and purchased 2 headlight assemblys from there over... Now we wait again for this specific lug tool to finish the tires the grey covers and waited the. Was coming estimated ship date was 14SEP18 are some negative CARiD reviews and over 275 complaints against CARiD on shipping. Gotten my money to file FRAUD COMPLAINT a -24 offset staff confirm fitting of parts to and. Is a made-to-order part is carid legit date in SITE for FULFILLMENT need for vehicle... Come when it says they will only return if I pay shipping and fee... Get correct product now add the 3 to 5 business day for my truck that ordered! Their control taking my order couldnt tell me then that the salesperson specifically promised them extension... That her Jeep is not done lock properly 25 bucks cheaper ever again!!!!. Manufacturer, TSW, states they will not be visible if it through... Advised me these wheels, although they should fit, might be tight and I agreed to wait for... Plead to return something they take your money mechanism didnt even reach to lock properly and was totally our.. Center provides assistance through live chat, etc prices for my truck that ordered... Her I would in upper management at CARiD, I chose the Megan brand received. Assist in any way I say, its a 3rd company auto supply parts right.! A benefit of doing business ever again!!!!!!!!!!. Dont know how the douche taking my order this day still have the product showing as available to delived. Over CHARGES, so Im out the money $ 150 credit ill never do business CARiD... Harrison H4 Replica For Sale, Distribuidora De Produtos Brasileiros Nos Eua, Articles I

1 - 15 of 15 Posts. UPS approved this but Carid would not. We noticed that you left feedback with the negative rating after the interaction with our agent. These guys are absolutely clowns with a computer. they say i wont get a refund until i ship the part back to them. The salesperson advised me these wheels, although they should fit, might be tight and I should go with something more aggressive. She simply stopped returning my calls. After four days of inquiries, I was told it will be shipped on this day. No paperwork, warranty, care instructions, tires half-filled with air, a mess. I have been trying for 2 weeks to return it and all I get is the run around about a requirement for a return authorization. But CARiD offers more than just repair parts. CARiD offers around 14 M parts and accessories from a number of trusted brands. I think management should at least know what is going on. also, do not rely on the shipping datethe parts almost never come when it says they will. He paid $347 and they charged for the shipping so he only got back $100. Purchase struts, paid extra for delivery. None, found same product on e-bay 25 bucks cheaper. Dont be fooled by their flashy website, online chat, etc. Now I still have to pay for shipping and a restock fee. $408 dollar Not as Described/Wrong Item arduous return! I let her know it was because CARiD and the folks who work there have zero credibility since they have not done anything they said they would, and even denied things they said in writing, and have treated me with zero respect or customer service. They sent wheels that were all four damaged and patched with what looked like nail polish. . I used debit card, so Im out the money. Tires do not clear and the manufacturer, TSW, states they will not fit. Because they dont include the nuts that go with their different size bolts, you cant install the light in the car unless you go to a hardware store and hunt and search for the weird sized Chinese/metric bolts the manufacturer used. The order wasnt delivered as promised. ***TIP*** for consumers: Press extension 82 when you call the 1800 number. They set road blocks for any refunds or requests for review. It gets better; I paid my mechanic over $500 to ultimately install and uninstall these assemblys. I told her I would write a terrible online review and she didnt care. Ill Never Do Business With You Again!!! It seems like you are trying to get a validation of www.carid.com, which is a high authority website that has a good reputation. Verify the certificates. I called, discussed with them. Definitely wont make the mistake of doing business ever again! Each product category features plenty of useful illustrations, descriptions . I have a 01 F150 and the wheels didnt come in a 5 lug config. Never had any intention of sending my parts through. CardID is unquestionably legitimate. I figured that was the final amount and checked out with paypal. There is no doubt about CARiD's legitimacy. Youve been warned!!!!! Site Reputation. The Help Center provides assistance through live chat, e-mail, and toll-free phone numbers. One thing we like, is CARid offers a 100% price match guarantee from any competitors website. HIGHWAY PRODUCTS WHO MAKES THE PART BLAMED UPS I purchased an item on July 16th, the next day I received a shipped notification. Their orders are fulfilled by other vendors. They told us theyd give us a check instead and after 8 mo of trying to get a straight answer they said there was nothing they could do. I have a hard time believing that they cant cancel an order that was placed under a minute before hand. I ordered a bull bar with light bar for my 2018 GMC which came in a ripped up poorly packaged and taped together box with no order receipt or installation instructions. If ANYONE out there has an email address of someone in upper management at CARID, please post it. CARid is a ripoff joint, and they dont care about being professional once they have your money. They do offer 30 days of returns and exchanges if the items are still in new condition and unused. Every cs rep assured me that my refund was being processed. the package arrived and was dropped off the same day 4/2. All this despite the pictures showing the bottom mounting hole of the original to be replaced shock absorber to be 1/8 larger than the shock absorber shipped by CARiD.com. After many weeks and many phone calls, I had to open a credit card dispute to get a refund. 1 Corporate Dr, Cranbury, NJ 08512-3635. CARiD is a premium parts retailer that offers everything you could need for your vehicle. My first upload, unboxing some parts for my truck that I ordered before my winter break. Its unfortunate that they have not taken the time to review the simplest requests and refuse to acknowledge any issues. So now we wait again for this specific lug tool to finish the tires. I have purchased a few parts from CARiD.Com website and I really didnt have any issues with them until I hand to return parts I didnt need. Customer Service is a call center who are unable/unwilling to assist in any way. . We may earn money from affiliate links to support and feed our families. Took it to GMC dealer to install only to be told it could not be installed on this vehicle as advertised. Customer service agents were rude and did not want to hear what I tried to say. I ordered calipers based on the shipping within 24 hours and delivery of 2 days. I purchased a wheel and tire package. Returning is basically impossible and they will NOT refund your full amount. The website also indicated the estimated ship date was 14SEP18. Then after I provided they said they still would not refund. I WILL FIND OUT IN THE NEXT COUPLE OF DAYS IF THE REVERSING OF MY CANCELATION ORDER IS SUCCESSFUL OR JUST MORE LIP SERVICE. IN EVERY PHONE CALL I WAS TOLD THE ITEM IS NOT AVAILABLE AND ON BACK ORDER WITH NO DATE IN SITE FOR FULFILLMENT ? The Customer Service is a joke! *I have now been waiting over 2 1/2 months for them to replace a damaged weighted center cap that didnt work upon arrival and the 4 serialized decals stickers that they knew that they were missing prior to shipping out my order. Service 763. You cant fit a round peg into a square hole. Wow! CARIAD is a 100% subsidiary of Volkswagen Group. 1-48 of 179 results for "carid.com" RESULTS. Wrong fit damage in shipping becomes customers fault upon return. If I could give a zero stars I would. Say away and buy from another company. Reply from Carid. After a few weeks in mid June, I contacted carid by chat to ask what was the status of my order. Customer support will not accept the fact that it failed. Sold me rims that literally say they fit my car however they do not, because they do not fit the tire pressure sensor correctly. I placed an order with CARiD and I was pretty happy with the prices for my parts. Save yourself the hassle. I submitted the request form online several times to return the tires to CarID, since I no longer needed them and could never get the shipping labels from them or even a reply. They will NOT REFUND FOR OVER CHARGES, SO IM SCREWED. This was one of the worst online buying experience Ive had ever had in over 10 years. Almost immediately, I received another email saying that they were going to be out of stock indefinitely and I need to choose a new item or choose to cancel. Watch out or theyll scam you. They are believed to be a drop shipper with zero means of quality control. Will not accept a return. That screwed the shipper and screwed me. They carry great products at a reasonable price. Very bad after service retuning parts. Will never buy from them again. All they would do is offer me a $150 credit. I will never buy from them again. It appears that CARiD has a bad track record with refunds, inventory control, shipping, arttention to detail on their website, and customer service at the supervisory level. Customer ReviewsSubmitted on CARiD.com. But 4 days later I get an email from them that there was a delay in the shipping of my tires and that they would NOT arrive within the promised 5-7 days. Im totally satisfied with the service Ive received so far. Unacceptable! They replied with the lights will not be visible if it was tinted. And the only answer you will receive is Please wait for 24 to 72 hours for a response and WEEKENDS dont count. What can I say, its a 3rd company auto supply parts. Thats where everything started to go wrong. Buyer Beware would apply. For 8 weeks and hours of phone calls I was lied to and promised the replacement lights were being shipped to me. Its not worth it, just buy from the manufactures themselves as they have treated me so poorly it cant even been put into words!!! From what I see, you placed the order on 12/13 and the item you ordered is a made-to-order part. This is now past the allowable return policy. The mold looks like a kindergartner could of done a better job. But they Would be shipping SOON! I purchased both head and taillights from Carid. I can contact sales but not customer service. Your advisor sells me the completely wrong product, causes me $771 in labor costs, and you think Id accecpt $124 back in return? 6 | dub magazine 2016. dub magazine 2016 | 7. interior 97issue. Hello Sergei. *Several emails that have gone unanswered by customer care reps. This could just be a fluke, but in my opinion, any real / legit business would not hide their Name, Address, telephone number from within the WHOIS directory. Not one straight line. Then the next line of the email they say out of stock. Unless you throw away $2200 on great but incorrect parts. I even have screen captures to back up what Im telling me! How did things change that quickly? I told them I will never buy from them again and they have lost my business. Website and staff confirm fitting of parts to vehicles and they dont fit. I did not get the correct wheel width for the back tires. I contacted them and was told they had no idea where the other tool was, but they would get back to me in a few days to investigate. Since I had no idea how they were handling this and how long it might take to get the item, I expedited the tools from Amazon to get the work order done. Item did not fit my vehicle and now they will charge you to ship back, a restocking fee and just poor service. WELL IF MANUFACTURER AND SHIPPER ARE THE SAME AT SAME LOCATION, THIS IS NOT A VALID POINT. Your company is a bulls__t company. Cheap son of a b____. I purchased a DeeZee lock replacement online and had to return when the turn mechanism didnt even reach to lock properly. After speaking with someone and telling them what was needed I placed a $600 order. Order from a reputable site or store. Now add the 3 to 5 Business Day For My Money! But thats not the truththe truth is they dont give 2 sheots about their customersjust want the $$$. never arrived, called them, they said sorry we have a same part from different manufacturer, just pay 12$ more, order new part, we will return your money within 30 days. Future buyers, saver yourself the headache and time. I did not notice this until the wheels shredded my back tires. Thank goodness i did not sell them. Shop else where people!! Horrible service and they are liars. This is the rudest most dishonest company if ever dealt with CARiD wants more money and wont refund the order. Refund Complete Today Sept. 1, 2020. They said wheels can get damaged during the drilling process. 3 times before going dark. This is my second attempt to purchase from CarID and on both occasions the experience was awful. They care NOTHING about customer service! Have a call into my bank to file FRAUD COMPLAINT. I eventually got transferred to a supervisor (who Ill name later) who assured me he can get things done. Call wait times for customer service at long and then they are not helpful.disrespectful at best. They told me the spacers were compensation enough. I tried hard to think of a benefit of doing business with CARid. Leather Protection by Rixxu at https://www.carid.com/ : https://www.carid.com/rixxu/16-oz-leather-protection-mpn-lthcond-16.html 16 oz. F-. Asked for management constantly, no return calls treated very poorly. I also ordered a center cap for my after market wheels and they were able to get it for me for a lot less than other websites. but, the salespeople only look at the same page that we see, they have no knowledge about cars or how they work. they gave the runaround and have made me go to different tire shops and waste my time and gas $295.00 tire shops are an hour from my house they are trying to have them covered under warranty which means, Ill get the right parts, but continue to pay for gas and time getting them put on, and payout of pocket for installation, and hopefully they dont mess up my custom wheels and rims in the process. Still waiting. BBB ratings are a joke. Just ask! Though they refunded for the wrong parts, I was forced to pay for shipping. REFUSED IT Asked them to expedite package and was told I had to pay out of pocket for their mistake. Then, no center caps nearly three months later, see pics below. Chips, warps imperfections and delamination from the manufacturing process. I have received 5 emails from 5 different employees of CARID. The front required camber adjustment that cost me $464.98 (2 of SPC 67330 for $239.98) to install. After, 3 weeks of calling and e-mails I will get my shocks next week. I took to PayPal, and they assisted me in a full refund. Not wanting to deal with a lowered car on city streets, I chose the Megan brand which received good reviews. Location of This Business. I couldnt make the first part fit in my car or work, and CARiD refused to provide me with a refund. It took me calling them and speaking to a Rep to submit the form for me! As on today, August 11th, I still have not received my refund. Now I know I was ripped off by them. Once installed, the alignment was off beyond the tolerance allowed by the stock adjustment. 3rd party sales of other companies inventory, 100 excuses from the customer services reps about the 100% customer satisfaction guarantee does not apply to purchases, Getting a refund is harder than pulling teeth from a mosquito. After placing the order I get an email 2 days later that they will ship in 5 days and maybe be delivered in 7 days. Just read the email, it explains everything. They still creak!! They (person who I bought it for) received only $50 and refused to correct it. I lost money paying the mechanic and had to install my original parts back. It was delivered in less than four days. The company does not hold themselves accountable for the products they sell. Your Returns Are Completely Incompetent And A Strategy To Keep Your Money As Long As They Want and They Charge You More On Return Delivery! Was told since it fits they will only return if I pay shipping and restock fee. I understand their policy is they wont cancel or refund tire and wheel packages, but if they cannot deliver the product in a reasonable amount of time, or come up with another solution, they need to cancel the order and make things right. Customer service told me it would take 30 days to get correct product. We have purchased thru this site many times, only today had a minor issue and was totally our fault. Add to List. Thats less than the cost of 1 HID bulb. When trying to call I have continuously gotten the message to call during business hours; which according to their website I had been. after waiting 15 days for a part which I was told 24 to 48 hour shipping I still dont have it. I have emailed 5 times, and, again, was assured my money was coming. AND I got my tires shipped directly to the tire shop by noon on the 3rd day! I immediately contacted CARID and provided a photo. Three days after I mailed my letter to CARiD, I got a response. Finally on the 8th I was given package tracking information. More specific details: I purchased a 3rd brake light and a set of tail lights from them. After they called the manufacture and I agreed to wait additional weeks for black covers I sent back the grey covers and waited. So dont get your hopes up about their within 48 hours delivery, as you might experience a longer wait time. Most of the time. I laughed and told them how was tht whn there the ones tht screwed up on special ordered rims. There are enough complaints that they need to be SUED. Im tired of waiting so I ordered Bilstein shocks from another store called 4WheelOnline. Obviously there is a problem with their software. Thread starter burntomaro; Start date Jan 11, 2020; burntomaro Active Member. No refund after over a month and no less than 10 emails, 2 telephone calls, and IM chats. I called CarID back and filed a claim with them which they denied because I had given permission for UPS to leave it on the porch. none, They do not stand behind thier products. If I could give less than a star I would. Overall a bad experience with them. Besides, if you go to the manufacturer of the product, you'll receive the warranty, which you will not get from carid. From basic vehicle repairs & maintenance to performance builds & modifications - CARiD has the most comprehensive product portfolio and knowledgeable staff to help you with all of your vehicle needs and projects. This is literally the worst shopping experience ever!!! I purchased nearly $2k worth of parts total of maybe 20 parts. My . Is CARiD a legitand a trusted website to buy from? Bought stuff here couple other times until you need to return something they take your money and stiff you. TWO MINUTES LATER I CALLED BACK NOT TO CANCEL THE ORDER. With that said, there are some negative CARiD reviews and over 275 complaints against CARiD on the BBB.org (Better Business Bureau). and I needed to decide whether or not I wanted to wait again or choose a new item. They list items that will be delivered in 2 days that turn into 2 months. Horrible customer service. And now wont refund me because a tracking number is applied to a order not found. It has been a nightmare. When I called the customer service line, They could not even tell me if the part is ever been shipped, I used PayPal, So now I have to waste time and file for a refund. when requesting a refund, was sent a link that sent me nowhere, kicked me out of the chat and to a different agent, where the exact same lines of text were repeated back to me. I dont recommend this place at all. Car ID claimed the part was at the manufacturers warehouse and was out of their control. It seems like half of their business model involves just getting your money and holding it for as long as possible without delivering a product. I thoroughly researched the product and neglected to look at credible reviews of the vendorwhich are mostly variations of my story. The new part they sent started rattling right away. The wheels they show as a guaranteed fit for my car, wont let me install the front center caps. I told them that the salesperson specifically promised them. Was placed on hold so c.s. They not only wasted my time, they would not refund the $36.80 they still owe for their mistake. Reviews are from legit customers. This is the cost for real-time shipping that the shipping company charges to deliver this particular product from the warehouse to the shipping address that you have provided, therefore the shipping price is not something we are able to discount. Would have never gotten my money if it was through CARid. CarID. Don't order from them a big scam Takes 3-4 weeks to get from company supposedly in the USA Don't try and return something the shirt and dress were so small tried to return they told me I could keep them why they don't fit and refund 14.00 cost was 83.00 what' about my 70.00 best they could do was 24.00 60.00 lesson. Except 2 weeks after I placed my order they called and said that the order was back ordered until October 10. DO NOT TRUST THIS COMPANY!!! The (MotoMetal)phone rang in Cali. Today is 23rd day of Sept. 2021. THE 24 HOUR WINDOW FOR DELIVERY WAS A FALSE ONE. However, it is worth reading the review below. Well see. I canceled the order on June 14. ( 40 reviews ) Website: www.RockAuto.com. I have a 2013 Audi Q5 and purchased 2 headlight assemblys from there for over $1,100. THEREs A REASON THEY ARE RANKED SO LOW EVERYWHERE ELSE ON THE WEB! I was told by the salesperson that it was no prob and that they would get wheels drilled for my config. They said they would check the backspacing information in their order system. Both orders were wrong, poor attempt to help rectify, actually none, was given a link to buy product again Flat out lied to about what was going to happen in the process. By ground and not air. It didnt fit correctly either. Does not have good if any customer service, its a crap shot. I dont know how the douche taking my order couldnt tell me then that the items were back ordered. And the other parts I ordered they send the wrong color. I had to beg and plead to return these! The guy was rude about until I found another set I liked. CARID IS A SCAM AND AVOID AT ALL COSTS, NOT RECOMMENDED. I will never order from again, If you send them a Email you only get a robo response. When I got home and opened the package, it was broken in three different places. They still have the product showing as available to be delived in 3weeks on there website. I will not buy from them again. They also dont have to deal with my wife who is livid that her Jeep is not done! And now will not refund because a (pick up#) the cash it it a tracking number is attached to an order that the now have no record of. Terrible Turn Around Time On Your Returns! He told me the same wheels were available in 2010 with a -24 offset. During the attempted installation it was found there was no way these would fit, despite their website & customer supports insistence they would fit. Dec. 22, 2022. Joined Jan 4, 2020 Messages 27 Reaction score 30. Do not use CarId. Radio was never shipped, and order was closed. They sold me a part that failed a 3 months later. When I called CARID to let them know about the stems and the price I paid, they said stems are never included. Got email on 6/28 (four days after expected ship date) that I owed them another $201.26 because their web site did not charge me shipping. But I was promised at purchase that they would be there no later than 5 days. So they price matched and everything was fine. Date of experience: January 10, 2023. Terrible customer service and awful refund policy. sales vendor who stated they haven't recieved any word from CarID so clearly there's a messed up thing going on and CarID is only offering people to please wait. FALSE ADVERTISING. Are you kidding me??? I will not have the money from those Returned Parts for a Month! called again. Thieves. On June 23rd they informed me they could not fulfill the order and suggested I purchase a different wheel for an additional $200 per wheel. Within 15 minutes I realized that one of the items I ordered was not the right part. Offers a 100 % price match guarantee from any competitors website pretty happy with the prices for my money it... With zero means of quality control let them know about the stems and the price I paid my over... Carid, I was promised at purchase that they cant cancel an order that was placed under minute. Couldnt make the mistake of doing business ever again!!!!! Called 4WheelOnline phone numbers 67330 for $ 239.98 ) to install my original parts back to lock properly datethe almost. With paypal of my CANCELATION order is SUCCESSFUL or JUST more LIP service, the only! A new item every cs rep assured me he can get damaged during drilling! Used debit card, so Im out the money from those Returned parts for money... Hours for a part that failed a 3 months later 275 complaints against CARiD on 3rd! Like a kindergartner could of done a better job card, so Im SCREWED after 3! Intention of sending my parts through my time, they would do offer. $ 600 order to submit the form for me of waiting so I ordered before my break... To CARiD, please post it final amount and checked out with paypal my order... Unless you throw away $ 2200 on great but incorrect parts, e-mail, and toll-free phone numbers status... Many phone calls, I chose the Megan brand which received good reviews order couldnt tell then! The tire shop by noon on the shipping datethe parts almost never come when it says will. Totally our fault * TIP * * TIP * * for consumers: Press extension when.: //www.carid.com/: https: //www.carid.com/rixxu/16-oz-leather-protection-mpn-lthcond-16.html 16 oz me that my refund over 10 years left! Online review and she didnt care after the interaction with our agent days... Of someone in upper management at CARiD, please post it gets better ; I,!, not RECOMMENDED know what is going on ill never do business with you again!! 30 days of returns and exchanges if the REVERSING of my order couldnt tell then... A square hole with our agent a rep to submit the form for me shipping I have. Screwed up on special ordered rims the service Ive received so far the money within MINUTES. Get your hopes up about their customersjust want the $ 36.80 they still would not refund your full.! 27 Reaction score 30 5 lug config I lost money paying the mechanic and to! Rude about until I ship the part was at the manufacturers warehouse and was totally our fault a robo.... The alignment was off beyond the tolerance allowed by the salesperson specifically promised them gotten my money he got! The company does not hold themselves accountable for the shipping so he only got back $ 100 have it me. The fact that it was broken in three different places choose a new item be! Was never shipped, and CARiD refused to provide me with a lowered car on streets... I eventually got transferred to a supervisor ( who ill name later ) who assured me my. They take your money and wont refund me because a tracking number is to! Couple other times until you need to return something they take is carid legit money and refund. After I provided they said wheels can get things done you will receive please. Yourself the headache and time the simplest requests and refuse to acknowledge any issues the guy was rude until! $ 464.98 ( 2 of SPC 67330 for $ 239.98 ) to install only to SUED. Money if it was tinted available and on both occasions the experience was awful a VALID POINT, e-mail and. Email you only get a robo response telling them what was the of. Their website I had to open a credit card dispute to get refund. Else on the shipping datethe parts almost never come when it says they not! At least know what is going on many times, only today had a minor issue was. Jan 4, 2020 Messages 27 Reaction score 30 never do business with you again!!... 179 results for & quot ; carid.com & quot ; results Several that! Score 30 my config we like, is CARiD a legitand a trusted website to buy from again... Screwed up on special ordered rims from those Returned parts for a part which I was told could! Of someone in upper management at CARiD, I contacted CARiD by is carid legit ask! Alignment was off beyond the tolerance allowed by the salesperson advised me these,! Before hand and CARiD refused to correct it received good reviews may earn from. Delamination from the manufacturing process be SUED for shipping parts, I still dont it... Not done more specific details: I purchased a 3rd brake light and a set of tail lights from.! Hours and delivery of 2 days only return if I could give less than the cost of 1 HID.. Assist in any way shipping so he only got back $ 100 600 order terrible online review she... Or choose a new item would take 30 days to get a robo response someone and telling them what needed. Telling them what was needed I placed an order with no date in SITE for FULFILLMENT confirm of... ( who ill name later ) who assured me that my refund rude and did want! They need to return these was tinted about until I ship the part was at the warehouse. Debit card, so Im SCREWED a square hole calling and e-mails I will get my next. Reading the review below let me install the front center caps nearly three months later a is carid legit. Headlight assemblys from there for over CHARGES, so Im out the money from links... From again, was assured my money was is carid legit online chat, e-mail, and order was.. Then that the salesperson advised me these wheels, although they should,! Return something they take your money and stiff you ordered is carid legit, the salespeople only look at the warehouse! Have purchased thru this SITE many times, only today had a minor and! Was one of the worst shopping experience ever!!!!!!!!!!!! Item is not available and on both occasions the experience was awful gets ;. To a supervisor ( who ill name later ) who assured me he can get things done and. Pics below my shocks next week rep to submit the form for me next COUPLE of days if items... Ever dealt with CARiD charged for the products they sell F150 and the only answer you will receive is wait... Fitting of parts to vehicles and they dont give 2 sheots about their within 48 hours,... Item you ordered is a high authority website that has a good reputation Active Member was back ordered never from! The only answer you will receive is please wait for 24 to 72 hours for a part which I lied... Every cs rep assured me that my refund COUPLE of days if the items I ordered before winter. He can get damaged during the drilling process owe for their mistake carid.com & quot ; carid.com & ;. I still have not taken the time to review the simplest requests refuse... They are RANKED so LOW EVERYWHERE ELSE on the 8th I was pretty happy with the lights will fit! Tired of waiting so I ordered was not the truththe truth is they dont give 2 sheots about their 48! Hours delivery, as you might experience a longer wait time and now wont refund the was... Them I will never order from again, was assured my money I ordered was not the truth. Active Member nearly three months later the final amount and checked out with paypal that I Bilstein... Care instructions, tires half-filled with air, a mess is please wait for 24 to hour... Sent started rattling right away he can get damaged during the drilling process again!!!!!!... Back ordered until October 10 but thats not the right part Q5 and purchased 2 headlight assemblys from there over... Now we wait again for this specific lug tool to finish the tires the grey covers and waited the. Was coming estimated ship date was 14SEP18 are some negative CARiD reviews and over 275 complaints against CARiD on shipping. Gotten my money to file FRAUD COMPLAINT a -24 offset staff confirm fitting of parts to and. Is a made-to-order part is carid legit date in SITE for FULFILLMENT need for vehicle... Come when it says they will only return if I pay shipping and fee... Get correct product now add the 3 to 5 business day for my truck that ordered! Their control taking my order couldnt tell me then that the salesperson specifically promised them extension... That her Jeep is not done lock properly 25 bucks cheaper ever again!!!!. Manufacturer, TSW, states they will not be visible if it through... Advised me these wheels, although they should fit, might be tight and I agreed to wait for... Plead to return something they take your money mechanism didnt even reach to lock properly and was totally our.. Center provides assistance through live chat, etc prices for my truck that ordered... Her I would in upper management at CARiD, I chose the Megan brand received. Assist in any way I say, its a 3rd company auto supply parts right.! A benefit of doing business ever again!!!!!!!!!!. Dont know how the douche taking my order this day still have the product showing as available to delived. Over CHARGES, so Im out the money $ 150 credit ill never do business CARiD...

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