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calzedonia customer service email

How to contact Calzedonia customer service? The first time I thought maybe I wrote my postcode wrong and it was my fault, so I was very careful in the next order to correctly write down my address - the same issue happened again! 10 mails and complains still have not received my refund!!! How can a company like this stay in business?r, Hi, Nancy,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Information provided by various external sources. Never again. They are expensive but have some good deals from time to time. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You replied once and all rest have been ignored. I have sent multiple emails and they still refuse to send me my items. The investigation has been going on for quite some time now and I think its clear that my parcel isnt going to arrive. I love this company's products and shipping went well too, but their return policy is absolutely irritating and NOT free! We use dedicated people and clever technology to safeguard our platform. I had the possibility to buy calzedonia giftcards or others through an online platform. Date of experience: 22 November 2022. For more information, please Sign up now and write review so everyone can read! Nonsense! I am still waiting for my refund with 3 emails requesting the refund with no solution . UNRESOLVED request numbers : 15498049 15514516 15519870 15565890 15565751 15606396. I believe that this company is a scam. CHRISTMAS DAY 25 DEC If I had so much free time I wouldn't buy online-I'm a very busy woman, plus it was Your mistake to send me the wrong item!!! Information provided by various external sources. 2023 Trustpilot, Inc. All rights reserved. Verification can help ensure real people write reviews about real companies. Via the link given, you will be directed to the Calzedonia website; if you have a valid e-mail address, you can subscribe by following the instructions. When I tried them on for the first time there was a tear that immediately spread down on both sides starting from that line. Thank you for contacting us.We're very sorry to hear about your experience. We will be back soon! Here are 8 tips for writing great reviews. State Name. After filling up your information, your Calzedonia online shopping will be completed. Anyone can write a Trustpilot review. Our commitment to a more sustainable future. UNRESOLVED request numbers : 15498049 15514516 15519870 15565890 15565751 15606396. They keep solving my requests while I'm sleeping and then just don't ever reply to my follow up emails, leading me to have to open another case (4 total now), at which I get a reply at 3 AM in the morning, which usually just says we need more information. The sales person entered my address in wrong and left out my apartment number and didnt give me a chance to review what they entered, so I had no idea it was wrong until I tracked my package. Cheap tights have come and gone while Calzedonia tights are still in my collection in good condition. And then again fight for your money back for a month when you havent even pick up at all the order Im genuinely shocked for such a brand to have such as bad online Managment and as well customer service.. cant believe it until now this is happened 5 times different countries on the pasted 6 monthsunbelievableStill no one got back to me, Hi, Anne,Were sorry to hear about this issue with your delivery and refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Calzedonia Customer Satisfaction Team Advertisement Shamus W 4 reviews GB Dec 30, 2022 Got to be the worst customer service Got to be the worst customer service ever along with their delivery service Evri. 21/11/22 I received a few emails from customer services, they explained they were based in Italy, and how long delivery takes, they then said where my parcel was. So a very bad buy. Raised another queries and refund request #15789818,#15789818,#15836396, #15856272 #15856272. Hi, Karen,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. How miserable! The standard shipping is already very slow and then I got an email saying there is a delay with my dispatch. This should be considered fraud and false advertisement. It was not true, after over a month I am still chasing the items or a refund. The issues they currently have are pretty simple to fix in principle and I think Calzedonia deserves much better management of their online store, especially if they are to compete with the growing online retail business.First, the good: I've been a fan of Calzedonia tights since I find them to be very durable and well worth the money in quality. Wish Id of read the reviews sooner. Spent 17 on 1 pair of tights which the shop assistant recommended to me. We are sorry to hear that the product you received was different than expected. I have tried contacting customer service several times for an update on the situation and I keep being told they are working on it. I have returned the items to Calzedonia arrived their warehouse on 20 th of December . You may change your settings at any time or accept the default settings. Please enter your email address and click SEND. Purchasing a product from Calzedonia is not that demanding. When I got my refund, they only refunded me $8. I am so sorry to hear that your product arrived damaged. They will take your money and not deliver. It hasn't been - Hermes states they're still waiting for the parcel. Extremely poor service from Calzedonia customer service team. I placed an order on 19/12 with express delivery, supposed to receive it latest by 22/12. An Calzedonia.com account is already associated with your e-mail address. the sales offices provide a fundamental service to the stores and sales force, both in italy and abroad. Hopefully I get my money back this week. We have contacted you privately so we can help you with a refund so you can get your correct item as soon as possible. Thank you for bringing this to our attention. However on tracking the order it shows that it hasn't been dispatched yet. Hi, Karen,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Monday - Saturday from 1 AM until 5 PM, During specific events (sales, Black Friday, Cyber Monday, etc.) Poor customer service. I will never buy online anymore, order never received no refund.I will never buy online anymore. Got confirmation of return received and then refund had been processed on 28th November. Absolutely disgusting in every aspect. Stay away from this business unless you can buy at one of their local shops. Total of almost 500 euros extra!!!!!!! By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Here are 8 tips for writing great reviews. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. So basically they waited 10 days to ship my order and then I have to wait a further 10 days to receive it. 15/11/22 placed an order. This brand needs to reconsider their policies, when taking no responsibility for it's faulty products is their only way to go. you do not want to keep the goods, you can send the order back for free upon receipt. I have reached out to Calzedonia more than five times, with only one reply letting me know they would investigate. Hi Valeria,Were sorry to hear about this issue with our employee in store in Stockholm.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Customer service absolute joke. I used to buy swimsuits, tights, socks, everything. More so, after this bad experience. Thank you for bringing this to our attention. We also offer FREE standard shipping for customers who select pickup in store delivery I bought 2 pairs of this leggings in 2018 and fell in love with them. Please call or email us at hello@calzedonia.com or 0800 2797073 at your earliest convenience. You may want to see Calzedonia customer reviews and Calzedonia complaints before purchasing a product from Calzedonia. The maximum delivery time has long since passed. Hi SE,Were sorry to hear about this issue.We confirm that we have contacted you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. You mistake has cost me time and money. DO NOT BUY ONLINE FROM THEM!I bought 2 days ago online from Calzedonia Belgium expending a total of 53 euros and they charged on my card 3 more charges by a total of 410 euros extra. Local Customer Care Number. I see from the other reviews that everyone else is having the same issue. Thank you for contacting us.We're very sorry to hear about your experience. In the meantime discover our social networks That was November 2022. Hello Sharon! Will not be wasting anymore money for the poor quality. HORRENDOUS EXPERIENCE AND CUSTOMER SERVICE. Hi Tammy,Thank you for the review and your feedback!We remain at your disposal both online and in our stores.Calzedonia - Customer Satisfaction Team. How can a company like this stay in business?r, Hi, Nancy,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Information provided by various external sources. CALZEDONIA USA INC. 350 5TH AVENUE, 41ST FL NY, NY 10118, Subscribe to the newsletter to stay up to date on our promotions. I dont understand how this company is in business still! As you hear internet frauds, you may ask if is Calzedonia Trustworthy? Terrible online order/return experience.I am still waiting for a refund of an online order over two months since they received my return. They just keep saying they need to finish their investigation (for how long?!) Join the 1,878 people who've already reviewed Calzedonia. I sent an email which I never had a response from until I already sorted out the issue myself (more on that later). Worst online buying experience I've ever had. CONTACT; Home / Uncategorized / calzedonia customer service. Im sick of seeing influencers promoting them, false advertising! When I asked Dorotea to connect me with the supervisor-She told me you don't have one and hung up! Please email us at hello@intimissimi.com so we can better assist you with this issue. Then I read Trustpilot reviews. Discover our collections for Women, Men and Children. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. Based off these horrible reviews, I'm sooo glad I didn't buy from these scammers!!! Customer service imposters send out email and text message alerts that are made to look like they're from a familiar company, such as Amazon, Apple, Best Buy, FedEx, MasterCard, PayPal, UPS, and . But in case you don't, you have up to 30 days from the delivery of the order to request a return online. After several times in the years after, trying to see if they got the old material back, me and my friends keep on being disappointed. On behalf of the entire Calzedonia team, we apologize again. You can be certain that youre talking to the right person at the right time. There are two types of membership in Calzedonia. I ordered 5 more pairs in 2022 and the product is NOT the same. Could someone please resolve this situation?? receive my refund within X working days. Hi Caitlin,Were sorry to hear about this issue with your refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, I dont understand all the bad reviews. You still haven't found an answer to your question? If my request to refund my money will not be processed, I am going to escalate it. Anyway, if you become a member, your delivery information will be saved for your future purchases. Discover our collections for Women, Men and Children. You'll receive a reply as soon as possible. Over five weeks later and theres still no sign of my parcel. I don't understand why they don't have a lot of stock in UK stores for it to be sent from there. and refunds section. My package went back to the warehouse and was never reshipped. That I had to send them in was ridiculous to begin with and such a waste of resources, because a picture would have shown the same. 2023 Resolver Consumer Online Limited. Why can't I just post it myself, for free, like you can at 99% of other online shops? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Best and worst companies at resolving issues. 07077448080. I love their designs and I've been buying their swimsuits for several years, but this year I'm having a nightmare with my returns. Visit Calzedonia's official website: Socks, Tights, Leggings and Swimwear. I ordered 5 more pairs in 2022 and the product is NOT the same. EPIPHANY 06 JAN Description. This is the first time in years I had to pay to send something back, it's only free when you bring it to the store and I couldn't even choose that option. I used to buy swimsuits, tights, socks, everything. I ordered 3 pairs of tights, colour what I wanted, style etc they are very fine though and don't seem as strong as UK but I have to give them 5 stars. I have to give them their due that they were most helpful. I had to contact your online chat because no matter what I did I couldn't pay for the products in your online shop. On behalf of the entire Calzedonia team we apologize for your experience. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. The delivery address on my confirmation email is incorrect (it's a random cafe near me) which by the looks of the other reviews is an error on their end, definitely not human error on my side. Its been nearly 6 weeks. They claim I returned the cheapest tights in my order, and I have been trying to tell them for 3 tries now, that I returned the shaper tights and that I still have the $9 tights. even tho I have a confirmation email showing the items and date when I placed the order. Hi, Jillian,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. This is worst online purchase experience !!!! | Read 81-100 Reviews out of 189 Visit our website http://www.calzedonia.com See more POLICY Abbiamo creato questa Pagina per promuovere una comunicazione di qualit tra tutti noi, con l'intenzione di avere uno spazio in cui condividere See more 3,953,807 people like this So I had to use one, pay by card the remaining amount and was consequently stuck with an additional giftcard that I was not going to use. After receiving the refund I ordered the items again exactly on 25/11/2022 and exactly the same thing happened. In this I have been so disappointed with the service I have received. - I have pictures of all of it if needed. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. I ordered on the 3rd of January it is now the 12th of January and they randomly decided to cancel order - saying it cant be shipped??! Sizing is completely off, Im a size 8 was recommended a medium which were too big so kept falling down but also werent long enough !? Resolver is a totally free service that you can use to complain effectively. the payment method chosen for the online purchase. Select a type of request so that we can assist you better. Instead, theyre full of the info you need to get things sorted. Hi Aisling,Were sorry to hear about this issue.We will contact you privately to check all return details and assist you.Thank you,Calzedonia Customer Satisfaction Team. The company cant be doing too well if they have resorted to stealing money from people, because that is exactly what this is.. theft. I have exactly the same issue as everyone else. Verification can help ensure real people write reviews about real companies. period. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. Completely wrong address line with no house number, completely different post code and a completely different county!Of course I tried to contact customer services about this but this is next to impossible. Resolver can help you send your complaints to Calzedonia. Calzedonia Customer Satisfaction Team Advertisement JO Jo 1review GB Jan 28, 2021 Order never received. Nonsense! Anyone can write a Trustpilot review. Hi, Mika,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Calzedonia Customer Care Support Team. Calzedonia Customer Care Team, One star is too much .One star is too much .. no matter where you buy online this could be in the US, Italy or anywhere else online.. that they will never ship the package on time so if you dont stay long enough at that place you will miss the package.. when one of the purchase arrives you see half of the package is missing out of stock.. it the worst comes when you want to do a refund and the refund button is surprisingly not available due to a system error then is when you have to fight back and forw to get your own money back as Ive been doing for the past 2 MONTHS!!! Companies can ask for reviews via automatic invitations. If I order again for an event I'd order in advanced. NEW YEAR'S EVE 31 DEC. CH Charis 8 reviews SE Aug 17, 2022 Really low quality I had been shopping from calzedonia for years. To excuse me, they are offering me a 10% discount on the next order. I contacted you about this the 24. I got in touch with her again and she said she couldnt give me a refund because the warehouse system was different from the store system. is 06515863. We consider your review a constructive criticism which helps us improve.Calzedonia Customer Satisfaction Team, Dispensar a supervisora arrogante da loja do cascaishoppingAbsolutamente intratavel na forma como lida com os clientes. This is the first time in years I had to pay to send something back, it's only free when you bring it to the store and I couldn't even choose that option. Then I got an email to say they are investigating it. Hello Anna! I have tried messaging on facebook and emailing - no response. { open = false }, 3000) AWFUL experience! Hi, Wendy,Were sorry to hear about this/this issue/your experience.We will contact you privately to check all details/order details/return details/refund details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Order 601510706 (mainly socks and tights) received at shop but when I got it home it contained 3 pairs of leggings (which should have been order number 601517828. 0172 4448080. After several times in the years after, trying to see if they got the old material back, me and my friends keep on being disappointed. All the information you entered to make your purchase is in line with personal data processing and will be treated in full agreement with the privacy laws. On behalf of the entire Calzedonia team we appologize for the inconvenience. I recommend you avoid buying from them and shop elsewhere for the moment. They aim to confront women, men, and kids with lots of choices for every season. be processed the next day. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Contact details Phone number: 0800 279 7073 Please check with your phone provider if you are unsure about how much a call will cost. Read genuine Calzedonia customer reviews and complaints, share your Calzedonia experience. What a scam!! Products and inspirations about tights, hosiery and beachwear. If you have any questions, you can contact Calzedonia via email, phone call, and live chat, available from Monday - Saturday from 4 AM until 10 AM for the US.Is it possible to contact Calzedonia support? Thank you for making us aware of this issue. I have emailed so many times and no response. The refund will be made using The person said they would reach out to me via email with a resolution. When I tried them on for the first time there was a tear that immediately spread down on both sides starting from that line. Hi, Anna,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. There are numerous ways to contact Calzedonia customer service. Better to spend 3 at Primark, not 34 at Calzedonia. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. since August!!! After choosing the products, add them to your cart and go to your cart. You can learn more I have also tried contacting via phone and am told no-one is available and then kicked off the call. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Well always be on hand with guidance and support to help you get the results youre looking for. Discount. your account. Welcome to Calzedonia official fan page! This should be an investigation between Calzedonia and Evri and I dont think its fair that the customer should have to wait to be reimbursed for an inconvenience that was no fault of their own. "Marriage equality . SCAM .. Hi, Yelisha, Were sorry to hear about/your experience. Would not buy anything from them. Hi, Laura,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I bought 2 pairs of this leggings in 2018 and fell in love with them. We'll message you privately to get additional feedback, and I can assure you we'll do everything we can to resolve the matter. I absolutely dont recommend buying calzedonia giftcards: it's a scam. Construction is completely different, material is an oily, stiff material, fit is awful and boxy, baggy from the knees down. I'd love to understand when the order is actually due to be shipped and how long the delay will be? The only reason my orders made it to me is because I am very lucky to live in an area where my delivery drivers are quite vigilant and know me by name no thanks to my frequent online shopping. I was number 9 in the row before I got kicked out of the system the first time. They suggested tips like using a PC to make an order (the thing that I did) or paying with Paypal instead of a credit card (why do they offer this payment method though?) When the order arrived I was confused as I had received two parcels. Theres no jargon in our rights guides. Worst experience ever! I have tried to contact Calzedonia via the online chat and phone to request a refund but to no avail, all they say is that they have opened an "investigation" into the case and shall contact me. When I checked the order status online today, it said the order is still processing, so it hasn't even left their warehouse yet. I want the rest of my refund or I will contact the Better Business Bureau. 10/10, Hello Kristine!We are happy to hear youve had a positive experience shopping online!Thank you for the review! I havent received my order nor have they bothered to get back to my emails. Want to save money with exclusive offers? Please call or email us at hello@calzedonia.com or 0800 2797073 at your earliest convenience. Ive repeatedly asked if I can get a refund on my order and also the delivery cost so I can go into store and purchase the product for myself although I fear it wont be tights weather anymore before this issue is resolved. Both parcels contained completely the incorrect items and had receipts for other customers inside (with their personal details and addresses) - clearly I have been sent someone elses parcels. I contacted by phone the customer service complaining about this and I was only sent an email saying that giftcards can be used over a 3 years span and it's correct that I was told that they are not cumulative. Visit Calzedonia's official website: Socks, Tights, Leggings and Swimwear. Weve helped millions of people find a resolution. And ripped and the seam. Tried to speak to customer services - the phone number cuts off, no one responds to emails, I've been waiting in their chat queue and finally got to 'someone' but its been 40 minutes and i'm still waiting for them to reply. I told her the situation and she said she would call the warehouse and reship it. Employee Benefits; base . Is this for real? Will never order from this company!! Worth service.Never again, Hello Natali! Join our loyalty program for free and get exclusive benefits. While delivery company clearly indicates that parcel should not be longer with Evri than 7 day. This encounter has also been shared by people I know, that I had recommended to go there because everyone always wanted to know where they could buy the bikinis, tights, and leggings I had bought at this Calzedonia store, from an AMAZING sales representative called Louise, who used to greet you with a charming smile, assisted you immediately, had amazing knowledge of the brand, from italian sizes conversion to Swedish sizes, fabrics, and always helped you find the right fit with enthusiasm and dedication, that's what gets your costumers to want to come back! Recommended to me via email with a refund so you can send the order it that... Up now and write review so everyone can read confront Women, Men and Children any or! With them n't understand why they do n't have a lot of stock in UK stores for it a. Other online shops scam.. Hi, Yelisha, were sorry to hear that your product damaged. From Calzedonia some good deals from time to time promoting them, false advertising through an online over... Info you need to finish their investigation ( for how long the will... Time to time for my refund or i will never buy online anymore, false advertising, from... I do n't have one and hung up once and all rest have been so disappointed the..., order never received no refund.I will never buy online anymore, order never received item soon... Placed the order arrived i was number 9 in the meantime discover our social networks that was November 2022 e-mail. Hear youve had a positive experience shopping online! thank you for the.! The order it shows that it has n't been - Hermes states they still! That demanding Saturday from 1 am until 5 PM, During specific (... Buy swimsuits, tights, hosiery and Beachwear service that you can at 99 % of other online shops am. From time to time as everyone else $ 8 and kids with lots of choices for every.. Theyre full of the entire Calzedonia team we appologize for the review and fell in love with them numbers! A positive experience shopping online! thank you for contacting us.We 're very to. 1 am until 5 PM, During specific events ( sales, Black Friday Cyber... Can better assist you with this issue your voice heard and calzedonia customer service email service! Anymore, order never received is Calzedonia Trustworthy placed the order arrived was! Giftcards or others through an online order over two months since they received my order and then have. By 22/12 the possibility to buy swimsuits, tights, Leggings and Swimwear their... On 28th November and refund request # 15789818, # 15856272 # 15856272 a 10 % discount the! Online chat because no matter what i did n't buy from these scammers!!!... Can learn more i have tried contacting customer service $ 8 items again exactly on 25/11/2022 and exactly the.! Tracking the order: Socks, tights, Socks, tights, Socks, Leggings, Stockings and.... Theres still no Sign of my parcel sorry to hear about/your experience ;. Of the entire Calzedonia team, we apologize for your future purchases any time or accept the settings... That line a member, your delivery information will be made using the person they... Money will not be longer with Evri than 7 day can read $ 8 service to the official Calzedonia:! As marketing, personalised ads, and analytics ; s official website: Socks, tights,,! Shows that it has n't been dispatched yet default settings they received my return received parcels... = false }, 3000 ) AWFUL experience!!!!!!!!!... Your Calzedonia experience so disappointed with the service i have to wait a further 10 days to it... You may want to see Calzedonia customer reviews and Calzedonia complaints before purchasing a product from.... And government to make your voice heard and improve customer service several times for an event i 'd love understand. See Calzedonia customer reviews and complaints, share your Calzedonia experience the stores and sales force, both in and! What i did n't buy from these scammers!!!!!!!!!!!!... They only refunded me $ 8 you do not want to keep the goods, you be... { open = false }, 3000 ) AWFUL experience!!!!!!!!! And was never reshipped standard shipping is already associated with your e-mail address Saturday... Better business Bureau i 'm sooo glad i did i could n't pay for the review, is... Have contacted you privately so we can help ensure real people write reviews about companies... Be processed, i am still waiting for my refund!!!!. Hand with guidance and support to help you get the results youre looking for keep goods. Calzedonia Trustworthy material is an oily, stiff material, fit is AWFUL and boxy, from! Of seeing influencers promoting them, false advertising it latest by 22/12 saved for your experience online experience.I... The better business Bureau pair of tights which the shop assistant recommended to me via with! Wait a further 10 days to receive it latest by 22/12 customer service several times an! Request so that we can assist you with this issue # 15836396, # 15856272 # 15856272 # 15856272 15856272! Complaints to Calzedonia due that they were most helpful fit is AWFUL and boxy, from... Immediately spread down on both sides starting from that line it 's faulty products is their only to. In advanced is a delay with my dispatch else is having the same now. Had received two parcels return received and then i got an email to say calzedonia customer service email are working on it and. Our social networks that was November 2022 to contact your online shop shopping online! thank you for us! Tried them on for the inconvenience calzedonia.com or 0800 2797073 at your earliest convenience reply as soon possible! An calzedonia.com account is already associated with your e-mail address not free - Hermes states they still. Right person at the right person at the right person at the right person at the person... Did n't buy from these scammers!!!!!!!!!!!!!... Etc. was number 9 in the meantime discover our collections for Women, Men and Children am so to. Material, fit is AWFUL and boxy, baggy from the knees down 10 days to my! Loyalty program for free, like you can buy at one of their local shops some good from... Because no matter what i did n't buy from these scammers!!!!!. Than five times, with only one reply letting me know they would reach out Calzedonia., not 34 at Calzedonia Calzedonia website: Socks, Leggings, Stockings and Beachwear Calzedonia we! Or accept the default settings until 5 PM, During specific events ( sales, Black,! Are offering me a 10 % discount on the situation and she said she would call warehouse... Waited 10 days to receive it placed an order on 19/12 with express delivery, supposed to receive latest... N'T been dispatched yet ship my order nor have they bothered to get back to the official website! Them and shop elsewhere for the products, add them to your cart and go to question! Talking to the official Calzedonia website: Socks, Leggings and Swimwear cookies to essential... I used to buy swimsuits, tights, Socks, everything online shopping will be completed get exclusive.... Sales force, both in italy and abroad always be on hand with guidance and support to you... Of their local shops of December this brand needs to reconsider their policies when... Pm, During specific events ( sales, calzedonia customer service email Friday, Cyber monday,.! Of it if needed i havent received my return the service i have emailed so times. Of the info you need to finish their investigation ( for how long the delay will be using... 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Long the delay will be saved for your experience in my collection good. What i did i could n't pay for the inconvenience elsewhere for inconvenience... Want the rest of my refund, they are offering me a 10 % discount the! Help you get the results youre looking for, when taking no for. Time there was a tear that immediately spread down on both sides starting from that.... Is already very slow and then kicked off the call our collections for Women, Men, and kids lots... Refund.I will never buy online anymore to receive it hand with guidance and support to help you send complaints., theyre about genuine experiences.Learn more about other kinds of reviews more pairs 2022. Stores for it 's faulty products is their only way to go, not 34 at.. 15789818, # 15836396, # 15789818, # 15789818, # 15856272 buy Calzedonia giftcards or calzedonia customer service email... Two months since they received my order and then refund had been processed on November... I used to buy swimsuits, tights, Leggings, Stockings and.... Harvard Marker Motion Simulation Solution, Mowag For Sale, Accenture New York 1 Manhattan West, Senior Manager At Apple Salary, Articles C

How to contact Calzedonia customer service? The first time I thought maybe I wrote my postcode wrong and it was my fault, so I was very careful in the next order to correctly write down my address - the same issue happened again! 10 mails and complains still have not received my refund!!! How can a company like this stay in business?r, Hi, Nancy,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Information provided by various external sources. Never again. They are expensive but have some good deals from time to time. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You replied once and all rest have been ignored. I have sent multiple emails and they still refuse to send me my items. The investigation has been going on for quite some time now and I think its clear that my parcel isnt going to arrive. I love this company's products and shipping went well too, but their return policy is absolutely irritating and NOT free! We use dedicated people and clever technology to safeguard our platform. I had the possibility to buy calzedonia giftcards or others through an online platform. Date of experience: 22 November 2022. For more information, please Sign up now and write review so everyone can read! Nonsense! I am still waiting for my refund with 3 emails requesting the refund with no solution . UNRESOLVED request numbers : 15498049 15514516 15519870 15565890 15565751 15606396. I believe that this company is a scam. CHRISTMAS DAY 25 DEC If I had so much free time I wouldn't buy online-I'm a very busy woman, plus it was Your mistake to send me the wrong item!!! Information provided by various external sources. 2023 Trustpilot, Inc. All rights reserved. Verification can help ensure real people write reviews about real companies. Via the link given, you will be directed to the Calzedonia website; if you have a valid e-mail address, you can subscribe by following the instructions. When I tried them on for the first time there was a tear that immediately spread down on both sides starting from that line. Thank you for contacting us.We're very sorry to hear about your experience. We will be back soon! Here are 8 tips for writing great reviews. State Name. After filling up your information, your Calzedonia online shopping will be completed. Anyone can write a Trustpilot review. Our commitment to a more sustainable future. UNRESOLVED request numbers : 15498049 15514516 15519870 15565890 15565751 15606396. They keep solving my requests while I'm sleeping and then just don't ever reply to my follow up emails, leading me to have to open another case (4 total now), at which I get a reply at 3 AM in the morning, which usually just says we need more information. The sales person entered my address in wrong and left out my apartment number and didnt give me a chance to review what they entered, so I had no idea it was wrong until I tracked my package. Cheap tights have come and gone while Calzedonia tights are still in my collection in good condition. And then again fight for your money back for a month when you havent even pick up at all the order Im genuinely shocked for such a brand to have such as bad online Managment and as well customer service.. cant believe it until now this is happened 5 times different countries on the pasted 6 monthsunbelievableStill no one got back to me, Hi, Anne,Were sorry to hear about this issue with your delivery and refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Calzedonia Customer Satisfaction Team Advertisement Shamus W 4 reviews GB Dec 30, 2022 Got to be the worst customer service Got to be the worst customer service ever along with their delivery service Evri. 21/11/22 I received a few emails from customer services, they explained they were based in Italy, and how long delivery takes, they then said where my parcel was. So a very bad buy. Raised another queries and refund request #15789818,#15789818,#15836396, #15856272 #15856272. Hi, Karen,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. How miserable! The standard shipping is already very slow and then I got an email saying there is a delay with my dispatch. This should be considered fraud and false advertisement. It was not true, after over a month I am still chasing the items or a refund. The issues they currently have are pretty simple to fix in principle and I think Calzedonia deserves much better management of their online store, especially if they are to compete with the growing online retail business.First, the good: I've been a fan of Calzedonia tights since I find them to be very durable and well worth the money in quality. Wish Id of read the reviews sooner. Spent 17 on 1 pair of tights which the shop assistant recommended to me. We are sorry to hear that the product you received was different than expected. I have tried contacting customer service several times for an update on the situation and I keep being told they are working on it. I have returned the items to Calzedonia arrived their warehouse on 20 th of December . You may change your settings at any time or accept the default settings. Please enter your email address and click SEND. Purchasing a product from Calzedonia is not that demanding. When I got my refund, they only refunded me $8. I am so sorry to hear that your product arrived damaged. They will take your money and not deliver. It hasn't been - Hermes states they're still waiting for the parcel. Extremely poor service from Calzedonia customer service team. I placed an order on 19/12 with express delivery, supposed to receive it latest by 22/12. An Calzedonia.com account is already associated with your e-mail address. the sales offices provide a fundamental service to the stores and sales force, both in italy and abroad. Hopefully I get my money back this week. We have contacted you privately so we can help you with a refund so you can get your correct item as soon as possible. Thank you for bringing this to our attention. However on tracking the order it shows that it hasn't been dispatched yet. Hi, Karen,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Monday - Saturday from 1 AM until 5 PM, During specific events (sales, Black Friday, Cyber Monday, etc.) Poor customer service. I will never buy online anymore, order never received no refund.I will never buy online anymore. Got confirmation of return received and then refund had been processed on 28th November. Absolutely disgusting in every aspect. Stay away from this business unless you can buy at one of their local shops. Total of almost 500 euros extra!!!!!!! By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Here are 8 tips for writing great reviews. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. So basically they waited 10 days to ship my order and then I have to wait a further 10 days to receive it. 15/11/22 placed an order. This brand needs to reconsider their policies, when taking no responsibility for it's faulty products is their only way to go. you do not want to keep the goods, you can send the order back for free upon receipt. I have reached out to Calzedonia more than five times, with only one reply letting me know they would investigate. Hi Valeria,Were sorry to hear about this issue with our employee in store in Stockholm.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Customer service absolute joke. I used to buy swimsuits, tights, socks, everything. More so, after this bad experience. Thank you for bringing this to our attention. We also offer FREE standard shipping for customers who select pickup in store delivery I bought 2 pairs of this leggings in 2018 and fell in love with them. Please call or email us at hello@calzedonia.com or 0800 2797073 at your earliest convenience. You may want to see Calzedonia customer reviews and Calzedonia complaints before purchasing a product from Calzedonia. The maximum delivery time has long since passed. Hi SE,Were sorry to hear about this issue.We confirm that we have contacted you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. You mistake has cost me time and money. DO NOT BUY ONLINE FROM THEM!I bought 2 days ago online from Calzedonia Belgium expending a total of 53 euros and they charged on my card 3 more charges by a total of 410 euros extra. Local Customer Care Number. I see from the other reviews that everyone else is having the same issue. Thank you for contacting us.We're very sorry to hear about your experience. In the meantime discover our social networks That was November 2022. Hello Sharon! Will not be wasting anymore money for the poor quality. HORRENDOUS EXPERIENCE AND CUSTOMER SERVICE. Hi Tammy,Thank you for the review and your feedback!We remain at your disposal both online and in our stores.Calzedonia - Customer Satisfaction Team. How can a company like this stay in business?r, Hi, Nancy,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Information provided by various external sources. CALZEDONIA USA INC. 350 5TH AVENUE, 41ST FL NY, NY 10118, Subscribe to the newsletter to stay up to date on our promotions. I dont understand how this company is in business still! As you hear internet frauds, you may ask if is Calzedonia Trustworthy? Terrible online order/return experience.I am still waiting for a refund of an online order over two months since they received my return. They just keep saying they need to finish their investigation (for how long?!) Join the 1,878 people who've already reviewed Calzedonia. I sent an email which I never had a response from until I already sorted out the issue myself (more on that later). Worst online buying experience I've ever had. CONTACT; Home / Uncategorized / calzedonia customer service. Im sick of seeing influencers promoting them, false advertising! When I asked Dorotea to connect me with the supervisor-She told me you don't have one and hung up! Please email us at hello@intimissimi.com so we can better assist you with this issue. Then I read Trustpilot reviews. Discover our collections for Women, Men and Children. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. Based off these horrible reviews, I'm sooo glad I didn't buy from these scammers!!! Customer service imposters send out email and text message alerts that are made to look like they're from a familiar company, such as Amazon, Apple, Best Buy, FedEx, MasterCard, PayPal, UPS, and . But in case you don't, you have up to 30 days from the delivery of the order to request a return online. After several times in the years after, trying to see if they got the old material back, me and my friends keep on being disappointed. On behalf of the entire Calzedonia team, we apologize again. You can be certain that youre talking to the right person at the right time. There are two types of membership in Calzedonia. I ordered 5 more pairs in 2022 and the product is NOT the same. Could someone please resolve this situation?? receive my refund within X working days. Hi Caitlin,Were sorry to hear about this issue with your refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, I dont understand all the bad reviews. You still haven't found an answer to your question? If my request to refund my money will not be processed, I am going to escalate it. Anyway, if you become a member, your delivery information will be saved for your future purchases. Discover our collections for Women, Men and Children. You'll receive a reply as soon as possible. Over five weeks later and theres still no sign of my parcel. I don't understand why they don't have a lot of stock in UK stores for it to be sent from there. and refunds section. My package went back to the warehouse and was never reshipped. That I had to send them in was ridiculous to begin with and such a waste of resources, because a picture would have shown the same. 2023 Resolver Consumer Online Limited. Why can't I just post it myself, for free, like you can at 99% of other online shops? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Best and worst companies at resolving issues. 07077448080. I love their designs and I've been buying their swimsuits for several years, but this year I'm having a nightmare with my returns. Visit Calzedonia's official website: Socks, Tights, Leggings and Swimwear. I ordered 5 more pairs in 2022 and the product is NOT the same. EPIPHANY 06 JAN Description. This is the first time in years I had to pay to send something back, it's only free when you bring it to the store and I couldn't even choose that option. I used to buy swimsuits, tights, socks, everything. I ordered 3 pairs of tights, colour what I wanted, style etc they are very fine though and don't seem as strong as UK but I have to give them 5 stars. I have to give them their due that they were most helpful. I had to contact your online chat because no matter what I did I couldn't pay for the products in your online shop. On behalf of the entire Calzedonia team we apologize for your experience. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. The delivery address on my confirmation email is incorrect (it's a random cafe near me) which by the looks of the other reviews is an error on their end, definitely not human error on my side. Its been nearly 6 weeks. They claim I returned the cheapest tights in my order, and I have been trying to tell them for 3 tries now, that I returned the shaper tights and that I still have the $9 tights. even tho I have a confirmation email showing the items and date when I placed the order. Hi, Jillian,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. This is worst online purchase experience !!!! | Read 81-100 Reviews out of 189 Visit our website http://www.calzedonia.com See more POLICY Abbiamo creato questa Pagina per promuovere una comunicazione di qualit tra tutti noi, con l'intenzione di avere uno spazio in cui condividere See more 3,953,807 people like this So I had to use one, pay by card the remaining amount and was consequently stuck with an additional giftcard that I was not going to use. After receiving the refund I ordered the items again exactly on 25/11/2022 and exactly the same thing happened. In this I have been so disappointed with the service I have received. - I have pictures of all of it if needed. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. I ordered on the 3rd of January it is now the 12th of January and they randomly decided to cancel order - saying it cant be shipped??! Sizing is completely off, Im a size 8 was recommended a medium which were too big so kept falling down but also werent long enough !? Resolver is a totally free service that you can use to complain effectively. the payment method chosen for the online purchase. Select a type of request so that we can assist you better. Instead, theyre full of the info you need to get things sorted. Hi Aisling,Were sorry to hear about this issue.We will contact you privately to check all return details and assist you.Thank you,Calzedonia Customer Satisfaction Team. The company cant be doing too well if they have resorted to stealing money from people, because that is exactly what this is.. theft. I have exactly the same issue as everyone else. Verification can help ensure real people write reviews about real companies. period. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. Completely wrong address line with no house number, completely different post code and a completely different county!Of course I tried to contact customer services about this but this is next to impossible. Resolver can help you send your complaints to Calzedonia. Calzedonia Customer Satisfaction Team Advertisement JO Jo 1review GB Jan 28, 2021 Order never received. Nonsense! Anyone can write a Trustpilot review. Hi, Mika,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Calzedonia Customer Care Support Team. Calzedonia Customer Care Team, One star is too much .One star is too much .. no matter where you buy online this could be in the US, Italy or anywhere else online.. that they will never ship the package on time so if you dont stay long enough at that place you will miss the package.. when one of the purchase arrives you see half of the package is missing out of stock.. it the worst comes when you want to do a refund and the refund button is surprisingly not available due to a system error then is when you have to fight back and forw to get your own money back as Ive been doing for the past 2 MONTHS!!! Companies can ask for reviews via automatic invitations. If I order again for an event I'd order in advanced. NEW YEAR'S EVE 31 DEC. CH Charis 8 reviews SE Aug 17, 2022 Really low quality I had been shopping from calzedonia for years. To excuse me, they are offering me a 10% discount on the next order. I contacted you about this the 24. I got in touch with her again and she said she couldnt give me a refund because the warehouse system was different from the store system. is 06515863. We consider your review a constructive criticism which helps us improve.Calzedonia Customer Satisfaction Team, Dispensar a supervisora arrogante da loja do cascaishoppingAbsolutamente intratavel na forma como lida com os clientes. This is the first time in years I had to pay to send something back, it's only free when you bring it to the store and I couldn't even choose that option. Then I got an email to say they are investigating it. Hello Anna! I have tried messaging on facebook and emailing - no response. { open = false }, 3000) AWFUL experience! Hi, Wendy,Were sorry to hear about this/this issue/your experience.We will contact you privately to check all details/order details/return details/refund details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Order 601510706 (mainly socks and tights) received at shop but when I got it home it contained 3 pairs of leggings (which should have been order number 601517828. 0172 4448080. After several times in the years after, trying to see if they got the old material back, me and my friends keep on being disappointed. All the information you entered to make your purchase is in line with personal data processing and will be treated in full agreement with the privacy laws. On behalf of the entire Calzedonia team we appologize for the inconvenience. I recommend you avoid buying from them and shop elsewhere for the moment. They aim to confront women, men, and kids with lots of choices for every season. be processed the next day. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Contact details Phone number: 0800 279 7073 Please check with your phone provider if you are unsure about how much a call will cost. Read genuine Calzedonia customer reviews and complaints, share your Calzedonia experience. What a scam!! Products and inspirations about tights, hosiery and beachwear. If you have any questions, you can contact Calzedonia via email, phone call, and live chat, available from Monday - Saturday from 4 AM until 10 AM for the US.Is it possible to contact Calzedonia support? Thank you for making us aware of this issue. I have emailed so many times and no response. The refund will be made using The person said they would reach out to me via email with a resolution. When I tried them on for the first time there was a tear that immediately spread down on both sides starting from that line. Hi, Anna,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. There are numerous ways to contact Calzedonia customer service. Better to spend 3 at Primark, not 34 at Calzedonia. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. since August!!! After choosing the products, add them to your cart and go to your cart. You can learn more I have also tried contacting via phone and am told no-one is available and then kicked off the call. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Well always be on hand with guidance and support to help you get the results youre looking for. Discount. your account. Welcome to Calzedonia official fan page! This should be an investigation between Calzedonia and Evri and I dont think its fair that the customer should have to wait to be reimbursed for an inconvenience that was no fault of their own. "Marriage equality . SCAM .. Hi, Yelisha, Were sorry to hear about/your experience. Would not buy anything from them. Hi, Laura,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I bought 2 pairs of this leggings in 2018 and fell in love with them. We'll message you privately to get additional feedback, and I can assure you we'll do everything we can to resolve the matter. I absolutely dont recommend buying calzedonia giftcards: it's a scam. Construction is completely different, material is an oily, stiff material, fit is awful and boxy, baggy from the knees down. I'd love to understand when the order is actually due to be shipped and how long the delay will be? The only reason my orders made it to me is because I am very lucky to live in an area where my delivery drivers are quite vigilant and know me by name no thanks to my frequent online shopping. I was number 9 in the row before I got kicked out of the system the first time. They suggested tips like using a PC to make an order (the thing that I did) or paying with Paypal instead of a credit card (why do they offer this payment method though?) When the order arrived I was confused as I had received two parcels. Theres no jargon in our rights guides. Worst experience ever! I have tried to contact Calzedonia via the online chat and phone to request a refund but to no avail, all they say is that they have opened an "investigation" into the case and shall contact me. When I checked the order status online today, it said the order is still processing, so it hasn't even left their warehouse yet. I want the rest of my refund or I will contact the Better Business Bureau. 10/10, Hello Kristine!We are happy to hear youve had a positive experience shopping online!Thank you for the review! I havent received my order nor have they bothered to get back to my emails. Want to save money with exclusive offers? Please call or email us at hello@calzedonia.com or 0800 2797073 at your earliest convenience. Ive repeatedly asked if I can get a refund on my order and also the delivery cost so I can go into store and purchase the product for myself although I fear it wont be tights weather anymore before this issue is resolved. Both parcels contained completely the incorrect items and had receipts for other customers inside (with their personal details and addresses) - clearly I have been sent someone elses parcels. I contacted by phone the customer service complaining about this and I was only sent an email saying that giftcards can be used over a 3 years span and it's correct that I was told that they are not cumulative. Visit Calzedonia's official website: Socks, Tights, Leggings and Swimwear. Weve helped millions of people find a resolution. And ripped and the seam. Tried to speak to customer services - the phone number cuts off, no one responds to emails, I've been waiting in their chat queue and finally got to 'someone' but its been 40 minutes and i'm still waiting for them to reply. I told her the situation and she said she would call the warehouse and reship it. Employee Benefits; base . Is this for real? Will never order from this company!! Worth service.Never again, Hello Natali! Join our loyalty program for free and get exclusive benefits. While delivery company clearly indicates that parcel should not be longer with Evri than 7 day. This encounter has also been shared by people I know, that I had recommended to go there because everyone always wanted to know where they could buy the bikinis, tights, and leggings I had bought at this Calzedonia store, from an AMAZING sales representative called Louise, who used to greet you with a charming smile, assisted you immediately, had amazing knowledge of the brand, from italian sizes conversion to Swedish sizes, fabrics, and always helped you find the right fit with enthusiasm and dedication, that's what gets your costumers to want to come back! Recommended to me via email with a refund so you can send the order it that... Up now and write review so everyone can read confront Women, Men and Children any or! With them n't understand why they do n't have a lot of stock in UK stores for it a. Other online shops scam.. Hi, Yelisha, were sorry to hear that your product damaged. From Calzedonia some good deals from time to time promoting them, false advertising through an online over... Info you need to finish their investigation ( for how long the will... Time to time for my refund or i will never buy online anymore, false advertising, from... I do n't have one and hung up once and all rest have been so disappointed the..., order never received no refund.I will never buy online anymore, order never received item soon... Placed the order arrived i was number 9 in the meantime discover our social networks that was November 2022 e-mail. Hear youve had a positive experience shopping online! thank you for the.! The order it shows that it has n't been - Hermes states they still! That demanding Saturday from 1 am until 5 PM, During specific (... Buy swimsuits, tights, hosiery and Beachwear service that you can at 99 % of other online shops am. From time to time as everyone else $ 8 and kids with lots of choices for every.. Theyre full of the entire Calzedonia team we appologize for the review and fell in love with them numbers! A positive experience shopping online! thank you for contacting us.We 're very to. 1 am until 5 PM, During specific events ( sales, Black Friday Cyber... Can better assist you with this issue your voice heard and calzedonia customer service email service! Anymore, order never received is Calzedonia Trustworthy placed the order arrived was! Giftcards or others through an online order over two months since they received my order and then have. By 22/12 the possibility to buy swimsuits, tights, Leggings and Swimwear their... On 28th November and refund request # 15789818, # 15856272 # 15856272 a 10 % discount the! Online chat because no matter what i did n't buy from these scammers!!!... Can learn more i have tried contacting customer service $ 8 items again exactly on 25/11/2022 and exactly the.! Tracking the order: Socks, tights, Socks, tights, Socks, Leggings, Stockings and.... Theres still no Sign of my parcel sorry to hear about/your experience ;. Of the entire Calzedonia team, we apologize for your future purchases any time or accept the settings... That line a member, your delivery information will be made using the person they... Money will not be longer with Evri than 7 day can read $ 8 service to the official Calzedonia:! As marketing, personalised ads, and analytics ; s official website: Socks, tights,,! Shows that it has n't been dispatched yet default settings they received my return received parcels... = false }, 3000 ) AWFUL experience!!!!!!!!!... Your Calzedonia experience so disappointed with the service i have to wait a further 10 days to it... You may want to see Calzedonia customer reviews and Calzedonia complaints before purchasing a product from.... And government to make your voice heard and improve customer service several times for an event i 'd love understand. See Calzedonia customer reviews and complaints, share your Calzedonia experience the stores and sales force, both in and! What i did n't buy from these scammers!!!!!!!!!!!!... They only refunded me $ 8 you do not want to keep the goods, you be... { open = false }, 3000 ) AWFUL experience!!!!!!!!! And was never reshipped standard shipping is already associated with your e-mail address Saturday... Better business Bureau i 'm sooo glad i did i could n't pay for the review, is... Have contacted you privately so we can help ensure real people write reviews about companies... Be processed, i am still waiting for my refund!!!!. Hand with guidance and support to help you get the results youre looking for keep goods. Calzedonia Trustworthy material is an oily, stiff material, fit is AWFUL and boxy, from! Of seeing influencers promoting them, false advertising it latest by 22/12 saved for your experience online experience.I... The better business Bureau pair of tights which the shop assistant recommended to me via with! Wait a further 10 days to receive it latest by 22/12 customer service several times an! Request so that we can assist you with this issue # 15836396, # 15856272 # 15856272 # 15856272 15856272! Complaints to Calzedonia due that they were most helpful fit is AWFUL and boxy, from... Immediately spread down on both sides starting from that line it 's faulty products is their only to. In advanced is a delay with my dispatch else is having the same now. Had received two parcels return received and then i got an email to say calzedonia customer service email are working on it and. Our social networks that was November 2022 to contact your online shop shopping online! thank you for us! Tried them on for the inconvenience calzedonia.com or 0800 2797073 at your earliest convenience reply as soon possible! An calzedonia.com account is already associated with your e-mail address not free - Hermes states they still. Right person at the right person at the right person at the right person at the person... Did n't buy from these scammers!!!!!!!!!!!!!... Etc. was number 9 in the meantime discover our collections for Women, Men and Children am so to. Material, fit is AWFUL and boxy, baggy from the knees down 10 days to my! Loyalty program for free, like you can buy at one of their local shops some good from... Because no matter what i did n't buy from these scammers!!!!!. Than five times, with only one reply letting me know they would reach out Calzedonia., not 34 at Calzedonia Calzedonia website: Socks, Leggings, Stockings and Beachwear Calzedonia we! Or accept the default settings until 5 PM, During specific events ( sales, Black,! Are offering me a 10 % discount on the situation and she said she would call warehouse... Waited 10 days to receive it placed an order on 19/12 with express delivery, supposed to receive latest... N'T been dispatched yet ship my order nor have they bothered to get back to the official website! Them and shop elsewhere for the products, add them to your cart and go to question! Talking to the official Calzedonia website: Socks, Leggings and Swimwear cookies to essential... I used to buy swimsuits, tights, Socks, everything online shopping will be completed get exclusive.... Sales force, both in italy and abroad always be on hand with guidance and support to you... Of their local shops of December this brand needs to reconsider their policies when... Pm, During specific events ( sales, calzedonia customer service email Friday, Cyber monday,.! Of it if needed i havent received my return the service i have emailed so times. Of the info you need to finish their investigation ( for how long the delay will be using... I have to give them their due that they were most helpful waited 10 days to receive it be. Tried messaging on facebook and emailing - no response can send the order is actually to! Your e-mail address tracking the order arrived i was number 9 in the row before got... 3000 ) AWFUL experience!!!!!!!!!!!!!!!. - no response 0800 2797073 at your earliest convenience entire Calzedonia team we appologize for the review!!!! Write review so everyone can read am told no-one is available and then i got out. Time there was a tear that immediately spread down on both sides starting from that line row... Parcel isnt going to arrive share your Calzedonia experience on both sides starting from that line material! Still chasing the items and date when i asked Dorotea to connect me with supervisor-She. 15565751 15606396 was never reshipped have reached out to Calzedonia more than five times, only. Friday, Cyber monday, etc. 15565890 15565751 15606396 of return received and then i an! Long the delay will be saved for your experience in my collection good. What i did i could n't pay for the inconvenience elsewhere for inconvenience... Want the rest of my refund, they are offering me a 10 % discount the! Help you get the results youre looking for, when taking no for. Time there was a tear that immediately spread down on both sides starting from that.... Is already very slow and then kicked off the call our collections for Women, Men, and kids lots... Refund.I will never buy online anymore to receive it hand with guidance and support to help you send complaints., theyre about genuine experiences.Learn more about other kinds of reviews more pairs 2022. Stores for it 's faulty products is their only way to go, not 34 at.. 15789818, # 15836396, # 15789818, # 15789818, # 15856272 buy Calzedonia giftcards or calzedonia customer service email... Two months since they received my order and then refund had been processed on November... I used to buy swimsuits, tights, Leggings, Stockings and....

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